Officejet Pro 8600 Plus - Viewing Fax History Content

This is isn't an issue--on my old officejet (7310 xi) I could go to the fax history and view a .pdf file of each of the faxes that I had sent.  This came in handy because I had a record of exactly what was sent to a particular party.
The fax function works great on the 8600 but I can't seem to find where I can view what I actually faxed to someone.  Is this function available on the 8600 pro printer?
Thank you.

Hi,
You can see the fax log via the HP software as following:
From the desktop, click the HP Officejet Pro 8600 icon.
Double click on Fax Actions.
Enter Manage Fax Settings.
From the left pane click Fax History.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • HP Officejet Pro 8600 Plus - Fax answering incoming calls instead of answering machine

    I have set the fax up on my new HP Officejet Pro 8600 Plus & the fax test report at the end passed everything & yes I have used the right cord for the phone (the one which came with the fax) however when someone calls, the fax picks up the call instead of the answering machine.
    Can anyone tell me how to fix this please?
    This question was solved.
    View Solution.

    If you only get fax once in a while, I would suggest turn off auto answer on the 8600, and when you hear the fax tone,  *#123 to tell the fax machine to pick up. That way, you can leave your answering machine the way it is, and not miss the faxes either.

  • HP Officejet Pro 8600 Plus (All-in-One) - Incoming Fax but mistakenly answer phone

    I have landline phone service.  On this line, I have multiple phones, an answering machine, internet service via wireless Uverse setup, and the HP Officejet Pro 8600 Plus as a fax.  It's also a printer/scanner - but that uses the wireless Uverse service.
    The unit works as a phone, if I answer in fewer than 4 rings.  The answer machine picks up after 4 rings.  If a fax, the fax connects after 6 rings.  (Auto answer function is turned on.)  This works.
    If I mistakenly answer a fax call with the phone that the HP 8600 is connected through, I can press: 1,2,3 and the fax will answer.  This works.
    Problem: If I mistakenly answer a fax call from one of the other phones in the house (same phone line is ringing as before - but the phone is NOT the one through which the HP 8600 is connected) - 1,2,3, does NOT work.  If I rush to the HP 8600: pressing the "fax" button on the unit does not connect the fax call; nor does the HP 8600 give me the option to "Accept" the call, when the phone as been answered. 
    Does anyone know what buttons to push to get the fax to connect when the phone line is answered at a phone?  Either at the answered phone OR if I can get to the HP 8600 when I hear the fax tone - buttons I can push on the HP 8600 to get it to respond to the fax tones coming in on the line?
    Thanks to anyone who can help.

    Hello Vandy73,
    I see that this is your first visit with us here on the HP Forums.  Let me please take a moment to say "Welcome". 
    I hope you enjoy your experience!
    To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I see that you have some concerns when it comes to answering a fax call by accident from another phone.  Pressing the 1.2.3 on the fax is the proper way to remedy the issue when you answer from the fax, however this feature will not work from another phone.
    I do realize that this is an inconvenience.  The only resolution would be to contact the sender of the fax and have them resend.
    Thank you for your time.
    Cheers,
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • OfficeJet Pro 8600 Plus e All in One fax to e-mail help

    I purchased this unit yesterday for my office and I would like to have incoming faxes get sent to my computer as an e-mail.  I have gone through the digital fax setup process but I am not receiving e-mails notifying me of a fax.  Here are some specifics:
    HP OfficeJet Pro 8600 Plus e All-in-one printer
    Dell Inspiron 570 with Windows 7 64 bit OS
    System is on a network but not through a server. Does anyone know how to set up the OfficeJet so it will send me e-mail notification when a fax is received?  Any help is appreciated.

    Hi,
    You may set Fax to Email feature from the printer EWS page:
    On the product control panel, touch the Right Arrow ( ), and then touch Setup . The setup menu displays.
    Touch the Down Arrow ( ), and then touch Reports .
    Touch Network Configuration Page . The product prints a network configuration page.
    Locate the printer IP Address / URL to access the EWS:
    Type the printer IP Address on you browser to access the EWS page
    Click the Fax tab
    Click Fax to E-mail / Network Folder under the left column
    Click Start Wizard and follow the steps to enable the feature.
    Select Forward the Faxes to an e-mail address and proceed.
    Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
    NOTE: You may contact your ISP to obtain the settings of your email server.
    Click Save and Test to verify any of the settings is correct.
    If you use a public email server (e.g. Gmail) and cannot find the needed settings, please let me know and i will try helping you to locate the server settings.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How do I print 4x6 photos on an HP Officejet Pro 8600 Plus via Windows Photo Viewer or Gallery

