Officejet Pro L7590 - Printer intermittently skips printing complete lines of black ink.

My Officejet Pro keeps intermittently skipping lines of black ink when I copy or print a document. There appears to be no pattern as to where on a page the line skips printing. When I initially replaced my B/Y printhead, the problem appeared to have stopped and the pages appeared to be printing OK. But after a day or so, when I would print or copy another document, the problem reappears. I have also replaced the black ink cartridge (twice), the problem still exists.
I love this printer because, when it's working, it prints and copies documents with excellent speed and clarity. I don't want to spend another $200+ dollars for a replacement HP printer or an inordinate amount for repair of the existing printer. Any suggestions??
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THANKS VERY MUCH. Your suggestion seems to be working.
I was hesitant about replying too soon because I wanted to be sure the problem has been corrected this time.
Initially, I replaced the black ink cartridge (for a second time), but this didn't correct the problem. Next, I replaced the black (B/Y) printhead (for the second time). Now the printer is working just fine.
May be the first replacement printhead was defective, since the second replacement printhead seems to have solved the problem. Fortunately, I was able to get a refund (replacement) for the first printhead.
Thanks again for your help.

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HP OfficeJet Pro L7590 suddenly won't print yellow ink.

My OfficeJet Pro L7590 suddenly won't print yellow ink. The cartridge isn't empty. It still prints everything else. Things that require yellow ink come out a different color (ie: green comes out blue). I've cleaned the printheads several times from the "tools" menu and the report says the printheads are in "good" condition. I've also tried soaking the printheads in hot water for 5 min like was mentioned on here. Still nothing. Any suggestions?

Hi - you've worked through all the steps in the support document here? http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&tmp_task=solveCategory&lc=en&dlc=en&cc...
If you have, and still see bad red and green blocks on the PQ Diagnostic page (as described in the document), you may have to replace the black/yellow printhead (even if the printhead health is reported as 'good'). You can check your warranty on that printhead here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c00206040
I work on HP's behalf.

Helvetica Font Available for HP Officejet Pro L7590 All-in-One Printer

I have a client that needs to use Helvetica for the HP Officejet Pro L7590 All-in-One Printer, but we are not seeing this as an option.
I assume the driver doesn't provide this font? What other options exist for using the Helvetica font with this printer?
Thanks,
Jeremy

Hi,
It should be included in Full Feature software on the following link:
http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-L7000-All-in-One-Printer-series/360...
Regards.
BH
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OfficeJet Pro L7590 and two-sided printing

Anyone been able to implement 2 sided printing with this printer. Seems like HP driver is broken, even though print setup allows one to check two-sided printing.

This may help in regards to this two sided issue. I did have some orientation problems on landscape mode but was able to print two sided. After hours of working between HP and Apple etc. I in theory figured out something that proved to work. HP's web driver page warns of not trying to use 10.5 drivers and programs on Snow Leopard. My theory was that in the upgrade process to 10.6 could there be some problems in the process of changing out the drivers and programs, (some programs are even said not to work at all by HP in S.L.). So I did a complete uninstall of all HP printer programs, software and drivers and then reinstalled the printer fresh in Snow Leopard. Wonder of wonders now the two sided printing works properly and the needed adjustments are all back. In a few different places but they are there and they do work. So maybe the problem exists in the upgrade process? I did not have the problems at all in 10.5 but after the upgrade everything changed. Now that it is more like a fresh install in SL all seem to work. The only thing I have not done yet is use the scanner process which HP admits is very different but they do give instructions about it on the driver download page. Hope this helps someone else.

HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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HP Officejet Pro L7590 networking problem

Hi!
I have the following problem:
I have an Officejet Pro L7590 All-in-one printer. It is connected to my wlan router (ASUS WL-500G Premium) through its ethernet port.
I have two desktop PCs, i've installed, and using this printer on them without problems. One of them runs on Vista, the other on Windows 7.
But i can't get it work with my notebook. It connects to the router through wlan (Intel WLAN 3945ABG adapter), runs on Windows 7. When i try to add the printer, the installer detects the printer on the network, but during the installation of the device, i get an error, that the device cannot be set up.
I have tried:
-Other (older and newer) versions of printer software.
-Updated printer's firmware, doesn't work either with the original, or the newest version, the problem is the same.
-tried with all firewall settings, it doesn't work even with fully disabled firewall (I'm using Eset 4.0, even tried to remove it)
Does anybody have some idea for this? Please help!

