Officejet Pro 8600 - " built in network capabilities have been disabled"

New Ethernet modem installed in our home yesterday. Cannot print. Tried to go to setup menu, then network and receive message "built in network capabilities have been disabled. Contact ..network admin or person who set up.." . I set it up. How do I fix this?

Hey , Welcome to the HP Support Forum. I see that you're encountering a disconcerting message about your HP Officejet Pro 8600 e-All-in-One Printer's network capabilities being disabled. I would like to assist you with this. Just for clarity, are you seeing this error message on your PC or the 8600's front panel? Is your printer still connected to your network in light of this error status? Your answers will determine which direction to go troubleshooting-wise. Please reply at your leisure. Thank you,

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Getting following message: hp officejet pro 8600 built-in network capabilities have been disabled

Getting the following message. I am the administrator and person who setup the printer. Built in networking capabilities have been disabled.

Hey , Welcome to the HP Support Forum. I see that you're encountering a disconcerting message about your HP Officejet Pro 8600 e-All-in-One Printer's network capabilities being disabled. I would like to assist you with this. Just for clarity, are you seeing this error message on your PC or the 8600's front panel? Is your printer still connected to your network in light of this error status? Your answers will determine which direction to go troubleshooting-wise. Please reply at your leisure. Thank you,

How do I enable network capabillities that have been disabled on printer?

HP Officejet Pro 8600 all-in-one CN578AWindows XPMessaage: Built-in network capabilities have been disabled.Contact network administrator or person who set up the printer.Cannot connect printer to wireless network.

Hi,;I still get the same error message:Messaage: Built-in network capabilities have been disabled. Contact network administrator or person who set up the printer. I Cannot connect printer to wireless network. i tried uninstalling and reinstalling the printer and disconnecting the router. Please help

I am not seeing my HP Officejet Pro 8600 on my iPhone but am seeing it on my iPad 3. I have validated that I am on the same network (home).

I have setup a new HP Officejet Pro 8600 for home network. It is setup up wirless and I have followed all of the setup instructions. I do see the printer on my iPad 3 but not on my iPhone 5?
Any suggestions would be appreciated.

Hi
What happens when you try to print an email from your iPhone .. click on the backarrow at the bottom of the email andt then select print.. do you see a printer?
Cheers

Officejet pro 8600 all in one printer

I have windows 7 on an hp pavilion p7 desktop. I am trying to install an officejet pro 8600 on it. I have had this printer hooked up for months and working right but when it was unplugged it stopped doing what I want. I have it hooked up by a USB cable directly from the printer to the pc. I have 2 papers in the queue to print and I can't get them out..This pc is not on a network. I have uninstalled & reinstalled it 5 times and tried to remember how I finally got it to work for me before...But No luck...Can anyone help? Also wouldn't let me download Driver & update features from H.P. It does print out a test page when I try it and will print stuff that the PC says to but will not let me print anything...Thanks

Hi @Normill
I will do my best to help you print with your OJ 8600
When you said "It does print out a test page when I try it and will print stuff that the PC says to but will not let me print anything" are you meaning that it will print PC test pages but not from say Word?
I'd recommend that you download and run the HP Print and Scan Doctor and let me know if it finds any issues. If it does, please follow any suggestions it may make to get a resolution.
Hope to hear back from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

I can print a test page from my Mac to my HP Officejet Pro 8600 but nothing else will print

Hi - I just recently had a hard drive crash and had to revert to an old Time Machine backup on my new hard drive to get my Mac back. Since getting back up and running I have been unable to get my Officejet Pro 8600 back online. My computer is wired to the wireless router but the printer is running wireless. My computer can see the printer just fine and I can even print a "Print Quality Diagnostic" report from my Mac to the printer from the HP utility. But nothing else will print. The firmware is up to date. I have tried resetting the printing system multiple times, rebooting the machine, etc... Nothing works. Any help would be appreciated.
If it helps, we were using a different printer the last time the time machine was backed up, so when we used that backup the old printer was showing, but I reset the printing system, so it shouldn't matter.
Thanks for your help!