    Dear Experts, I've got an HP Officejet Pro 8600 printer with just one paper tray in which I loaded 4x6 photo paper.
    The printer was purchased in January 2014, the latest drivers are installed. Now I would like to print a single 4x6 photo using Windows Photo Viewer or Gallery.I loaded the 4x6 photo paper  into the tray as indicated by the little icon labeled 4x6in, so I suppose I got the HW part right. It's just the SW part which gives me a hard time. The available paper size options in Windows Photo Viewer and Gallerydon't include photo paper sizes, just the standard paper and envelope sizes.Hence I checked in the HP Printer Assistant in "Set Preferences" what kind of paper sizes are available, and there is exactly the same list as proposed by Gallery, missing photo paper sizes. So I guess Gallery just picks the sizes from the driver and ther are no photo paper sizes. This is an issue because I prefer to print from my PC using Win 7 or Win 8 and not from a SD card or a USB stick. Any help is very welcome, thank you in advance!   

    Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6,  5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats  you are limited by the driver to what is typically available in an office, in this case:  A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

  • Officejet Pro 8600 Plus will not send or receive fax

      I have connected the fax machine to the phone outlet, the fax machine dials to another fax machine, the connection sounds like it is being made (the receiving fax machine sends out a noise signalling that it has received a phone call) and then the HP Officejet Pro 8600 Plus says that is is "Connecting" but no fax is sent. Nor can I receive a fax, even though the phone rings on the Officejet Pro 8600 Plus.   The error code I get is Error 388 which is that a communication error occurred during fax transmission.  However, this message occurs regardless of the fax number that I send to, and I had the recipient check that the receiving fax machine was working fine for transmittals from others.
    Is it possible that the proble is that  I cannot send or receive faxes through a digital phone line?  That seems odd to me given that almost all phone lines in the modern era are digital.  How do I send and receive faxes with the Officejet Pro 8600 Plus if the only phone lines available are digital?  Also, 4 months ago, I used the same phone line for the same machine, and the fax function worked, but my phone provider assures me that the only phone lines that they have ever provided are digital.
    Thank you.

    Hello,
    I am sorry to hear you are having issues with the fax functionality on your Officejet 8600 plus. I have found a document that has several troubleshooting steps you can try to narrow down the issue. I know some of these steps you have already done, but there might be a few that you haven't, like there is a HP test fax service you can use to test functionality.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02891758&cc=us&dlc=en&lc=en#N226
    Good luck!
    I work for HP, However, I am speaking for myself and not for HP

  • Unable to Completely Scan Legal Size Documents with Officejet Pro 8600 Plus

    I am trying scan legal sized documents on my new Officejet Pro 8600 Plus. I have reviewed the forums, and this has been a recurring problem in the past (see link---  http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-Legal-Size-Documents/m-p/35416#M14...   ), but does not appear to be resolved. Whether I use the document feeder or the glass, the document is cut off at the bottom, and appears to be stopping at the 'A4' size, vs. legal. I cannot locate any setting on the scanner itself, or in the HP Utility software to change this, or even to be able to identify the current setting, if it is one. 
    I am using a Mac Pro, system 10.6.8, just installed and started using the printer a couple of days ago, and everything is up to date software-wise. Everything else on this machine has been working beautifully. 
    Can anyone identify what's going on here and how to correct it?
    Thanks for your help--I specifically chose this particular unit over the next model down due to the legal sized glass/bed, and if I can't use it to scan legal docs, well, that's a problem. Thanks for your help!
    This question was solved.
    View Solution.

    Hello,
    Please try the following steps:
    1. Open the HP Utility and select your device.
    2. From Scan Settings open the "Scan to Computer".
    3. Click the "Scan Tasks" tab.
    4. Select the Scan Shortcut used to scan, then click Edit.
    5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
    6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
    7. Click OK and try scanning again.
    Please let me know of any change,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet Pro 8600 Plus. No automatic scan menu when documents loaded into the auto feeder?

    I have a new Officejet Pro 8600 Plus to replace the L7780 which brought up the scan menu when a document was loaded into the autofeeder.  How do I get the ne 8600 to do the same thing.  I find that I liked the convenience of the auto menu but it does not come up when I load document(s) to be scanned into the auto feeder.  Was this feature left off?
    This question was solved.
    View Solution.