The following are the details about network printer problems in Windows 7:
    “Access is denied” Error
     Not getting Add Printer Wizard
     Choose compatible drivers
“Access is denied” Error
If the “Access is denied” error is showing up on the computer, just go through the steps to fix the error. First, open the Printer Wizard through the Control Panel. Select the ‘Add printer Wizard’, then click ‘Add a local printer’ and then click ‘Create a new port’. Make sure that local port is there in the list and then click ‘Next’. In the Port name dialog box, type computer name and printer name and then click ‘Ok’. Complete the wizard steps to finish the process.
Not getting Add Printer Wizard
In some cases, the Add Printer Wizard may not be available to you. At that time, just open the Printer Wizard through the Control Panel. After that choose the ‘Network Printer’ page and go through the ‘TCP/IP’ page and complete the additional steps in the wizard.
Choose compatible drivers
You need to choose compatible driver in Windows 7. First, you have to click the ‘Start’ button and select and ‘All Programs’. Then, go to ‘Accessories’ and select ‘System Tools’ and then click ‘System Information’. Then, you have to select the ‘System Summary’ and then review the OS Name and System type to find out which version of operating system you are running. Then, accordingly choose the network printer driver for your computer.
Set peace of mind as your highest goal,and organize your life around it.

OfficeJet Pro L7590 - wireless printer issue

Hi,
I have a 2008 OfficeJet Pro L7590 printer. I'm just now trying to get my printer to print wirelessly and I'm having multiple issues. I lost the disk for installation, but downloaded the installation via hp.com/support
After installing it, I tried to connect it wireslessly. On the final step, it says "
Unable to communicate with your printer. Not all diagnostic tests could be performed. Check cable connections and then retry."
I've checked all my cords and everything and they are plugged in correctly! BUT here's the thing. When I go to my start menu, and click control pannel → network and then click on a tab, such as "Network and Sharing Center, Connect to a Netowk, or set up a connection or nework. The window absolutely freezes and I'm not able to click on it at all. Also, I don't see a wireless conection icon on the bottom bar, right corner. (not sure what that's called) All i see are two computer screens and a red X ontop of them (icon)
I really need to connect my printer wirelessly, so I can use my phone, ipads and ipod touches! Please help. I've spent so many hours trying to figure this out!
HP doesn't offer me anymore help because it's out of warrenty

Hello iAliciaa.
I understand you are trying to installing your Officejet L7590 and you are receiving a message indicating "unable to communicate
with your printer". Are you connecting this printer Ethernet or wireless?
Please follow this entire HP document if you are connecting your printer using an Ethernet connection: Printer Is Not Found During Installation.
I understand completely what you are talking about, but could you verify what type of Operating System you have?
Click on this website to find out: Windows.
Look forward to hear from you.
Ashley
I worked on behalf of HP.

HP Officejet Pro L7590 and Mac Yosemite 10.10 printing software

I just upgraded my Mac to a mew 2014 MacBook Pro with Retina and Yosemite 10.10.1.
I want to install my old HP Officejet Pro L7590. I have the printer connected by network cable to my Comcast network hub. There is a stable connection on both ends (lights are on). What software do I download to install the printer? Is it not available for Yosemite yet? Where is it located? I'm assuming its not available for Yosemite yet? I don't have the original software. Thanks.
This question was solved.
View Solution.

Hi @rustyblue,
Welcome to the HP Forums!
Currently there are no full feature software and drivers directly through HP for Mac OS X 10.10 for this particular printer model. However, after some searching I found this driver directly through Apple. HP Printer Drivers v3.0 for OS X.
If you need help with scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. Even though this post is for Mac OS X 10.9.3 and a different printer, these steps will work for your printer on 10.10 as well.
Hope this helps you get up and running, please let me know if you have any further issues!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

HP Officejet Pro L7590 won't print correctly after it sits a few days Windows Vista USB connection

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
Thanks for any help

Rocky8,
This is a little outside our area of printing, but I'll try and help you the best I can. My question for you is the printer showing up under the USB menu in Parallels. If it's not showing up then you need to determine why the USB connection isn't showing up in your Parallels USB menu. This could be a couple of issues, but the one that I think might be happening is the version of the USB port your using. Can you verify that you're not connecting the printer via a USB 3.0 port. Try plugging into one of your other USB ports to see if the printer will show up in the parallels USB menu.
BT
Working for HP and here to help!

