Officejet v40 stops printing

recently purchased a new dell laptop with windows 7. connected my officejet v40, automatically updated the drivers but when I print it only prints about 1/4 of the page. any ideas on how to correct.? the printer works fine on other PCs that do not have windows 7

I have the same problem with my officejet v40 after installing it to a new laptop with Windows 7.
It works fine with XP.
Anyone who have an idea how to fix this? Thanks.

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HP officejet J6480 stopped printing with Airport express.

My HP Officejet J6480 suddenly stopped printing wireless. I have my Mac and the printer on a network with an Airport express. The printer prints fine with USB. I have checked all HP software, drivers, and used the wizard to "reconnect" to the Mac. Everything is appropriate that I can tell. When I do the network setup with HP printer, it recognizes my network/router, but then asks me for my "WPA Key." I have no idea what this is or where to retrieve it to enter into the HP printer. Is this the final step to connect wirelessly??? How to I find how about the WPA key that will provide wireless connectivity??

The WPA or WEP key is the wireless encryption password you specified for your wireless network. If you no longer recall what it is, you'll have to reconfigure your Airport Express with a new one, and supply the new password to all your wireless equipment.
If you're still having trouble finding the printer, it may be due to having configured it to receive its IP address dynamically. That's appropriate for most wireless clients, but not for printers. Your Express may have reassigned its address to something else when it appeared the printer no longer needed it. A power failure will also cause a router to reassign IP addresses.
When that happens you have to create a new printer queue in OS X Print and Fax preferences, since the printer is no longer in the same "place", network-wise. For that reason, it's a good idea to specify a static IP address for printers. That way, its IP address never changes, and you don't have to create a new printer queue every time various iMacs, iPhones and other iThings drop in and out of your wireless network.

Officejet 8600 Stops Printing When HP Wants More Money

This is jaw-dropping outrageous that an expensive product like this includes firmware that locks out users whenever the company needs another shot of cash from over-priced ink cartridges. And then HP has the gall to pay third-party hacks to pose as "HP Technical Experts" to sell customers stories about technical fairy tales about the clogged print heads. Yeah, right. I can hear the marketing people laughing and wringing their hands as they made up that story. Technical issues aside, there's a principle here that I refuse to condone. I'll be at Staples tomorrow morning, and it won't be to purchase HP print cartridges, it will be to purchase a color laser from Brother. I've been buying HP printers since 1990. This was my last. The thing that put me over the top was the phony-balony "Technical Expert" who pushes the company sales pitch on this forum. HP needs to learn to play straight, and hired hacks who post company propaganda on forums is flat-out dishonest.

Hi @XLongTimeHPUser ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP 6500 Wireless Printer Stopped Printing Black Ink When Connected to PC

My printer stopped printing with black ink. All the other colors seem to work fine. I hooked up my Mac to test and see if that worked and it did! I've concluded that it's something to do with the driver since it worked on my Mac, so I re-installed the driver and it still does not print black ink while trying to print from our Dell PC. Any Ideas?

Hello Libertyb,
Welcome to the HP Forums!
I understand your Officejet 6500 stop printing black ink on your Windows computer. What is your operating system on your computer? Windows.
How is this printer connected? Wireless or USB?
What type of programs are you printing from?
Please verify this information and I will assist you further.
I worked on behalf of HP.

Incomplete print jobs with HP Officejet v40 and Windows 7

I've seen this problem posted but no solution yet. I have upgraded my laptop to a Windows 7 and my trusty old HP Officejet v40 will not print a complete page. It worked great with XP. The drivers are supposedly updated. Please help! Thanks.

