OfficeJet Pro 8500 SLOW Networked via wire Takes 5 mins+ from Mac

Our OfficeJet Pro takes 5+ mins to spit out a print from Mac OS X (10.5.8) via a wired network connection. Windows machine print to it immediately.

I had the same problem. This seems to have worked for me: I configured the printer with a static IP address (see below).
Then I went to the Print & Fax control panel, hit "+" to add a printer, clicked "IP" and then put in the static address. It filled in the rest without any problem.
Giving the printer a static IP address is pretty easy to do if you have experience with networking; you need to choose an address on your subnet (often 192.168.1.xxx) which is not in the range given out by your router's DHCP server (your router's DHCP configuration page should tell you what this is). The "subnet mask" is almost always "255.255.255.0" . You can set the configuration either from the printer's web interface, or from the control panel.
Hope this helps!

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HP Officejet Pro 8500 wireless Networking with LINKSYS WRT54GS wireless router

I have a HP Officejet Pro 8500 wireless printer conneted via WiFi to my LYNKSYS WRT54GS wireless router. I do not have a USB cable or ethernet cable plugged to the printer. I am able to use the 'scan to email button' and the 'scan to network folder' button on the front of the printer and I can pint from the PC to the printer with no problems.
I installed the HP printer software from the CD, choosing network/wireless connection, without having to install any USB cables from the PC to the printer in the process. many posts in the forum mention having to connect USB cables in the wireless installation process.
Can I install the software in the same fashion on the other two laptops? Or, do I need to do something differently?

The USB cable is used on those printers which do not have display or front panel wireless setup is not possible. We configure the wireless settings during install and save those settings in printer's memory by transferring through USB cable. Therefore the USB is plugged in during wireless installation temporarily. In your case I don't think plugging in USB cable is necessary as the printer is already on network and had IP address. Connect the laptops on wireless network and proceed with regular install, the printer should be detected automatically.
Thanks
Naveen K
HP Support Engineering Center
Click on BLACK STAR button to say thanks
(Although employed by HP, I'm trying to address the issues with my sole willingness and my employer does not bear any liability for my responses)

Trouble setting up Officejet Pro 8500 in network

I am wanting to set up a Officejet Pro 8500 909a into a wireless network. I have hard wired the printer into the router, followed the instructions given in the setup section, but am getting no where.... help please!
Thanks,
Tom

The software should find the printer if both the printer and computer are on the same network.
Have you installed the HP software for the printer in any computer on the network?
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Sometimes it takes several posts back and forth to get to a solution - please be patient.
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HP Officejet Pro 8500 A909a Series email address to print from an ipad

Where do I find the email address for my HP Officejet Pro 8500 A909a Series so I can use my new HP app on my ipad for printing from my ipad to my printer?
Tina
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The A909 series of Officejet 8500 printer's don't work with ePrint. You can use the ePrint Home and Biz app for Android and Semien devices, or the ePrint app for iOS devices. You cannot, however, use ePrint itself. Sorry for the confusion. Below are links to the ePrint Mobile apps compatablity list and FAQ. Hope that helps.
Supported Printers for the HP ePrint Mobile App or HP ePrint Home & Biz:
http://goo.gl/sVIG8
HP ePrint Mobile Apps FAQs:
http://goo.gl/33WFq
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HP Officejet Pro 8500 A910g printing - but never does

