Officejet pro 8600 doesn't install on one computer in network

A week ago I bought the pro 8600. I installed it in a little network (4 computers) using usb.
I shared the pro on the computer it was connected to. On two computers one using windows 7 and one XP, the printer installed without a problem. On the last one with windows 7 I ran in a problem.
I am not able to add the pro, I got a diiferent icon I tried HP doctor and it stated I have got the wrong drivers. I installed the program using the cd rom without result. I have tried to install the printer connecting it directly to the computer but without result. It shows up in the printer list with the wrong (other than on the 3 other computers) icon with the correct name, but I amnot able to print with it.

I forgot to mention that the four computers are workstations connected by ethernet cables to my server. The computers don't have wifi. The server uses Centos and is connected to the router by means of a virtual networkcard. It is very unpractically to connect the printer to the server, or to the router.
It lookes like there are some old drivers from other old HP printers I used to have, and now are recognized as the correct drivers. I don't even know if this possible. Or the drivers aren't completely installed.
It is in my opinion also very curious the printer doesn't install correctly when it is directly connected to the problem-computer.
By the way thank you for trying to solve the problem.

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OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

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I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it. Any help is appreciated.
Thanks,
John

Hi,
It's an option during the installtion process. Please try the following Utility:
http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
Regards.
BH
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Officejet Pro 8600 Premium e-All-in-One - N911n photo paper Not a paper choice for Tray 1

For the HP Officejet Pro 8600 Premium e-All-in-One - N911n printer
I am running Windows 7 64-bit
No error Messages
New Printer setup
I do not see photo paper as a paper choice for in Tray 1
This question was solved.
View Solution.

Hi FrancoArdito,
Follow the steps below to print photo from Tray 1
1. Insert the 4x6, 5x7 or 8x10 photo paper into Tray 1
2. Open printer preferences from the printing application program
3. Click on Paper/Quality tab
4. Select the Paper Size, Media Type, and the the Paper source
5. Click Ok to save the settings, and then print from the application program.
I am an HP employee.
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Officejet pro 8600 plus e-all-in-one color managment problem.

please help, I'm a photographer and I own officejet pro 8600 plus e-all-in-one printer. I want to print my photos using this printer, but it never print them right, so I bought Colormunki photo to calibrate my monitor and my printer and match them together. The problem is I can't control the printer color management !!! I want to disable it, so I can use the printer profile in Photoshop or other applications to get the right prints. my prints are darker when I set the color management to be handled by the application, or I make the printer handle it but I will end up with wrong colors. I really really need to change the profile of the printer. how ?????? otherwise I really have no use of it in my work.

Jassim,
Kudos to you for figuring out how to better control the outcome for what you require.
I have learned something new today. Smiling!
Did you create the new profile manually or add it in from a previously saved setting? Filename / filetype?
It has been a while since I used Photoshop. I am thinking I may take another look at my old favorite.
Edits << 27-Dec-2014 >> Added the following links:
Profile Support Center
How to use ICC color printer profiles for inkjet printers
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Dragon-Fur

OfficeJet Pro 8600 Plus e All in One fax to e-mail help

I purchased this unit yesterday for my office and I would like to have incoming faxes get sent to my computer as an e-mail. I have gone through the digital fax setup process but I am not receiving e-mails notifying me of a fax. Here are some specifics:
HP OfficeJet Pro 8600 Plus e All-in-one printer
Dell Inspiron 570 with Windows 7 64 bit OS
System is on a network but not through a server. Does anyone know how to set up the OfficeJet so it will send me e-mail notification when a fax is received? Any help is appreciated.

Hi,
You may set Fax to Email feature from the printer EWS page:
On the product control panel, touch the Right Arrow ( ), and then touch Setup . The setup menu displays.
Touch the Down Arrow ( ), and then touch Reports .
Touch Network Configuration Page . The product prints a network configuration page.
Locate the printer IP Address / URL to access the EWS:
Type the printer IP Address on you browser to access the EWS page
Click the Fax tab
Click Fax to E-mail / Network Folder under the left column
Click Start Wizard and follow the steps to enable the feature.
Select Forward the Faxes to an e-mail address and proceed.
Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
NOTE: You may contact your ISP to obtain the settings of your email server.
Click Save and Test to verify any of the settings is correct.
If you use a public email server (e.g. Gmail) and cannot find the needed settings, please let me know and i will try helping you to locate the server settings.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8600 Plus e-All-in-One.

I have set up an eprint account for my HP Officejet Pro 8600 Plus e-All-in-One. When trying to sign hpeprint.com account, i get a message of "not a valid email address."

