Officejet Pro 8600 Plus - won't print wirelessly

Installed a new 8600 Plus printer.  Installed it onto my network.  My laptop sees the printer and the scanning function will fire off and talk back and forth with my laptop.  When I try to print, though, the printing fails with "Unable to Communicate with Printer" error.  Any ideas on how to solve this?
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I have already tried the HP Scan & Print diagnostic. All tests pased, however I still cannot print wirelessly.

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  • HP Officejet Pro 8600 Premium won't print wirelessly

    Ok, I have been having this problem for about a month now and cannot seem to fix it. 
    I have an Officejet 8600 Pro Premium that I recently bought for my business to replace my old 6500. I love the printer so far but there is one problem that is extremely aggravating. Currently I have three computers connected to the printer, two running XP and one running windows 7. The ones running XP have no issues what so ever, but every few days the one running windows 7 just stops printing. In control panel I can still see the printer but the documents just sit in the print que. Same for when I try to print a test page through HPs software. The only way to get it to print again is to unistall the drivers and reinstall. Then it will print for a few days and then stop again. I don't know why this is happening only to the machine running windows 7 and not XP. 
    Also, whenever I try to setup e-print from the printer I get an error message saying "Unalbe to Connect: The printer could not connect to the server." I am not running a proxy or anything like that, and I'm not sure if these two problems are related.
    Any help would be much appreciated. Thanks. 
    Edit: Also I have ink alerts set only for when I print and scan to computer is disabled. 

    I have the same problem.  I have the officejet pro 8600 plus connected to a wireless toshiba laptop running Windows 7 64 without any issue ever. It is perfect.  I bought another officejet pro 6600 premium and connected it wirelessly to a HP Elite desktop at my other house.  It works great for a few days then the computer can't find the printer.  The printer shows the computer on the screen and has a blue wireless signal lit up. The only way to fix this is to reinstall the software which works great for a few days and then the same problem occurs.  This has happened several times since I purchased it 2 months ago.  I am a realtor and this is a huge inconvenience when I need to print things out for my appointments but have to re install the programs to do so.
    Any suggestions please?

  • Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

    Mac OS 10.9
    Wireless
    My printer was working fine until today.  Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility.  I went there and it was unchecked.  Seems I had this problem every time I did a new scan job in the past.  It wouldn't retain than check.  So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer.  I did that and also restarted the router but it didn't help.
    Then I tried printing from Word, which has always worked but it didn't this time.  The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
    So I deleted and reinstalled the printer.  No help.  I downloaded and installed HP software and firmware updates.  No help.  I went through wireless setup.  No help
    BTW, all along I got good "Wireless Network Test" results.  I says it's connected but nothing happens when I try any functions of the printer.
    If I can find a USB cable I will try to see if wired works.
    Any suggestions would be appreciated. 

    Hey @neoflyer,
    I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
    Step 1: Gather the IP and Open the EWS:
    1. On the screen of your printer select the wireless button:
    2. Under the Wireless information you should see your IP address
    3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
    4. After you enter your IP address in the website bar go to that website
    5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
    If the website fails to open please powercycle your network again:
    How to Properly Powercycle a Network:
    First, unplug the power cable to your Router
    Once your Router is unplugged, turn off your printer
    Next, shut down your computer
    After 30 seconds to 1 minutes, plug your Router back in
    Next, turn on your printer
    Turn on the computer
    After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
    If the website for the printer opens successfully please follow the steps below:
    Step 1: Uninstall Drivers and Software:
    From the computer desktop, double-click the Macintosh HD, and then click Applications.
    Click the Hewlett-Packard folder.
    Double-click the HP Uninstaller, and then click Continue.
    Select the product to uninstall, and then click Uninstall.
    When prompted, type the Administrator name and Password, and then click OK.
    From the Macintosh HD menu, click Users.
    Click the correct user name.
    Click Library.
    Click Preferences.
    Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
    Close out of Preferences.
    Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
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    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Reinstall your Software and Drivers:
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    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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  • HP Officejet Pro 8600 Plus no longer printing wirelessly

    My HP Officejet Pro 8600 Plus has printed wireless for both my MacBook Pro and iPad for over a year.  As of this morning, it no longer will.  The Wireless Network Test Results notice says "your hp printer is unable to connect to your wireless router.  MAC address filtering may be enabled on your wireless router which can prevent your HP printer from connecting to your wireless network during setup.  Solution:  if MAC address filtering is enabled and you would like to keep it enabled, you must add the MAC address of your printer (available in this Test Report) to the list of permitted devices for your wireless router before continuing"
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    Thanks so much!

    Well searching the web I find the support page for your printer here.
    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&d​lc=en&lc=en&product=4323648
    Getting started, drivers, manuals are all here the get it connected. 
    Let’s try here.  Wireless Printing Help
    http://www.hp.com/global/us/en/wireless/index.html​?jumpid=ex_r11400_go_wirelessprinting
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    If my post resolved your problem, please mark it as an Accepted Solution ...
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  • HP Officejet Pro 8600. Won't print web pages

    I have the same proplem with IE 11.0.9600 and officejet pro 8600 plus
    Trying to print a mapquest map I found that it  works with google chrome however!