Printer Model:
    HP Officejet Pro 8500 A910g
Operating System:
    MS Windows XP, Media Center Edition, V 2002, Service Pack 3
Connection Method:
    Wireless via AT&T U-Verse Residential Gateway
Problem Description:
    Network printer not printing after first print job prints. Printer display panel says
    'printing...' and laptop display for printer status says "Error - Printing" (HP Officejet
    Pro 8500 A910 (Network) - User Intervention   Required).
I have run the HP Print Diagnostic Utility 4.1 for this printer when this situation has
    occured. It finds problem with Print queue - Print jobs are stuck in the print queue
    (list of files waiting to print). Click Fix to remove them, and then restart the print
    jobs. I click Fix and basically it tells me it is unable to clear the print queue, to turn
    the printer off and on again, restart the computer and re-run the diagnostic which
    then finds no issue with the printing.
    I am only able to print after turning the printer off and back on - and only one document
    or file successfully before reverting back to same behavior. This is not a solution as this
    is a printer used for small business.
    All functions worked just fine after initial install. Not sure when stopped working as it
    is used primarily during tax season. There have been no hardware changes to my setup
    since initial install.
    Fax: Printer receives fax but never prints (Now printing... displays on printer display until
    I turn printer off and back on.)
    Please help resolve issue. What information do you need?
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I am having a very similar issue with two HP 8500 printers. One has never worked properly. The other one was working perfectly for about a year until Friday. Now it does the same thing as the other one.
Both are on wireless networks. One is at home. One is at the office.
The one at the office has now decided to quit working.
On the front of the printer, it states that it's printing, at the same time my computer says User Intervention Required, but the job never prints and the print queue piles up. I have to turn the printer off and turn it back on. It cleans its printhead and goes through testing.
Then the restart process clears my print queue, so I have to resend whatever print jobs I was going to print.
The printer prints for a while, and at some point decides not to again.
I have tried various fixes including the ones suggested here.
I opened a command prompt. I typed "net stop spooler" and pressed enter.
My computer says "Access is denied"
So I move to the bypass the spooler option. I open the printer properties, and click on the 'Print directly to the printer' radio button. Apply and OK.
I sent a new print job. An error comes up on my screen "Unable to Communicate with Printer".
After that, I tried running the HP Print Diagnostic Utility again. I select my printer and click "Fix Printing"
The Utility tells me that everything Checks Out Okay with the Printer. I have it send a test page.
An error pops up on my computer "Unable to Communicate with the Printer".
I click on the Control Panel, Printers, and my printer. The box says "User Intervention Required - Offline".
I turn the printer off and back on and now I can print....at least for a little while.
Please help.

Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

I am trying to use my IPad and print from it through Air Print.
Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an HP Officejet Pro 8500 A909n Series Printer?
The documentation from Apple indicates compatibility with:
HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
Will the 8500 A909n work?
Thanks.

Hi,
Airprint is not supported for HP Officejet Pro 8500 A909m Series.
Thank you.
I am an HP employee
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There is no driver for Officejet Pro 8500 for Windows 10???

Unable to find a driver for Officejet Pro 8500 under Windows 10Old driver is blocked from running. Where is an updated driver? Was working fine under Windows 8.1.

I have the same problem. Does anyone know where are the drivers for windows 10. Also, I'm able to downloand the HP print scan doctor, however, once it tells me I need the software drivers because their are not install in my computer for my officerject 8500 A909g, it still recommend the HP print scan doctor but no drivers.

Cannot find Officejet Pro 8500 A909g on network

We have several PC's/laptops connected to our wireless network and they all use the same printer, ( Officejet Pro 8500 A909g )
My personal laptop was working fine with the printer untill Vista crashed and I upgraded to Windows 7. I downloaded the software and driver for Win 7 and installed it. The printer still works fine with all the other printers, proving it is connected to the network. I have total access to the network and are using other functions like DVRDB etc with Win 7 via the network.
Yet during the installation process it doesn't pick up the network printer on my laptop.. All the trouble shooting answers are reputed by the fact that the printer is working fine with the other PC's/laptops. The Network test report can't find any problems either plus I connect fine to the internet etc via the network.
I disabled all Firewalls and still can't find the network printer.
It might be that I named the PC the same when I re-installed Win 7 but the laptop IP address changed. (I couldn't remember what it was so it was changed)
Could anyone suggest anything I can do to get this fixed?
Cheers

I have just purchased a Officejet Pro 8500 A909g and trying to setup a wired connection and having the same issues. The install worked up until the "Detecting Network" process and then hung for about 30 mins. I have run the HP network utility, as suggested on the site, & the printer is visible! I have also successfully setup the software on another Windows 7 (64bit) system without any issues.
I am guessing that I have some form of driver conflict causing an issue when I try and finalised the network setup. I am guessing this as I have had other similar issues with other network print servers. The question is how do I find out what the issue is without a complete OS reinstall!