Hello @Ryan221,
Welcome to the HP Support Forums! I see your hard drive recently crashed and now you are not longer able to print to your HP Officejet Pro 8600. I see you have reset the printing system with no success. Let's try a different approach:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
I hope this helps, please let me know the outcome!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Image shifts every 1.125 inches printing photos on an OfficeJet Pro 8600

On my OfficeJet Pro 8600 I notice that I have a line through images every 1.125 inches. Any ideas?
I have already attempted to align the printhead.
I am running Windows 7.
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g/N911h

I should mention that this is when I print from Windows to HP photopaper (4" x 6")

HT4356 I have two printers on my network. Does anyone know how to change the printer nomenclature - Officejet Pro 8600 (0B54AF) to a recognizable name...like Brad's Office?

I have two printers on my network. Does anyone know how to change the printer nomenclature - Officejet Pro 8600 (0B54AF) to a recognizable name...like Brad's Office when you use Airprint?

You would have to change that in the printer's settings on the printer, if that option is offered by the manufacturer. The iPhone just finds printers on the network and uses the name they have given themselves or that were given to them when they were set up.

Wireless Printing to OfficeJet Pro 8600 Connected to Ethernet Network

We have an OfficeJet Pro 8600 that is connected to our home's Ethernet network and would like to print to it from devices such as laptops, phones, and tablets. Any attempt to turn the printer's wireless capabilities on results in a command to disconnect the Ethernet cable, which we would prefer not to do.
Is there any way to "have our cake and eat it too", retaining the Ethernet connection while having the ability to print wirelessly? While useful, HP's ePrint doesn't offer the direct-from-application convenience we desire.

Hi,
By the book, the following setup should work:
Please use the following manual to set them up:
http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf
Regards.
BH
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Officejet pro 8600 will not connect to wireless network

I have an new Officejet Pro 8600 that I am trying to set up. I have run the the wireless network setup wizard multiple times. It recognizes the wireless network router asks for the WEP code and then thinks for about 5 minutes before returning a message: "Unable to connect to the network"
The wireless network test results suggestes that MAC address filtering may be the problem. There is no MAC filtering function activated on our wireless router.
The wireless router is a Verizon Actiontec MI424-WR 802.11 b & n
We have computers running both Windows XP and MAC OS X.
One of the reasons that we purchased this printer is for the wireless capabilities. If it will not conect to the web then it may be going back.

Hello,
Based on the provided details, I believe the issue have something to do with the wireless security settings of your router.
Please follow the steps below to access the Advanced Security Settings:
http://www22.verizon.com/ResidentialHelp/FiOSInternet/Networking/Setup/ActiontecMI424/125511.htm
Below you will see the Network Authentication settings.
Select either Open System Authentication or Both.
Shared Key Authentication is not supported by the printer, and i believe this might be the cause for the connection failure.
Please let me know of any change,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Unable To Communicate With Printer HP Officejet Pro 8600 (Network)

I recently purchased an HP Officejet Pro 8600. One morning a couple weeks ago I tried to print something and I received a prompt saying "Unable to Communicate with Printer (Network)". I turned off the printer and turned it back on which did not help, I then turned off my wireless network, turned it back on and still nothing. I finally figured out that I first have to turn off the printer, then turn off my wireless router wait thirty seconds, turn the router back on and the turn the printer back on. After these steps my printer was working. The next morning the same thing happened "Unable to Communicate with Printer (Network)" and I've been replaying Groundhog's Day ever since.
Please help!

Hello msheehy-
I would like to help you with this issue. It sounds like the router is changing the ip address of the printer. This could be caused by a couple reasons. (ip lease time, power loss to the router) I would recommend looking at the following link. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03781399&cc=us&dlc=en&lc=en&product=4323648&tmp...
I think if you would set a static ip address in the printer EWS you would better off. I hope this helps.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Unable to find network printer HP OfficeJet Pro 8600

HP Officejet Pro 8600
Windows 7 64bit
updated router firmware
Troubleshoot all item s listed by HP and with Windows
I have been unable to print wireless from my laptop. Wireless network test results gives me a pass in all categories. Network name is the same on printer and laptop. IP address on printer and tcp port are the same. Tried firewall on and off. AVG antivirus on and off. Unplugged printer, router, usb, restarted laptop. Nothing has solved the problem.
I can see that the printer has an ip address. My router has an ip address and my laptop has an ip address. Should they all be different? I am using the ip address from the printer to set up the wireless printing when asked to enter the address.
This has been the most frustrating process I have ever delt with. It should not be this difficult to set up. Please help.
Thank you in advance for a quick solution.