Hope you are doing well ovsc92
Do you have an shapfish.com account?
If this is the case let's merge the 2,
"Do you have another HP account in existence? Normally when someone has this
issue, they have an existing Snapfish HP account.
1. Go to www.snapfish.com and click on ""log in"" at the top right.
2. On the splash screen that comes up click on the ""forgot your password""
link and submit your email.
3. You should receive an email with a link and a temporary password.4. Click on the link and log in with the temp password.
5. Change your password to something that has at least 6 characters (at least 1 of those should be a number).
6. Go back to www.eprintcenter.com and click on Sign In.
7. On the next screen do not put your email or password, but click on the
small Snapfish below.
8. On the splash screen that comes up log in with your email and the password
you just created at Snapfish. This will merge your HP accounts and you should be able to log in to www.eprintcenter.com normally after that."
Let me know the outcome I will do my best to help you.
Hope this is helpful;
RobertoR
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HP Officejet Pro 8600 Plus e-All-in-One - terrible print & scan options

I just purchased an HP Officejet Pro 8600 Plus e-All-in-One an the print options look like they were written by someone from the 1990s. There are no options for lower resolution - only draft, normal, best and no option for black and white - other than grayscale. The print options box is the default box that was originally develped in the 1990s - no kidding. I also tried scanning some items and the box to see the scan is about 5" x 5" and there is absolutely no way possible to see what was scanned. I originally loaded the software using the disk provided witih the printer, but then I went on line and downloaded the "Full" version - which loaded exactly what was on the disk. I can not believe HP is even selling this thing with these types of drivers. I loaded the drivers onto my HP Desktop, running Windows 7 home, 64 bit and my HP laptop running Windows 7 Ultimate, 64 bit. Both HP computers are Intel I7 Quad core computers w/ 9 & 12 Gb of RAM respectively.
What gives? Do I need to return this thing because it certainly does not work properly and is not up to the HP standard we expect - especially for the $300 it costs to buy the thing. I bought this all in one because HP refuses to update the drivers of my older HP scanner to support Windows 7. That scanner showed the preview with a full screen, allowed me to change resolutions of scans, colors, etc.
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I agree the HP customer services and product services suck. I have an Officejet Pro 8500 and consistently had problems.
I think I'll change to a Cannon printer or another company. It is apparent that HP does not care.

HP Officejet Pro 8600 Plus e-All-in-One Printer N911g wont send SD imapges to computer

HP Officejet 8600 pro Plus N911g model # snprc-1101-01
I insert an SD card full of photos into the built in card reader - but have no option to send the photos to a file on my computer. Does this product only print but not send to a computer? I need to edit the photos before printing.

Hi @Rodney88,
Welcome to the HP Forums!
I understand that your HP Officejet Pro 8600 Plus e-All-in-One Printer N911g wont send SD imapges to computer, and I am happy to help!
According to your printer's user guide found at this website, HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g User guides, as well as this guide, Printing From a Memory Card or USB Flash Drive. This printer only supports printing from SD cards.
In order to transfer the files to your computer, you will need an SD Card reader for your computer.
Hope this clears things up for you, and have a good day!
RnRMusicMan
I work on behalf of HP
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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper. I would like to have a custom size to work with a card making program.

Can you help me out?
I have an HP Officejet Pro 8600 N911a
When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
I am running OS X Yosemite 10.10.
My printer's firmware is "up to date" as of 28-Aug-2014.
This is what I did:
1. Open System Preferences from the Apple menu.
2. Click on the Printers & Scanners icon.
3. Click on the + sign under the list of printers to add a printer
4. Click on IP
5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
6. Ignore Protocol field (default is Line Printer Daemon - LPD)
7. Ignore Queue field (default is blank for default queue)
8. Ignore Name field (default is IP address)
9. Ignore Location field (default is blank)
10. Under the Use dropdown menu, I select "Select Software"
11. HP Deskjet 9800 is not an option.
I searched for 9800, but there is no HP printer with that number in the options.
I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
Selected File > Page Setup from menu
Under the Paper Size drop down menu, I selected manage custom size.
- Click + to add a paper size
- Enter "2.75" in width and "6 in" height in the paper size fields.
- Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
- Double-clicked Untiled in the custom size list and rename the size as Receipt
- Click OK to return to the Page Setup dialog box
Under Settings: Page Attributes:
- Format for "HP Officejet Pro 8600"
- Paper size: Receipt
- Orientation: "tall/portrait"
- Scale: 100%
- Click OK
Select Format > Document and set all page margins to 0.25"
Thank you.

