Officejet pro 8625 copy scan print time

Copy ,print and scan time is about three minutes. I have tried both usb and wireless conections, as well as reinstalling software and cycling router and network connections. This is an out of box machine 3 days old. The first day was fine day 2 is when the problems started. Any solutions would be helpful. HP print and scan doctor cant pick up on it. It sounds like it is working the whole time then it prints.

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some slow printing and copying on your Officejet 8625 printer. I can help with that. To start make sure the printer is plugged directly into a wall outlet and not a surge protector. Once that is done we'll try doing a copy. If that copies right away that's great. If it does not then we'll perform a hard reset on the printer by removing the power cable from the back of the pritner while it's turned on and then we'll try to copy again. Let me know if this resolves everything. If it does then please let others know by clicking on Accept as Solution below my post. I hope this helps and I hope you have a great weekend!

Similar Messages

  • Officejet pro 8625 will not print

    Just purchased this printer. Scanning, faxing, email to printer all works fine. When I try to print any document it spools then deletes the print job as if done but doesn't print. I have uninstalled/reinstalled, run the diagnostic test and nothing is fixing it. Very frustrating and on the verge of returning the printer to Costco!

    Hello , Welcome to the HP Support Forums!
    I understand that you're not able to print from your Windows Vista computer to your HP Officejet Pro 8625 e-All-in-One Printer. I would like to assist you today with resolving this printing issue. Because you are able to scan from your computer I do not believe that the issue that you're experiencing is connectivity or software related. Rather, it does sound like a driver conflict is occuring between your Windows computer and your printer. To confirm if this is the case, can I please have you follow the steps below to install an alternate print driver on your HP Officejet. You will not lose any functions by utilising this alternate driver.   Step 1: Clear Temp Files: Click on your Start menu
    In the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboard
    When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
    Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
    Close the Temp folder once it is emptied
    Right click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step.  Step 2: Load Alternate Driver: Please click here to download the Officejet driverOnce the download is complete you may get a prompt to Run the download. If you see the Run prompt, please allow it to Run.An extraction should now occur. Once the extraction is complete an installation window may pop open. Please close any install windows. You do not want to run an installation.Next, click on your Start menu. In the 'search programs and files' box type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. It should include files that say OJ860At the top of this folder you will see a file path bar. It may show something like 'Computer- Local Disk C - Users - AppData - Local - Temp - 7z . . . ' Left click on the right hand side of this file path bar at the top. The file path should now highlight.Right click on the highlighted file path and select CopyClose the Temp folderClick on your Start menuSelect Devices and PrintersRight click on your HP Officejet Pro 8625 e-All-in-One
    Left click on Printer PropertiesLeft click on the Advanced tabLeft click on New DriverWhen the New Driver window opens please hit 'Next' until you see a list of Manufacturers and PrintersClick on the 'Have Disk' button on the bottom rightWhen the 'Install from Disk' window opens, simply right click on the file path bar and 'Paste' in the file path we previously copied.Click OKWhen prompted choose the HP Officejet 8600 Printer and click 'Next' until the Add Driver window closesUnder Printer Properties select Apply, but don't hit OKSelect the General tabRename your printer back to HP Officejet Pro 8625 e-All-in-One
    Hit OK Now that the alternate Officejet driver has been loaded, please test printing to confirm if the printing issue has been resolved. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

  • Officejet Pro 8625 won't print wirelessly

    Printer worked and printed wirelessly for a couple of months and then all of a sudden it stopped being able to print wirelessly.
    Everything seems correct, wireless connection, printing test paper, etc.
    But when I print a MS office word file from T430 win 8.1 laptop, the print pool  show the status 'Printing' and then gone. In the panel of Officejet 8625, there is a message 'Printing Report' flashed in very shot time. Then nothing happans.
    I tried to reinstall the printer, use HP  Printer Assist and HP Print and Scan Doctor, even check the printer status in printer's Web Serive, everyting seem Ok. In Embedded Web server, Tools->Job Magagement->Job Monitor, the job stutas shows 'Completed'
    Any ideas on how to solve this?
    This question was solved.
    View Solution.