Same problem here, using an HP OfficeJet v40 under Windows 7 Ultimate 64Bit.
The device works superb under Win XP, there's no problem at all with the hardware. Also, it is listed on the Windows7 compatibility list (also for 64Bit) and reported as fully supported by the new OS.
As suggested on the HP download page, I installed the driver automatically via Windows Update. The device gets recognised as an OfficeJet v30 model, the printer part needs a second update attempt but is then successfully installed as the other device parts.
Problem: Any printouts come out incomplete and the spooler reports an error. Changing the driver manually to the correct v40 model (can also be done via Windows Update) doesn't change this behaviour.
During installation there are quite a few error recorded by windows, and with some of the spooler print errors, there was an event ID 372 triggered. The error code returned by the print processor (Param 10) is 2147500037, Param11 simply says "Unknown Error" - maybe this helps identifying what the issue is.
If I had to guess I'd say it's a driver problem. I also ran the HP Print Diagnostics Utility, which didn't report any problems with the printer. There is a number of message boards around the Net where quite a lot of people ask for a solution to this particular problem. None of the inofficial suggestions I found there (like restarting the spooler service, or bypassing the spooler entirely) helped.
I'm aware that this particular model is probably no longer fully supported by HP. However, it's still a great device for me which I'd like to use on one of my workstations. I also think at least the basic functions should work when the device is supposed to be compatible with Windows 7.
It would be great if someone from HP Support could advise what to do here, thanks.

I have a HP Officejet Pro 8500A that stopped printing from my HP Pavilion notebook.

I have a HP officejet pro 8500a printer that has stopped printing. It will not print anything off of my HP pavilion notebook and I just found out that it will not copy anything either. Does anyone know what the problem may be?

HI @anewleaf , and welcome to the HP Forums!
I see you're running into copy and print issues. I'd love to help!
I have a few questions before we get the ball rolling:
Are you using Windows or Macintosh?
If you are using Windows, is it a 32-bit or a 64-bit system?
Do you recieve any errors?
Is the printer not printing any pages, or printing blank pages?
I'm including documents that will help you find the system info:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Mac os 10.6.8 & hp officejet pro 8500a plus (910g) stopped printing wirelessly.

hp officejet pro 8500a plus (910g) prints from mac os 10.6.8 with a usb, but stopped printing wirelessly
HP Network Configuration Page states Network Status: ready and Active Connection Type: Wireless
Wireless Network Test Report - looks A-O.K.
Turned off modem, printer and laptop & restarted modem, printer, laptop computer
Seems that the computer can't "find" the printer, maybe.
Any suggestions would be appreciated!

If you open System Preferences --> Print & Fax and click the "+" symbol at the bottom of the printer list on the side, you should get an "Add Printer" dialog window to pop open. Is your printer visible in that window?
If not, try printing a configuration report from the printer, to get the IP address your printer currently has. If you type that number into your web browser of choice (Safari, Firefox, etc.), does the printer's "embedded web server" page load?
If so, you could set up the printer on your Mac using the IP address in the "Add Printer" dialog. To do that, you select "IP" at the top of the window rather than "Default" (which is a discovery list), and paste the IP address into the "Address" field. If the printer is available, it should pick the model automatically.
Cheers,
dot11
I am an HP Employee
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Wireless Officejet pro 8900 stopped printing

Our Officejet 8500 A909g mysteriously stopped printing wirelessly today. Windows (7) is unable to troubleshoot and it is happening from both the household laptops.
I've tried turning it on and off,
Turning the Wifi router off, printer off, wifi on, printer on
Changing out nearly empty cartridges
Typing in the printer's IP address., which shows status as ready.
Printer will print test pages through IP address, but will not print test pages through Windows,
Attempts to install a duplicate copy of the printer through Windows devices fails.
I'm out of ideas. Can anyone help me?
Thanks in advance.
Laura (Personal information removed)
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View Solution.

Hi @hedgemeister,
Welcome to the HP Support Forums! I see you are not able to print wirelessly to your HP Officejet Pro 8500, you are using the Windows 7 Operating system. To better help you can you please leave me with the following information:
1. Do you get any error messages when you attempt to print?
2. Have you recently made any changes to your computer, updates, firewalls etc?
3. Does the print job send to the print queue and then disappear?
I would like you to run the HP Print and Scan Doctor > www.hp.com/go/tools
-- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I look forward to hearing from you.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP officejet 100 Mobile Printer Stops in Mid Print

This printer worked fine (NO problems with Bluetooth even) for the first couple of months and several changes in print cartridges. For the last year, every time I print a document, it will either stop printing on the second or third document or stop in the middle of the first document, and all the indicator lights come on telling me I need to clean cartridges, etc. Every time is different. Some times it is one indicator error light, the next print job may trigger all the lights. Every print job I execute and it fails, I have to remove the battery, re-insert the battery and print again. It works every time after I reprint the job after removing the battery. The next document triggers errors again and it will not print. I do not have a warranty, but I am ready to throw it in the garbage! What can I do? I am running on a Mac Osx system. Please help. Thank you!

