OfficeJet L7555 Cannot Be RE-Installed

Since March 2012 my OfficeJet L7555 has worked flawlessly on my Windows 7 system, wired network. Early September 2014 while trying to use my tablet on the computer via USB an attempt was made to figure out the problem. Microsoft FixIT was recommended and used. It did NOT fix the connection problem. At the same time I could no longer connect to the OfficeJet with the software. It was and is accessable using it's IP address from a browser.
The OfficeJet software was uninstalled and attempts were made to reinstall. When the software reaches the point of identifying the printer on the network, the software is caught in a loop. I click, it goes away and returns to the same point.
One suggestion was made to connect the printer to the computer via USB. The printer was moved and connected via USB. Nothing improved.
The installation software was used to install the OfficeJet on my W7 notebook successfully.
My conclusion is that FixIt changed something that the installation software does not know how to deal with. SFC /scannow has not resolved the issue either.
An attempt was made to reinstall W7 in place but it says there is not enough space on a disk (k) that does not exist on the computer. I do not want to do a clean install because approximately 220 programs would need to be reinstalled. W7 is a clean install. I built this system, March 2012.
In summary, the printer works fine from other computers. The printer can be accessed with a browser from the problem computer. The software cannot be installed on the problem computer. The software has been installed on another W7 computer within the week without any problems. A USB connection to the problem computer does not provide a useful connection.
Thank you.
Fred

Hi inflorida,
I see that you are having an issue with connecting to the printer from your Windows 7 computer.
Just so you are aware, Microsoft fix-it has nothing to do with the HP Printer or the printer software and driver. It only troubleshoots issues with the Microsoft operating system.
I do have a few suggestions that we can try in the attempt to get the printer back on line with the computer.
First step we need to do is to remove the usb cable from the computer and from the printer and leave it disconnect until further notice.
Please click on the following link and follow the instructions for Uninstalling the Printer Software.
Once the Uninstall is complete, please reboot the computer. When the computer is back up and running, click on the following link for the HP Officejet Pro L7555 All-in-One Printer Drivers. Save this file to the Desktop of the computer so that it creates its own icon. This will make it easy to find the download.
Double click the new Icon and follow the instructions. If you are going to use a usb connection, you will be prompted as to when to connect the usb cable or use wireless.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Good evening,
I did purchase this printer earlier today and have been on this issue for a couple hours already. The box is not too far, and the printer might go back in soon !
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This question was solved.
View Solution.

Hi,
Please Download and run the Printer doctor tool to find and fix your problem
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-135113-1/HPPSdr.exe
If about doesn't work, try to add printer manually
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1. Make sure your system is up todate. Do a windows update which helps to get alll latest update.
2. Once step 1 done, restart PC and get the latest software from hp.com. You also can use HP installation wizard which help to get the latest software for you.
http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe
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3. In the list of available printers, select the one you want to use, and then click Next. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.)
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5 Complete the additional steps in the wizard, and then click Finish.
Now you can start printing...
Happy Printing.
Click on the "Thumbs up"button on the left to say "Thanks"
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