HP Officejet Pro 8500 prints slow with Lion. One page every 1.5 to 2 min. Apple support offered no help and HP unable to help. Any suggestions?

HP Officejet Pro 8500 Wireless prints slow with lion. One page every 1.5 to 2 min. Apple support and HP no help. Any suggestions?

Although printer is wireless capable I have it connected directly to iMac via USB to help with speed. I just completed resetting printer and reinstalling to no avail, still approx 2 min to print one page.

Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

Hello,
I'm curious if anyone has run into this problem before. I have a HP Officejet Pro 8500 A909n Series printer that I have setup as a network printer. This has been accomplished through a print server.
I installed the printer's drivers based upon the cd that came with the printer, in the box.
The problem is that whenever a user prints, say it's a simply one page document... the printer will repeatedly print that single page until it runs out of paper. I have stopped/restarted the print spooler. I've rebooted the printer and the print server. I have deleted the drivers and readded them. I've tried installing drivers from HP's website and then installing those. I have attempted to delete the printer from the server and start from scratch.
When I monitor the print queue, I can see the service restart after each document prints. I can't figure out how to get this to stop.
Does anyone have a suggestion; or has anyone run into this problem? I'm not sure which forum to put this in. I chose the Networks/Wireless forum, even though this is running on a wired network with wireless disabled.
I certainly appreciate any asistance.
-Craig

It ended up being an issue with the port. I had used the same port as the last HP printer that I replaced. This printer needs to run on a TCP/IP port, and not an HP port.
Problem solved.
Oh, and it was wired, with wireless disabled.

I have my HP OfficeJet Pro 8500 A connected to my Mac Book Pro on a Wireless network. It works and

I have my Hp Officejet Pro 8500 A connected to my MAc Book Pro which is running Lion OS on a wireless network. It works just fine and prints and everything. The problem is a "HP Utility" window that pops up on my screen and says it is "connecting to device" and lists my printer. It just runs and runs and the entire thing is gray - meaning I can't close it, cancel it, or anything. When you try to click on it, the arrow becomes the color wheel of death. It is driving me crazy. I have gone through settings, I have downloaded the latest drivers, I have looked in utilities, I have opened the printer folder and can't find where this thing is coming from or how to turn it off. Please help. And yes I have turned offf the computer and rebooted.

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Download and install this: http://support.apple.com/kb/DL907
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
If you want more features, you can download and install the Full Featured software from the "Support & Drivers" button at the top of this page, otherwise, basic printing and scanning will work without it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet Pro 8500 A909a - setup can't find printer, HP Network Diagnostic does

Windows XP SP3
HP Officejet Pro 8500 A909a CB022A
DLM1FN1006BR
I have been fighting with this printer for the past week, put at least 40 hours into trying to fix this alone. I will never buy another HP product for my office again.
Windows can find the printer on the network. HP Network Diagnostic can find the printer on the network. But the latest version of the installation for the printer, that I downloaded from the website last week, refuses to find the printer on the network. I would do this without the HP software if I could but I need the functionality of hitting the scan button on the printer and it converting those scanned documents to PDF.
Here's a list of things I've tried:
Finding the printer by IP in the setup (doesn't find it)
Using the HP Scrub tool for this printer at all levels (L1-L4) MULTIPLE times followed by deleting the files in %temp% and then reinstalled the full software package.
Disabled all services and startup items.
Disabled the Windows firewall. Tried with Windows firewall installed as well.
Restarted the HP services in services.msc
Updated MSIEXEC.
Un registered Re-registered the msiexec
Re-registered ATL.dll
Ran subinacl to make sure all permissions are set properly.
What I don't understand is why the HP Network Diagnostic can find it and the install can't. It seems to me that without installing all the HP software, I have no way of using the scan button to scan documents - the scanner just says "Select Computer" followed by "No Scan Options".
Can anyone tell me what I've missed in troubleshooting?

Bump? Anyone have any sort of advice? Or is everyone seeing that I've followed every step in the HP Support site and nobody knows what else to suggest?