Hp officejet pro 8600 doesn't work with yosemite

Dear,
I've installed yosemite on my mac and now scanning doesn't work, there isn't the scanning button in system/print and scan like before installing yosemite!
I've tried to delete and reinstall driver (also update driver from appstore after installed the new driver) and I've tried to use the hp scan software but nothing the softaware report that there are no scanners!
Printing works very well the problem is only on scanning and only on mac because other pc with windows works correctly!
I've tried to follow this post http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/No-more-scanning-after-upgrading-to-MacOS-X-1... but nothing the scan doesn't work also after done all the things in the post!!!!!
I've also tried to speak with the phone assistance (in italy beacuse I'm writing from italy) but they have no advice for my problem!
Please help me I need scanning with mac for work!!!!!
Thanks
marchinho

Hello ,
Thank you for contacting the HP Support Forum. I understand that you HP Officejet Pro 8600 is having issues scanning after your Yosemite update. After a little research, I found a document that might get us started in the right direction.
Try these steps first, and then please let me know if they worked or not.
Regards,
wise_owl
I work on behalf of HP.

HP Officejet Pro 8600 Premium e-All-in-One - N911n cartridge errors

Please help! I have an Officejet Pro 8600 all in one that is just over a year old, just out of warrenty... We don't use it much and so just had to change the ink cartridges for the first time. Once they were changed out, the printer gave me the warning that there is a cartridge error and that the Cyan failed. Even though it was a brand new cartridge, I bought another one and changed it again. I still get the same error message with the 2nd new one. I have been through everything on the HP website for troubleshooting this problem and nothing works! Please, does anyone have anything else I can do????

Sorry to hear you are still having this problem. So the yellow was out and you replaced the yellow and then the cyan failed?
Printers when left not used for some time, may have printhead issue, but if it's not even recognizing the cartridge, then more likely a hardware or board issue that may need professional service.
One thing you can try is to update the firmweare (if not already), http://ftp.hp.com/pub/softlib/software12/COL41945/bi-101905-5/OJP8600_N911a_R1322C.exe
======================================================================================
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Hp officejet pro 8600 : doesn't scan to computer with new OS

When I purchased my new computer (HP envy 700) I thought I was happy with it. THen it stopped working with my old HP printer because the software didn't match up due to "age" according to help desk. So I bought a new HP printer, the jet pro 8600. And low and behold this also does not work with my computer because of the operating system. They (help desk) set me up to use the online HP WEbScan. But today I am working at home, and now that site doesn't work. HOW can I use the scan option on the new printer if nothing is compatible? HELP i want to use my products they way the box says they are supposed to be able to be used!
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Hi @teacherbethany,
Welcome to the HP Forums!
I am sorry for the frustration you are having, with not being able to scan, on your HP Officejet pro 8600. But I am happy to help you get scanning again!
For further assistance, I will need to know the following:
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try the solutions within this scanning guide, A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning.
Hope this guide will help, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Printer officejet pro 8600 will not install

I have done everything but start drinking and that might be next!!! I cannot get this printer to work. Every since I download McAfee (which I uninstalled it) it will not work correctly. Now I got this pop up.
This file does not have a program associated with it for performing this action. Please installl a program; if one already installed create association in the default program controls.
How do you do that? And yes I have installed the software a million times.

Hello @glendaguichard ,
Welcome to the HP forums.
I understand you are getting an error message, despite a million software installs.
I would like to help you.
3/4 oz Malibu® coconut rum
3/4 oz white creme de cacao
1/4 oz Frangelico® hazelnut liqueur
1 splash half-and-half
Combine ingredients in a mixing glass. Shake and strain over ice in an old-fashioned glass.
Sorry.
On a more serious note, What is the operating system of the computer?
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Unable to reset or add new email addresses on HP Officejet Pro 8600 Premium e-All-in-one N911n

Unable to reset or add new email addresses on my HP Office jet J4680

Hi johndavis196,
Welcome to the HP Support forums. I see that you are trying to add new email addresses to your Officejet J4680 printer.
To better assist you, would you please provide some additional information:
How is the printer connected (USB cable, ethernet, or wireless)? The Officejet J4680 supports all three methods.
What operating system are you using on your computer (Windows 7, Mac 10.8, or Windows 8, etc)?
Where are you trying to update the email addresses?
Are you encountering any error messages? If yes, what is the error message and where is it displayed (printer or computer)?
What steps are you taking before you are stopped?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Officejet Pro 8600 Premium e-All-in-One - N911n - WORLDWIDE CROOKED ADF SCAN ISSUE

I must say that I am extremely annoyed at the shear volume of how many people have shared the same exact issue as I have with this product, yet there has STILL not been any kind of product recall or acceptable fix/replacement. This issue is over 3 years old (at least for me). It is blaringly obvious this product is flawed when it comes to the ADF and producing crooked scans. I believe the paying public is sick and tired of getting the same response (clean it, etc). THIS IS A HARDWARE ISSUE! Why is HP not taking the appropriate actions for this product? I have never read so many complaints on the same exact issue (even fresh out of the box) and then NOT have a company recall the product. This is beyond terrible customer service.
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Why can I not return this product for a new model?

I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Officejet pro 8600 doesn't install on one computer in network

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