    Hello dhronek,
    Welcome to the HP Forums.
    I see that you are having an issue when attempting to print from Internet Explorer.
    So I can better assist you, please respond with which Operating System you are running:
    Which Windows Operating System am I running?
    You can try to run the HP Print and Scan Doctor.  IF the Doctor finds an issue, it will troubleshoot it for you.  If the Doctor comes back with no issues, this could be an issue with the version of Internet Explorer you are using and this is why it works with Chrome.
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    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Officejet Pro 8600 Plus will not print from my MacAir

    I have used my MacAir to print on my HP Officejet Pro 8600 Plus for about 5 months without any problems.  All of a sudden my printer will not print.  The wireless icon says it's connected to the network.  But when I click print it says "looking for air printer" and then "printer not connected".  I've repeated the Wizard Set Up for the wireless connection.  I've turned the printer and computer on and off.  I've even tried printing from my iPhone but it will not find the printer anymore.  Please help!

    Hello @ladybonds ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    You are saying that you have been printing fine from your computer for 5 months and now your printer says it is connected to the network and your computer says that it isn't.
    Have you recently upgraded to Yosemite the new Apple OS? If not what OS X are you using?
    Are you sure that the printer and your devices are on the same network?
    Does the router give your printer an I.P address?
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    I worked for HP.

  • Hp officejet pro 8600 plus - connected to the wireless but AirPrint not working

    i have an hp officejet pro 8600 plus.  had it for 6 months or so.  intial setup went fine...connected to the wireless network with no problems...airprint worked instantly from all of my apple devices.  recently, in the last 3 weeks, airprint has stopped working. when i turn the printer off and turn it back on, airprint will work for about 5 minutes.  but then it stops working.  it is like the printer is losing wireless connectivity, but the wirless diagnostics show it to be connected fine.
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    Hi henryje,
    Sorry to hear you are experiencing these issues. I would be glad to help.
    Try changing the channel on the AirPort Extreme router to channel 11 or any channel that seem less congested.
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    Printers also do not support the 5GHz band, so if your network uses 5GHz only, you can disable this in the AirPort Extreme router config page.
    Say Thanks by clicking the Thumbs Up in the post that helped you.

  • Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

    Hi All,
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    Not a reply but another plea for help.
    There seem to be so many people with wireless problems that a) it seems silly to start a new thread and b) which one to enter my own plea.
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    Hrumph
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  • Officejet pro 8600 plus won't shut off

    About a week ago my HP Officejet Pro 8600 Plus stopped responding to the power button.  Now the only way I can shut off the machine is by unplugging it.  The power button in front of the machine wont work anymore. Please help!

    Hi everyone,
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  • HP Officejet Pro 8600 Plus will not print the attached file in the e-mail

    Dear support team,
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    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Have officejet pro 8600 plus and it prints photos to dark on regular or advanced photo paper?

    have a officejet pro 8600 plus printer and whenever i print a photo out , either on regular or advanced photo paper it always comes out darker then the actual photo.

    Belive it or not this is acctually normal.  Most photos will print a little darker than they appear on screen.  This is due to the way the picture is coded and the brightness level on your monitor.  You could try following the steps in this document to imporve the quality, but I'm pretty everything is doing what it should.  If the colors are completely distorted, let me know and I'll see what I can find.
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  • Mac os 10.6.8 & hp officejet pro 8500a plus (910g) stopped printing wirelessly​.

    hp officejet pro 8500a plus (910g) prints from mac os 10.6.8 with a usb, but stopped printing wirelessly
    HP Network Configuration Page states Network Status: ready and Active Connection Type: Wireless
    Wireless Network Test Report - looks A-O.K.
    Turned off modem, printer and laptop & restarted modem, printer, laptop computer
    Seems that the computer can't "find" the printer, maybe.
    Any suggestions would be appreciated!

    If you open System Preferences --> Print & Fax and click the "+" symbol at the bottom of the printer list on the side, you should get an "Add Printer" dialog window to pop open.  Is your printer visible in that window?
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    dot11
    I am an HP Employee
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  • My HP OfficeJet Pro 8500a Plus won't print. Paused queue cannot resume. 'Doctor' fails to solve.

    As a Windows 7 Admin user I can print to the HP OfficeJet Pro 8500a Plus but other users cannot. Their prints go into the 'Print Queue' and neither Resume or Restart will work. Resume merely deletes it from the queue and Restart does nothing.
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    It sounds like it could be a permissions user since the admin account has no issue printing to it.
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  • HP Officejet pro 8500 A910 won't print wirelessly

    "An error has occurred. (devInfoPage-503)".
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    My Office jet has printed fine wirelessly for 6 months but started to not recognise the computer.  re starting worked for while but now it will not recognise the computer at all.  The computer says  Scanner communication cannot be established and the printer says it sees the computer.
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  • HP Officejet Pro 8600 - Now won't print in Black Ink Only!

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    I know it won't print without a cartrige. I was trying to explain that this "problem" is one that needs to be prepared for in advance by not having empty cartriges installed. I am not trying to find a way around the way the printer is made to function. My printer came with the color cartriges that I plan on having for a long time because I rarely need to print anything in color. The link Jason posted clearly states that this printer, being a IIC, needs all cartriges installed in order for it to print. Here is the section:  For example, a driver color setting (by selecting "print in grayscale with the black cartridge only" in printing preferences) specifies printing using only black ink. In addition, many IPH printers can operate in "reserve mode," which allows the user to continue to print with just the black cartridge when the color cartridge is removed or not installed. In HP IIC systems, all supplies are required to be installed in the printer for the printer to function. (empahsis mine) Why it needs all supplies installed to function? I don't know and don't care. Why does it not print with empty color cartriges installed (the first question of the person that started this thread)? I don't know and it doesn't really matter. Have one set of color cartriges on reserve in case one of the ones you have runs out of ink. Don't want to hassle with this "problem"? Own another printer that is not an IIC inkjet printer.

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