Officejet Pro 8600 Premium won't print cardstock - error message of "out of paper" appears

My printer won't print cardstock, the error message says "out of Paper".  I have tried 3 different types of cardstock and it won't accept any of them.  It will print on plain paper.  Is this machine defective?  HELP...URGENT
I must be able to print cardstock.  The computer was just set up today...it is brand new and purchased directly from HP.

After trying a lot of different things, for some God-only-knows reason, this is the trick that worked for me. This is really more of a hack than a true fix, but I'm not picky when it's 2 AM and I don't have any other options:
(1) In the paper tray, alternate one sheet of the cardstock paper with one sheet regular plain paper. Make sure the tray is full, but not over-full. (This HP help article says not to do that but... whatever.) 
(2) In the Print dialogue box (however you can get to it) select the "Plain Paper" preset (not "thick paper" or "cardstock"). I had it on "Best" as you can see it the screen shot, but I don't think this is important.
(3) I only had a single-page document, which I needed to print 30 copies of, so I inserted a blank page as a second page in the document file (a pdf).
(4) I then made sure "Collate" was selected in my print settings.
If you have a multi-page document, maybe you will need to insert a blank page every other page... which sounds like a pain, and I feel for you.
Note: You'll need to monitor the printing closely - if ever the printer pulls two pages through instead of one, you'll need to pull the paper tray out and add a piece of paper so it's alternating correctly. 
With this, I was able to print multiple copies without ever stopping. After a full day of fighting with the printer (which may or may not have included sacrifices of limbs under a full moon to the printer gods... just kidding) this was like magic.
Hope this works for you - or other people who read this thread. This is a really frustrating situation.
PS. Before I did this, I also did a full reset of the printer, which included:
1. Turning off the printer and unplugging it for a full minute
2. Printing 100 blank pages
I have no idea if this helps, but if this hack isn't working for you, this "reset" is worth a try.

Similar Messages

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    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

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    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
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