    Hey @ziyoo,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the issue that you're experiencing when trying to wirelessly print from your Windows 8.1 computer to your HP Officejet Pro 8625 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have attempted prior to reaching out for support. At this time I do not think the wireless printing issue that you're experiencing is being caused by your printer or your network connection. Rather, I believe the wireless printing issue is being caused by your Operating System.
    Recently Microsoft has released a Hot Fix to correct network printing issues within their Windows 8 and Windows 8.1 Operating Systems. These wireless printing issues consist of 'partial printing' and 'offline' issues. The issues appear to affect multiple makes and models of wireless printers. Can I please have you click here to download the Hot Fix. Once the website opens please click the button for Hotfix Download Available. Please follow the onscreen prompts to install the Fix. Once the Fix has been installed please test printing again.  If printing still fails you may need to restart your computer to allow the Hot Fix to take affect. Once your computer comes back on please test printing again.
    Please respond to this post with the result of your troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Officejet Pro 8625 won't print.

    Recently purchase Officejet Pro 8625.  It won't print from my XP computer, USB interface.  I have connected a Vista laptop to it and it prints.
    When I send a test page to it, the print dialog box shows the print job status as "spooling", then the job disappears, but it didn't print.
    I tried downloading the 8625 basic driver from HP's site.  As I walk through the setup, when it asks me to plug in the USB cable, I can't go any further.  I don't think that the computer can see the printer.  I have another printer, and using the same USB port and cable, I can print without problems.
    Thanks for any suggestions!

    Hi,
    Try following the HP Print and Scan dovtor by selecting Fix Printing and select if that may help resolving the issue:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-135113-1&cc=us&dlc=en&lc=en...
    If that does not help resolving the issue, Click on Start > All Programs > HP > HP Officejet Pro 8620 and select Uninstall to remove the software.
    Click the Start button and then click on Run.
    Type spool into the run dialog and click on OK.
    Open the Drivers folder.
    Open the w32x86 folder.
    Next, open the 3 folder.
    Locate the HPBXPSRENDER.DLL file within this folder, right click it and Rename it into HPBXPSRENDER.OLD
    Once you are done, download and install the latest software below and check for any difference:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-124140-3&cc=us&dlc=en&lc=en...
    Please let me know if that may help,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Print Preview feature for Officejet Pro 8625

    I just got an HP Officejet Pro 8625 and set it all up.  Ready to use now.  But, not finding any way to select a 'print preview' as I could with my previous Officejet All-in-one.  Anyone know where it can be, or did HP just eliminate it?  It sure saves a lot of wasted paper and ink.

    Hello, 
    Please click HERE to see if the steps help you. 
    Also let me know if you are referring to printing using Memory card / Copy  or from an application using PC ?
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Hp officejet pro 8500a won't print or copy without turning off then on again

    HP Officejet pro 8500A, Will not print, copy or print received fax. HP icon on the Printer screen just spins, but never prints.  The print jobs show in the Que, but never print out. If I shut off the printer and turn it back on it will print, but after a short while it stops again. It has also asked for ink to be replaced.

    Hello pcmtgrl
    Which model of the Officejet 8500A series do you have? Typically you can find it inside the printer where you change the ink cartridges. Example: A910g, A910a, etc.
    Has anything changed recently since the problem started? Is the printer plugged into a wall outlet or a surge protector? Do you have the latest firmware installed? I also suggest running the HP Hardware Diagnostic Utility. Let me know if it finds anything out.
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • Officejet Pro 8625 Photo print colors not matching monitor!

