Officejet J6480 prints but can't find scan device on mixed wireless network

My Officejet J6480 all-in-one used to work on my network connected to my 32 bit Vista HP laptop along with my 64 bit Win 7 HP laptop.  It degraded last fall.  It still prints from both laptops and scans from the Vista laptop.  When I restart the Win 7, I get an error message "scanning device was not found..." The detailed error information = [(1,0,-2147221496)].
I downloaded the latest full install for the Win 7 version and uninstalled then installed the J6480... still got the error after restart.  I downloaded the Print/Scan Doctor but it gave a driver error: "This tool was unable to resolve the problem, even after a restart.  Go to HP Customer Care for help resolving this problem.  I found a driver to download to patch when upgrading a previoius install from Vista to Win 7 or Win 8.  I ran it and restarted.. still have the same problem recognizing the scanner.
The scanner & print still works on the Vista laptop.  HELP!

Hello DrSweet,
Welcome to the HP Forums!
I understand when you scan a document, you're receiving a message "Scanning device was not found". I will do my best to assist you. Please follow this HP document on 'The Scanning Device Could Not Be Found' Displays When Scanning with a USB-Connected All-in-One.
Even though this document is indicating a different operating system, the steps will be the same. Please post your results, as I will be looking forward to hearing from you.
Have a great night!
I worked on behalf of HP.

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