Hello there! Welcome to the forums @IdahoElk
I read your post about the printer issues you're having with your Officejet 100 Mobile printer. I have a couple of suggestions that may help you.
First of all, power reset the printer and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Also, check out this troubleshooting document. Check the issues to see if you can find the description to what you are seeing on your printer.
Blinking Lights on the HP 100 Officejet Mobile Printers
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 6100 e printer wont stop running

I have an officejet 6100 e printer. This is not an all in one printer. It worked fine for a few months. Now it continues to run.
That is, the ink cartridges continue to cycle back and forth. I am unable to print anything, because the cradle never stops runniing. I have to unplug it or it will run forever. I let it run for 1/2 hour to see if it would stop. But it never did.
I have probably prited about 15 or 20 pages and had to buy new HP ink cartridges, so I hate to throw it away and waste 50 bucks worth or cartridges.
Any suggestions
I am running Windows 7 on a Dell laptop.
Thanks,
Ken
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View Solution.

Sorry that you are having a problem with the printer.
See if you can unplug the USB cable from the back.
Hold down the (X) button and unplug the power cord from the back. Plug the power cord back in, while continuing to hold down the (X) red button.
Let me know if it stops.
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My HP Officejet Pro 8620 has stopped printing from Mac OSX.

I bought my HP Officejet Pro 8620 less than 6 months ago. It started making a grinding noise as it printed. Then it said it was low on cyan. Then it stopped printing because cyan was depleted. I bought new cyan today. I put that in and it now says "There is a problem with the printer or ink system. If problem persists, contact HP." I have tried many suggestions for over 2 hours. I opened the carriage and looked for paper. None. When I tried to download software, it said "something bad with your device. Device is in error state and cannot be reflashed because of this. Resolve the problem and try again."
I have tried to use e-print but ended up keeping usb connection.
I can't touch the printer panel because it is stuck on "Printer Failure" and no areas are in view to start over other than turning the printer off and on by switch, by unplugging cord. How do I resolve the problem? Thank you.
This question was solved.
View Solution.

Yes, after an hour online following time on the HP online site, the technician's Hardware Supervisor said I needed a new printer. Thanks for your answer.

Printing to a HP Officejet v40

I have a gracefully aging TiBook/400 that has worked like a charm for the last 5 years. However, I recently got a second hand printer that I would like to be able to use with it. The printer is a HP Officejet v40. I have not been able to find an appropriate Mac OS X driver for this device, although my PC prints to it fine. I would appreciate any guidance in this regard (or a suggestion that this is impossible). Here is a link to the product page from HP - http://h10025.www1.hp.com/ewfrf/wc/product?product=60630&lc=en&cc=us&dlc=en&subm it.y=10&submit.x=6&lang=en&cc=us

Since HP offers no Mac drivers at all for the V40 on its American web site, I presume it's a PC-only model, at least as far as the US market is concerned. You may want to try searching HP's sites in other countries and languages to see whether a driver is available in some other language. Strange as it sounds, I've seen at least two instances of HP drivers being offered in other languages but not in English. Good luck.

Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
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Hp officejet Pro 8100 Printer Tray

I have an HP Officejet Pro 8100 printer. I removed the paper tray this morning to load paper and now I can't get it to slide back in all the way. It stops about 4 inches short of closing. I feel like an idiot! How can I have problems sliding a drawer in? Are there any clips etc. that I should have in place, etc. that might have come off?
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Hi,
You might try lifting the front of the printer to see if anything is obstructing from your desk. It should slide right back in.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Officejet v40 stops printing

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