    Hi afredb,
    I understand you have a new Officejet 8600 Plus and have some questions about the scan feature in comparison to the Officejet L7780. I will certainly do my best to answer these questions for you.
    In testing on our own Officejet 8600, I have found that you would be correct, this is a feature that wasn't transferred to the upgraded machines after they stopped making the L7780. There were a few printers in between the L7780 and the 8600, and they didn't have that feature either. I believe the reasoning behind it was that many people use these printers for copying and faxing as well so having the feeder automatically assume it's going to be scanning would have created extra steps for many others. Hopefully this is only a minor inconvenience and you can still enjoy the printer
    Hope this helps, have a great day!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Officejet Pro 8600 Plus

    Hello.
    I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
    All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
    I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
    I have uninstalled all HP prog's.
    Stopped all start up prog's except the Microsoft ones.
    Turned off McAfee
    Gone to HP and re installed the software and drivers.
    These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
    Accepted HP licence terms and ran printer installation programme.
    Got instalation complete message.
    But it is not installing!  Where is it downloading the programme and driver to?
    Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
    If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
    If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
    I am at whits end with this now. Absolutly hate the McAfee.
    Please help.  Nick
    PS.
    I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
    Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
    When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later.  :-(

    Hey there @Nick-S!
    Thank you for posting on the HP Forums!
    I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee.  I would be happy to provide some suggestions that may help resolve the issue! 
    I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network.   To restore the network defaults press the Wi-Fi icon on the printer and go into settings.  Under settings should be an option to restore the network defaults.  Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds.  When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
    I understand you have re-installed the software but the printer is still not recognised.  I recommend uninstalling the HP software one more time.  After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
    To uninstall HP software click here: Uninstalling HP Software
    To perform a disk cleanup click here: Performing a Disk Cleanup
    To download the HP software click here: HP Officejet 8600 Plus Software and Driver
    Please post back and let me know how that goes!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Configuring "Scan To E-mail" on HP Officejet Pro 8600 Plus N911g

    This is the same issue reported by several other users in this forum to which no solution has been provided.
    I have been unsuccessful in setting up the scan to e-mail option for a HP Officejet Pro 8600 Plus N911g purchased on August 12th 2012 and using the firmware CLP1CN1150CR.
    I am trying to do this through the Embedded Web Server interface to the printer from an iMac running Mac OS X 10.6.8 and HP Utility 5.8.0.  More specifically the page under "Scan -> Scan to E-mail -> Outgoing E-mail Profiles".
    I have tried 2 different SMTP outgoing servers, each of which works well to send e-mail from the computer: Apple iCloud e-mail service (formerly known as Mobile Me, formerly known as .Mac) and AT&T Net e-mail service.  I verified that the server name, port number and authentication login/password values were all correct.
    When scan to e-mail is used from the printer, I get an error message:  Cannot connect to server.  Check server name and address.
    When tested from the computer during the setup of an outgoing e-mail profile, I get an error message:  The device could not send the test e-mail message. (EmailAccounts-timeout).
    When I try to configure the page under "Settings -> E-mail Alerts -> E-mail Server" and use exactly the same values as the ones in the outgoing e-mail profile above, the Save and Test option fails with an error message:  The device could not send the test e-mail message.
    Interestingly enough, I am able to use the computer's e-mail client with the option Scan To Computer -> E-mail as PDF or E-mail as JPEG.  With this option, the file is scanned and added as an attachment to a mail message from the Mail client under Mac OS X.  When I press the Send button, the e-mail is sent successfully through the same SMTP server.
    All the error messages seem to indicate that the printer's e-mail client software is unable to establish a connection to the SMTP server.  However, it is not clear what configuration parameter is the one that could be causing the problem.
    This question was solved.
    View Solution.

