Officejet pro 8500 a909g wireless will not open solution center saying device install not complete

Operating system is Windows 7 64-bit.  When I try to open Solution Center I get a black window saying "HP Solution Center cannot run because your device installation is not complete."  My printer is wireless so there is no USB so I unplugged the printer, removed the printer, rebooted, went to Print Server Properties then Driver and removed the driver still there.  Then I downloaded the HP Full Software and Driver for my printer and got a "successful install".  Then I plugged the printer in, added the printer, and still have the same error.  Any suggestions?

What brand of computer do you have?  I'm asking because I think you need a L3 uninstall, but if you have an HP computer, it can remove things the computer needs to run and cause the whole system to crash.
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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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