Officejet L7680, corrupt PDF file when scanning

When scanning on my L7680, I have just started to have issues with a "General Error" message (on and off) and also a corrupt PDF file error. What can I do to fix this?
HELP!!!!

Hi 1193,
Welcome to the HP Forums!
I see that you cannot scan with your HP Officejet L7680, and I am happy to help you with this scanning issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer is able to make copies by itself.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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