    After further research, I noticed that there are other possible default Simple Mail Transfer Protocol (SMTP) port values:
    Port 25 is the standard SMTP port number.
    Port 465 is the port number for SMTP over SSL, Secure SMTP (SSMTP).
    Port 587 is the dedicated port number for a Mail Submission Agent (MSA) that uses a variant of the SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the mail submission service.
    I had been using port  number 25 as this is the standard one.  However, all tests were failing.  Hence, I decided to try the tests with ports numbers 465 and 587.
    Port number 465 failed with the same errors listed above.  However, the tests passed with port number 587.  After saving the successful configuration with port number 587, I tried the scan to e-mail option from the printer and it worked.
    A mail submission agent (MSA) is a computer program or software agent that receives electronic mail messages from a mail user agent (MUA) and cooperates with a mail transfer agent (MTA) for delivery of the mail.
    Historically in Internet mail, both MTA and MSA functions use port number 25.  However, many Internet Service Providers (ISPs)  and enterprise or institutional networks restrict the ability to connect to remote MTAs on port 25.
    With a dedicated port 587, it is always possible for users to connect to their domain to submit new mail.  Availability of a MSA on port 587 enables nomadic users to continue to send mail via their preferred submission servers even from within others' networks.  Using a specific submission server is a requirement when sender policies or signing practices are enforced.
    I know that many users may find the technical details boring or confusing, but I just wanted to include some background to those who actually care about this level of detail.  I also wanted to provide a possible solution to other users who are experiencing the same problem.
    So, in a nutshell, if the Scan To E-mail option is not working for you using port number 25, then try one of the other SMTP port numbers listed above.  If none of them work, check your mail provider for other possible outgoing server port numbers.

  • HP Officejet Pro 8600 Plus will not copy even after hard reset

    HP Officejet Pro 8600 Plus on Windows 8 OS 
    Will print from computer; will scan documents & save to computer; will NOT copy document on the unit.
    Shut down printer; unplugged from wall and back of unit; held on/off button for 60 seconds; plugged back in; started unit.
    Placed document on glass; hit copy; hit black; Unit pulls sheet of paper; unit scans document (squeaks while scanning); after period of time, it spits out paper & reads "copy cancelled", but does not clear or return to home screen.
    HELP!!
    This question was solved.
    View Solution.

    Hello,
    Please check your private message inbox for the reset I'm going to send you.

  • Macbook Pro running Maverick doesn't recognize Officejet Pro 8600 Plus as a scanner

    I am a new user to the Macbook, transitioning from Windows. I started with a preexisting Offciejet Pro 8500 but couldn't get it to work and discovered there were no Maverick drivers. I then bought and  installed the Officejet Pro 8600 Plus wirelessly. I downloaded the HP software package for Mac. I can print. I can scan from the printer to the computer. I can use the HP Scan utility (although the HP apps folder also contains the 8500 apps and I'm not sure which is which). However, under System Preferences Printers and Scanners it only lists the 8600 as a printer and faxer; it does not appear under Scanner. And I cannot access it using PDF Converter for Mac, either.  And it refuses to scan an entire legal page, stopping at the letter page limits, whether I use the document feeder or just place it on the glass.
    ( I also cannot figure out how to set up Network scanning - it asks for a folder address and I am not familiar with iOS nomenclature.)

    Hi lahrm
    I understand  you are having issues scanning on the Maverick.
    I will be happy to assist you with this.
    I have included a document for how to scan on the Maverick.
    I have provided a document for connection issues.
    This document provides directions for scanning to a network folder.
    If you need more assistance just let me know.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • OSX 10.8.5 CS5.5 & HP Officejet Pro 8600 Plus

    I bought the HP Officejet Pro 8600 plus believeing it is MAC OSX compatable however upon trying to scan into Adobe CS5.5 suite of applications I was not able to scan into any of the Adobe CS programs. I can scan from the scanner into a PDF that the HP printer makes and place it in a folder on my computer but I cannot Scan directly into Adobe Acrobat X or any of the CS5.5 programs.
    After a few hrs of searching I found on the user manual on page 50 the following
    "The HP Scanning Software does not support TWAIN and WIA scanning on
    computers running Mac OS X."
    I need to know if this issue has been resolved and if so what is the solution or workaround to scan directly into Adobe Acrobat, Photoshop, Illustrator, Indesign or any of the other Adobe CS5.5 master suite collection.
    From what I have read it seems that there are two issues here
    1 most programs are moving away from twain and WIA in favor of something else forget what it is and HP moved on but did not consider backward compatability important so they didn't include what is needed.
    2. Adobe could use a patch for this other format
    If there is no current solution I will return the MFP (multi-function printer) and look for a replacement. I would appreciate any reccomendations from the community for an MFP that works pain free with Adobe CS5.5 and Mac OSX.
    Looking for high quality scan with document feeder and flatbed, photo print capability does not need to fax.
    Thank you your assistance.