    I just purchased this Officejet Pro 8625 yesterday and while I love many of it's features, I noticed that when printing photos the prints come out very dark and even a bit 'muddy" ie they not only do not match what I see on my Samsung monitor, but they are not really even close. I have used an HP officejet 7310xi for many years...and photos printed from that have been nearly always true to the original photo files/monitor appearance. 
    I have already run all the printing tests, and they all actually look fine other than Test #1 from the Print Diagnostic page...so calibrated the linefeed. The print heads are clean, etc. I spent over an hour on the phone with tech support early this morning and no resolution...so I am at a loss here as to why the color is so off. The tech told me that the ink cartridges that come with the printer might be the issue, but I don't understand why that would be the case if it's authentic HP ink. 
    I am using good glossy photo paper and have tried several settings, and printing from both within Photoshop Elements 11 with the RGB color settings, and from PSP 9, as well as without going through any editing program. Nothing has helped. 
    Before I give up and return this printer (because while I need it for faxing and other functions, I also need photo prints that at least come close to what my monitor shows), I'm hoping someone here might have some ideas. 
    The tech and I did download the most recent drivers/software from the HP website as the software on the included cd was actually not the most recent.
    Thank you!

    My suggestion about using the onboard USB is to rule out both the USB & WiFi ports.
    If printing from the 8625 USB port produces the same results then you may have a defective printer.
    Have you also tried printing a sample image that is not yours? (using the O/S image program)
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • OfficeJet Pro 8620 Can't print black only on other media types

    Why won't the OfficeJet Pro 8625 driver allow me to print using black only on non-plain media types?
    I purchased an OfficeJet Pro 8625 for general home printing and to print shipping labels for my business.  I purchased a second tray so I can keep both plain paper and shipping labels in the printer all the time.
    To select the labels, I had to pick a media type for the labels tray.  I can't choose labels, so I chose Cardstock.  But when I select Cardstock as the type in the driver when printing, it will not allow me to select black ink only.  I want to print black only because the shipping labels come out a little bit fuzzy, with color fringes when printed in color.
    I'm not worried about ink usage.  I'm an Instant Ink subscriber.  I need the labels to be crisp, and printed full color they aren't crisp.
    What's the deal here?  Why can't I select black only?

    Hello @clough42 and welcome to the HP Forums!
    I'm sorry to hear that you've had issues printing in black ink only on anything other than plain paper, but I will certainly see what I can do to help out
    I'd recommend that you download and run the HP Print and Scan Doctor. If it fails on anything please return and let me know what happened and where it failed and we will go from there.
    If it passes everything and it appears there are no issues found, I'd recommend that you call our technical team for further options
    Hope this helps!!
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • Windows 10 and the OfficeJet Pro 8625

    I updated from Windows 8.1 and now when i try to scan and send the results directly to the computer on a wired network connection, i get an error message that states "The HP Officejet Pro 8620 was not found".The printer works fine.I've reinstalled the drivers (which ominously don't mention Windows 10) and still the problem exists.Can anyone help?

     That is ominous, particularly because this is in direct conflict with the documentation that states that you should be OK. You might try a couple of things, just because the reinstallation of the drivers may not have "taken" properly. If you have not already done so, Download a copy of the Full Feature Software from the printer's Website Support page:HP Officejet Pro 8625 e-All-in-One Printer You might try removing the printer software from Programs and Features,Shut down the computer.. Restart everything, including the router. Install a fresh copy of the Full Feature Software. Help, Instructions, Tips:Install Full Feature Software – Printer   If it remains a steaming Pile of Rubble, you might contact HP Technical Support: If you are in the USA / Canada, fill in the Web form and leave contact information:Contact HP – USA - Assistance HP Tech support/ Customer Service – Some English Speaking CountriesIncluding UK and Europe  When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

  • Hp Officejet Pro 8600 Premium suddenly printed very slowly from PC

    Hi, and thanks for any insights.
    I have a client with an Officejet Pro 8600 Premium, and printing to this printer over USB has suddenly become very slow.  The dedicated PC is XP with 2 GB of ram and only using 40 GB on a 200 GB drive.  The printer has two trays, with tray1 dedicated to checks, and tray 2 for anything directed to plain paper.  The printer is not connected to a network, but dedicatd to this PC.  The PC is current with updates.
    Checks print at the normal speed, and copying prints at reasonable speed, but whejn printed from the PC anything directed to tray 2 prints at a snail's pace .  This is new behavior.
    I have printed status pages and performed print head and allignment processes.  Still, this behavior persists.
    I looked i the event log and saw nothing that suggested an evident system issue.  Windows update only shows Security Essentials updates for the duration during which the slowness started.
    The PC is not acting strangly in any other way.
    Any suggestion would be helpful.