HP Officejet Pro L7590 won't print correctly after it sits a few days

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
thanks for your input

Hello pcmtgrl
Which model of the Officejet 8500A series do you have? Typically you can find it inside the printer where you change the ink cartridges. Example: A910g, A910a, etc.
Has anything changed recently since the problem started? Is the printer plugged into a wall outlet or a surge protector? Do you have the latest firmware installed? I also suggest running the HP Hardware Diagnostic Utility. Let me know if it finds anything out.
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HP Officejet Pro L7590 Printer - HP Solution Center does not work

I am not able to get the Solution Center suite to work because the installation has an error. I am using Windows 7 Home Premium. The printer I am installing is the HP Officejet Pro L7590.
If I go to Devices and Printers and add the printer. The driver Windows 7 driver would work, it would detect the printer and the test page and everything would be fine.
However, if I install using the software provided by HP for the L7590 it would result in an error and it would not work.
The failed driver installation is only from installing the full bundle software provided by HP, if by itself through Windows 7 it would be fine.
Because of the failed installation using HP software the HP solution center does not work.
In Devices and Printers, the printer has the yellow exclamation point requiring troubleshooting, I click on troubleshoot and no device drivers were found. In addition, I could not remove the printer. Before installing the HP software, I could successfully install the printer and there would be a green checkmark, and there would be an option to remove the printer. This leads me to believe HP has a faulty software bug that is causing the error.
I am suppose to use the HP add a printer shortcut that populated on my desktop after installing the software, the first time it would show the failure to successfully install the driver, afterwards it would not even detect my printer if it is plugged in. If I remove the usb and reinsert it, the Windows would just show the failed driver. I repeat, it failed after I install the software, it works fine without. The primary reason I want the software is to use the scanning feature.

Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would reinstalling the HP Officejet Pro Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP OfficeJet Pro L7590 network printer

I just upgraded to v4.2.1 on my iPhone 4 and tried to use the new feature, AirPrint without success. My printer is linked using cat5 cable with my wired and wireless router and can be used with about 3-4 pcs within my family. I searched some articles and understand only a couple of HP printers can use this feature. How come Apple spend so much effort for a couple of printers of single company? I never imagined it becomes true. Did I misunderstand this feature? Thanks!

The Officejet Pro L7590 unfortunately will not be updated to support AirPrint. Check out my [FAQ|http://discussions.apple.com/thread.jspa?threadID=2658560&tstart=0] thread for some other options.
Just trying to help.
Andrew

HP Officejet Pro L7590 printer auto document feeder stopped working

HP Officejet Pro L7590 (Model: CB822A)
Mac OS X Yosemite 10.10
My automatic document feeder stopped working about a month or two ago. If I put a bunch of papers under the tray there is no beep/light to acknowledge that. So, I can't copy a bunch of papers at once.
Is there a recommended HP repair center/store in my area that can fix it? I'm in Bethesda, MD 20817.
Thanks
This question was solved.
View Solution.

Hi @rustyblue
Although HP does not have an authorizes repair facility that I can refer you to, I have located 2 helpful documents that would allow you to troubleshoot the issue yourself;
An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Officejet 6100, 7100, and D ...
Automatic Document Feeder (ADF) Does Not Pick Up Paper
If the issue persists, you can take the printer to a local mom and pop shop, or maybe call HP. HP could offer you a discount on a newer model.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet Pro L7590 will not print in black

I have an All in One Officejet Pro L7590. When I first got the printer 3 months ago, everything was printing perfectly. Now, out of nowhere, it will not print in black. It only prints in color. I have done all the aligning, printhead cleaning, changing cartridges, etc. I am at a loss as to what to do. Has anyone had this problem with this model? Can anyone help? Thank you.

Thank you so much for responding. After (3) HP printers all having the same difficulty and support not knowing what the problem was, (also many hours with Support) I determined it was the printheads also. The printheads don't seem to last very long and can be more costly than the printer itself if you have to keep replacing them. I changed over to a laser jet. No printheads needed. And I have not had any problems so far. Just need to replace the ink cartridges when they run out. I have the HP Color LaserJet CP1518ni.

Officejet Pro L7590 - Printer intermittently skips printing complete lines of black ink.

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