    facman
    I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
    Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
    Uninstalling the Printer Software
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
    HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
    http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
    Please feel free to re-post if you have any further questions or concerns we are here to help.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • HP Officejet Pro 8600 Plus not able to use full features

    HP Officejet Pro 8600 Plus (Model No. N911h)
    Serial No.[Personal Information Removed]
    Windows 7 Professional Service Pack 1
    The printer is being used on the desktop as a network printer.  Windows Firewall is turned off.  Office uses Trend Micro Antivirus.  Able to use full features like digital fax, print, scanning only when Trend Micro Office Scan is offloaded.  Printer was taking dynamic port so created Standard/TCP-IP port created.  Even this did not solve the problem.  Trend Micro administrators say the port is open.  Not sure if anything particularly needs to be allowed by Trend Micro.  Spoke with HP support system over phone.  They are also not sure what is to be done rectify the problem.

    Hello,
    I see that you're having an issue unblocking ports for the printer. 
    Here is a list of the ports that needs to be unblocked. Hopefully this will help. 
    Incoming ports (UDP) are destination ports on the computer while outgoing ports (TCP) are destination ports on the
    HP device.
    • Incoming (UDP) ports: 137, 138, 161, 427
    • Outgoing (TCP) ports: 137, 139, 427, 9100,
    9220, 9500
    The ports are used for the following functions:
    Printing
    • UDP ports: 427, 137, 161
    • TCP port: 9100
    Photo card upload
    • UDP ports: 137, 138, 427
    • TCP port: 139
    Scanning
    • UDP port: 427
    • TCP ports: 9220, 9500
    HP device status
    UDP port: 161
    Faxing
    • UDP port: 427
    • TCP port: 9220
    HP device installation
    UDP port: 427"

  • PDF from Google Apps gmail/gdri​ve by Cloudprint​er failed on HP Officejet Pro 8600 Plus e-All-in-O​ne

    Dear forum contributors,
    1. HP Officejet Pro 8600 Plus e-All-in-One
    2. Linux OpenSuSE 12.2 64-bit
    3. Failed , after the failed message is a very long URL to my gmail attachment.
    4. This issue occured from the beginning, I have this printer only for one week.
    When I print different kinds of PDF's from Google Apps (gmail and gdrive) by Google Cloudprinter I got a failed message at the HP eprinter Recent Print Jobs list.
    Other prints from Google Cloudprinter, for example a webpage or a Google Docs document (not PDF) is working fine.
    Also sending the same PDF's directly to my @hpeprinter.com e-mail address is working fine.
    Is this a problem by Google Cloudprinter or HP e-print? How to solve the problem?
    Thanks for helping,
    Jurjen

    After much research, I was unable to obtain a direct answer for two reasons: HP doesn't support Linux or Cloud Print beyond initial setup.  I was not very satisfied with this answer as I knew you would not really be either so I found some links and this may be the last I can provide any assistance here due to the two reasons above.  These links cover everything and should provide for you additional links to all of your questions I believe.  
    --Serving a Printer to Google Cloud Print from Linux--
    --Google Cloud Print on Linux--
    --Installing Google Cloud Print on a Linux Server--
    Otherwise, if ePrint is not working within the apps using a Windows-based computer I am more than happy to assist you.  You may continue to get support here from other community members regarding Linux but I may not be of much assistance.  I can say the first place to check is www.eprintcenter.com and see what the error messages say there under the print history, cancel any pending print jobs and try again.  Keep me posted on any additional information you may want to add regarding a Windows PC, otherwise I should direct you over to some great support provided by Google Cloud. Linux is suppose to work with these functions so I will leave you with this final excerpt from a Cloud Print Help site:
    "Why is my document not printing?
    1. Make sure your Google Cloud Print connector is running on a computer with Mac, Windows, or Linux.
    2. If you're using Windows XP, make sure you also have the Windows XP Service Pack 3 (SP3) installed.
    3. Confirm that the computer connected to your printer is powered on and that you are logged in."
    This printer should support this feature so to make sure, you can log into www.eprintcenter.com and select ePrint Settings under the customized email address on this page and ensure you have Print Services ON.  I wish I could be of more assistance however.  I strongly recommend contacting the manufacturer of the apps you are having the problem with as these functions work when you use them like ePrint was intended (via email and mobile devices).  Good Luck!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

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