    Hi,
    The information is very general, this applies for many HP printers:
    Solution 1: Use a lower print quality setting
    Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed.
    Cause: The print quality was set to a high setting. If this did not solve the issue, try the next solution.
    Solution 2: Check the ink levels
    Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
    CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge.
    For more information, see: Check the estimated ink levels
    Cause: The ink cartridges might have insufficient ink. Printing with depleted cartridges slows the printer. If this did not solve the issue, try the next solution.
    Solution 3: Contact HP support
    Solution: Contact HP support for service. Go to: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems.
    If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
    Cause: There was a problem with the printer.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode

    HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode. The sender receives an error "no answer".
    When I call the fax number, if I touch the screen it will wake up immediately to receive the fax.
    Printing from the computer while in sleep mode works fine.
    Please advise.  Im missing important faxes and can only set sleep mode to a maximum of 15 mins, so I have an alarm set to touch my machine every 15 mins. sigh...
    Thank you,

    Hi Willia,
    Welcome to the HP Support Forums! I see when your HP Officejet Pro 8625 enters sleep mode, you are unable to receive any incoming faxes. The senders will receive a 'no answer' error. I understand your printer will wake up from sleep mode if you send a print job.
    First let's go ahead and make sure the OJ 8625 is plugged directly into a wall outlet, using a power bar or surge protector can cause the printer to lose basic functionality over time. To get a better understanding take a look here: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
    Now, I would like you to update your printers Firmware, click on the link below and follow the on screen instructions:
    HP Officejet Pro 8620/8625 Firmware Update
    Are you now able to receive incoming faxes when the OJ 8625 is in sleep mode? If not, I would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    I hope this helps!
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet Pro 8600 will not print multiple copies

    When I first set up my HP Officejet Pro 8600 I could print multiple copies.  Not sure when, how, or why but I can no longer print more than one copy of any document at a time regardless if it is one page or 100 pages.   I tried to update the drivers but the update failed as it said it could not uninstall the printer. When I did the error reporting it said there was no solution.
    My OS is Window XP Home
    The printer is connected via network.
    I print mainly from MS Word 2010 and Adobe PDF files and I have the same issue from either program.
    This question was solved.
    View Solution.

    Since the drivers and software refuses to update automatically, force it to. Uninstall all of the printer software and install it back using a fresh download. That will ensure that you have the latest driver and software for the printer installed and eliminate the need for updates for a while. I'll link them below. If that doesn't fix the problem with multiple documents not printing, try using an alternate driver for the printer. I'll link those instructions below. Let me know what happens.
    HP Officejet Pro Full Feature Software and Driver
    How to Assign Alternate Print Drivers in Different Versions of Windows
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • My HP Officejet Pro 8600 can't print from my MacBook Air

    Hi,
    My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
    This question was solved.
    View Solution.

    Hello boojoo1tw,
    Welcome to the HP Forums!
    I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
    If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
    Please post your results, as I will be looking forward to hearing from you.
    I worked on behalf of HP.

  • How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

    how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

    Hi RiverBirch,
    What brand and model is your router?
    First, connect your printer to your router.
    1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
    Secondly, connect your iPad to the same router.
    1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
    2. Connect your iPad to the same network as the printer. Settings>Network.
    3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
    Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
    Please click the blue Kudos star in the post that helped you.

  • How to set up HP OfficeJet Pro 8620 to scan with Mac OS 10.10

    How do I set up my HP OfficeJet Pro 8620 to scan using Mac OS 10.10. Installed all the software that comes with the printer.

    try downloading the hp printer driver 3.0 from Apple.com. restart your computer then try again,

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