Installing OfficeJet Pro 8500 Wireless on Windows 7 laptop with no network

Just purchased the OJPro 8500 Wireless and am trying to install on a new laptop with Windows 7 installed. First the CD that came with the printer didn't like Windows 7, so I downloaded the latest drivers from HP and things started happening... but no cigar.
I'm trying to connect the printer to a laptop using wireless<-->printer, there is no wireless network involved. The equipment is as follows:
- 3-IN-ONE HP OfficeJet Pro 8500 wireless
- Laptop MSI CX600 series with wireless/bluetooth
I would really appreciate any info on how to accomplish this.
Thanks.

1st, thx for clue about ad hoc (wireless) NETWORK (on pg. 10 & 11) in hp OFFICEJET "Wireless Getting Started Guide".
Windows 7 HELP & HP Solution Center were both pretty useless.
(Specifically)
Type "ad hoc" in Search Programs & Files (under START icon).
Results will be; "Set up an ad hoc (computer-to-computer) network". (Click on this)
Results will be; Dialog box to give name to network & set security, then SAVE.
NOTE: My Officejet Pro 8500n recognized "Security Type" = "No Authentication (Open)" & "Encryption Type" = "None"
(Go to)
Control Panel > Network and Internet > Network and Sharing Center > Connect to a network
Results will be; (in Dialog box for "Open Network and Sharing Center") a listing of your ad hoc network name & message (in bold) "Waiting for users"
Finally, on Officejet Pro touch screen, Select "Setup Menu", "Network", "Wireless Setup Wizard", [Name] (given to ad hoc Network in Windows 7), & OK.
(Opps, 1 more thing) Also, follow instructions on pg. 10, to "Change from a USB connection".

Can't install Officejet Pro 8500 A910 on the network in my Windows XP laptop

Everything installs normally except connection options fail to detect the printer when the network connection is selected. The prompt that follows for network type also fails when wired (Ethernet) is selected. Firewalls are turned off during installation.
The network printer can be seen by the HP Home Network Diagnostic Utility. Using the HP Home Network Diagnostic Utility to check connection indicates software missing, connection verified, and test print failed.
The Officejet Pro 8500 A910 Embedded Web Server can be opened from the web browser by entering the IP address.
Changing the printer port to the IP address allows the printer to work but does not enable all of the all-in-one functions such as scanning or running HP Officejet Pro 8500 A910.exe.
Turning the power off and back on to the printer, computer, and router did not fix the problem. Re-installing the software several times did not fix the problem.
The installation works normally with other computers on the same network that run Windows Vista or Windows 7.
So far, customer support has not been able to help.
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Resolved, not solved.
I talked to HP product support. The Officejet Pro 8500 A910 will not install on Windows XP (at least the Home Edition) when networked through a router. It will install through USB. I uninstalled the program and reinstalled it with only USB connected to clean out all the network printer/scanner information. Product support claimed it would install through an ether net cable connected between the printer and computer but this does little good if you need internet access.

I can print to HP Officejet Pro 8500 - A909g but I can't scan. Won't recognize?

I have HP Officejet Pro 8500 Wireless All-in-One Printer - A909g and a Lenovo T410 lap top. I can print but my computer doesn't recognize my my 8500 to scan? I have uninstall and reinstalled the software and still nothing! I have checked with my wireless network Linksys and everything checks out. They tell me that the problem is with my HP 8500. I have hardwired to the printer and it scans okay. What must I do to wirelessly scan?
Thank you, John

I had the same problems as reported in previous posts. I reinstalled my entire system and upgraded to Windows 7, 64 bit, Ultimate. Only the priint driver would install from the Full Feature Drivers option at HP Support.
Uninstall/install print driver to no avail.
Turn printer/router/computer off/on.
Download full feature drivers from HP website. (Only print driver was downloaded.)
HP diagnostic utilities did not discover a problem.
I believe the problem had to do with the drivers accessed via the HP Support site. I downloaded from the following location: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02073861&jumpid=ex_r4155/hho/ipg/cc...
Ran the Install Wizard from there and the printer/fax/scan tests. Passed all. All drivers are now installed as is the HP Solution Center.
Glad to finally be up and running!!!!

OfficeJet Pro 8500 SLOW Networked via wire Takes 5 mins+ from Mac

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