Officejet pro L7780 printer freezes after new wireless router wpa2 code is entered.

I recently changed routers and attempted to add the new WPA2 code. Using the wireless setup wizard on the printer it allowed me to get to the very end where the printer says network installed press OK to continue. Unfortunately pressing OK did nothing and all keys/buttons on the control panel do not respond. Tried removing the software, resetting the control panel by holding 6 & # during power off/on no help. Running windows 7 bit.

It could be that the printer does not support WPA2.  Try WPA.
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