Shurlee, I want you to do is re-run the wireless setup wizard on your printer. Then uninstall it, and reinstall it again using the software I am going to link you to below. From what you describe it sounds like either an installation issue or an issue with your network. If this helps feel free to mark my post by hitting the star below my name which gives me a kudos - kinda like a job well done on here.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Download these files and install them. By the way these are for the N911a, but if you have the 8600 Plus or Premium you will need different drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323659
Install that and let me know the result!
Have a great day!

Scan To network folder - HP officejet pro 8600 cannot connect.

Good morning,
For the last week or so, My officejet pro 8600 has been giving me the error
"Cannot connect to \\REDACTED\Public\Scans. Make sure the remote computer is turned on."
It will correct itself if we restart the computer/printer in question. but this only solves the issue for approx 6-7 hours.
Things i have done to attempt to fix this.
Set a static ip address for both the computer in question and the printer itself.
updated the IP address using the HP tool.
reinstalled the HP office program.
Set DMZ for both the computer and printer.
Set the public scans folder to zero security( so anyone connected to the network can gain unrestricted access)
re-setup the network feature on the printer itself.
however now i am at a loss.
Any help would be great.

Hi @Prophet1986,
Welcome to the HP Forums!
I understand that you cannot connect in order to scan to your network folder with your HP Officejet 8600. I am sorry to hear this, but I am happy to help!
Are you able to make copies? Setting Up the Printer to Print and Copy from Tray 1 and Tray 2.
Are you connected wirelessly? Or with an Ethernet cable?
Also, what operating system are you using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
In the meantime, please try the following:
Make sure the printer's power cable is plugged directly into the wall outlet, not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Firmware update. Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
In the meantime, if you are using Windows, please see this guide, HP Scan to Network Folder or Digital Fax to Network Folder Fails to Install or Function in Windows w....
Printer Does Not Maintain Wireless Connection. (This guide will help you maintain the connection, if you are wireless).
Hope this information is helpful, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet Pro 8600 is not recognised on the network

HP Officejet Pro 8600 Printer runs on home network (wired) through PC with Windows Vista Business , Service Pack 2. I have printed off HP Configuration Page and the WINS status shows Primary (and Secondary) Server Addresses as 0.0.0.0
Printer is visible on the network with an IP Address of 192.168.0.10 so I guess the question is how do I change the Primary Server Address on the printer itself? Or is there something else I should be doing?
I have another printer (Photosmart 2610) on the network which works fine. I have swapped cables over between both printers and the Photosmart 2610 works with fine; Officejet 8600 does not work at all.
I have run HP Diagnostic Utility - it finds Photosmart 2610 but not Officejet 8600.
I'd appreciate any help going ...

Do you have a wireless router? Have you tried just setting it up wirelessly?
I work for HP.
If the advice given resolved the situation, please mark it as a solution and Kudos so that it may be located easily by others with the same problem. Thank you. .....

HP Officejet Pro 8600 Network connection error message in EWS

I just got an Officejet Pro 8600 Premium. The printer is connected to the network via a network cable. When navigating through the EWS, sometimes the message "Network connection error. Check network and try again." message is shown (the message could appear in various pages, such as Settings, Tools, etc.). Refreshing the page should get rid of the message.
At first, I suspected if it was a problem with the network. So I pinged the printer's ip address continuously. It did not miss a single beat. The printer prints and scans well via the network. So I think the error may be caused by something inside of the print, such as bug of EWS software, or internal error.
Anyone see the same message during the use? Any suggestion? Does it indicate there is hardware problem with the printer? Thanks.

HP Support has escalated the case. I referred this thread in the support request. Hopefully, they can have a look at the issue.
For me, the only setting does not stick is "Use the same time zone set on this computer" in Settings\Date & Time. I've created another ticket for this issue. 8500A has the same problem.
You can try to restart the EWS. Unplug the power cord while the printer is on. Then wait 15 sec and reconnect the power cord. Press the power button if the printer does not turn on by itself.
If you would like to reset to the printer and reconfigure from scratch, you can check here: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/How-to-reset-Officejet-Pro-8600-Plus-P...

Officejet Pro 8600 - " built in network capabilities have been disabled"

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