Officejet x576dw printing issues

We are on our second machine. We have experienced issues with both not printing fully edge-to-edge and also not printing 'solid' text on the first page - usually at the top of the page. I have not seen any other posts addressing this issue. I like the machine overall but this issue is quite annoying. Any suggestions would be appreciated.

The same thing just happened to me! Did you ever fix it?
Thanks,

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Officejet 8630 printing issue

Just got my new printer. Installed it. Everything prints out fine, except for Microsoft documents. Can't print Word or Excel documents. Cannot print the first slide of PowerPoint presentations (other slides print out fine). Tried uninstalling and then installing again to no avail. I had the same problem when I got my last printer (HP Officejet 8600). That problem was fixed after I downloaded the most recent printer driver. However, that solution does not work this time for the 8630. Help!

Welcome to the HP Community @HarryPotty ,
I saw your post about the issues you're having printing from Microsoft Excel, Word, and some issues with PowerPoint. I understand you have tried uninstalling the printer software and reinstalling to no avail. I have a few suggestions in mind for you to try out next to see if they can help. As the printer works fine with other programs, we can rule out any issues with the printer hardware and solely troubleshooting software.
When you installed the printer, ensure you had installed the Full Feature driver package here: HP Officejet Pro 8630 e-All-in-One Printer
Try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Also try a Clean Boot, restart the PC, and then try printing from the Microsoft programs.
Create a new User Account on your PC and try printing from the Microsoft programs from there. This step will show us if there is a profile issue.
Let me know all of the results so far and that will depict on where to take our next step.
Good luck
R a i n b o w 7000I work on behalf of HP
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HP Officejet 7680 print issue alignment/ black ink problem

My printer is playing up again - this time it keeps trying to align, and fails (according to the readout on the screen) .
The black ink is also not working at all (trying new cartridge). I suspect the two issues are connected? When I tried to print the Print Quality test page (as described here: Troubleshooting Print Quality Issues ) nothing involving the blank ink is printed at all, though the colours are all fine.)
Is it time for a new print head? Or what? I have tried my reset tricks described here on the forums from before as well as the hard resets of #6 and #9 that I found on the forums elsewhere, to no avail this time. I am just leery of spending all that money which would need to be borrowed, if its not likely to be a dying print head..

Hi there HHjr, Welcome to the forums!
I am so sorry to hear about the problem you are running into with your 6500 Wireless not printing in black ink. Although it seems like you have tried all of the troubleshooting, please review the guide below just to make sure you've attempted all of the steps.
Printer Does Not Print Black Ink or Color Ink
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further replacement or trade in options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Best wishes,
R a i n b o w 7000I work on behalf of HP
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Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
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HP Officejet 4500 Wireless Printing Issues with Online Maps & Financial Institutions

I have an HP Officejet 4500 Wireless printer that I have wireless connection to my HP G72 Laptop running Windows 7 (64 bit) with Internet Explorer 9. I am having trouble printing online maps from either Bing Maps or Google Maps. It seems the print jobs get stuck in the print que and always show an indefinite status of “Printing” in the que but never get printed.
I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine. I do use the “Print” button located in each of the online Map sites (Bing, Google). This is when the jobs get stuck.
I do also have the HP Bing Bar installed with Smart Print. The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
Another separate printing issue is that I can never get any of my online financial transactions to print from any of my online financial institutions with either the Internet 9 print features or the HP Bing Smart Print feature. I can never get those to print (have to wait for the PDF statements to be available).
Any ideas as to why I can print the maps or online financial transaction? I get no error messages either.

Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
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HP OfficeJet 2544 Windows 8.1 Printing Issue

Hi there,
I am having a frustrating problem with my HP OfficeJet 2544. It happens all the time if I want to print anything more than one or two pages, and it only happens to me on my Desktop PC (i.e. my wife's laptop doesn't experience the issue).
What is happening is this: I send a document (multiple pages) to the printer, and then after the first page or so, I get a Windows 8 error message popping up saying the document couldn't print. The printer then spits out whichever page it is currently printing, usually half printed. If I want to print a multi page document, I have to print it one page at a time. I can't even send it to the printer in groups of 2 or 3 pages!
The printer is connected wirelessly, but I don't think it is a wireless issue. We have good strong signal in our house, and in any case, if it was a wireless connection issue my wife would have the same issue, which she does not.
I thought there was some bug in my Windows 8.1 installation, so I did a clean reinstall. This did not fix the issue. I have also tried reinstalling the drivers (did not work either) and clearing out the Print Spooler folder (again, no luck).
The only thing I can think of is that a while back the HP Update program said there was a Firmware update for the printer, which I installed. But if this was the problem, I imagine it would be affecting my wife's Laptop too?
I am getting fed up with the issue, and as I am doing a part-time degree I have to print multi-page documents from time to time! Does anyone have any ideas?

Hello @SamuelH82
I have some ideas that come to mind when I read through your post about the printing issues you have solely from your computer, as the other computer works find with the printer.
The printer hardware proves to test out alright, as the other computer does function fine with it.
I would suggest first running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. This alone could help fix the problem.
Also, try printing from other programs. Do they all appear to have the same problem?
Disable any firewalls and anti-virus' temporarily. Try printing again to see if that helped.
How far is the printer from your computer, and what are in between them that could cause interference? Having the computer and printer too close could cause disconnections.
Let me know the results thus far and your findings.
Enjoy the rest of your day
R a i n b o w 7000I work on behalf of HP
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Print issue with Photoshop CS4 and Officejet 6500

I have a Windows 7 Business 64 bits desktop computer. After installing the Officejet Pro 6500 multifunctional drivers all was working OK. Images were being printed nice and with the correct size using Windows print option. After installing Adobe CS4 suite, all images printed from windows or Photoshop have incorrect size (photoshop prints it smaller, about 33%, and on upper left corner of the sheet).
Photoshop sucks but Illustrator print fine. The only way I can print at the good size in Photoshop, it's when I select Microsoft XPS document writer as printer and print from there... Not very user friendly !!!
And yes, it was always the HP Officejet 6500 E709n fax selected by default by Photoshop instead of HP Officejet 6500 E709n !
Is anybody can say if it's an HP issue or an Adobe issue ??? Why Illustrator print fine and Photoshop don't ???
Thank's in advance.

Deleting the fax printer associated with this device to allows correct printing is not an acceptable alternative for me.
If it is a printer issue, why I can print correctly from Illustrator ???
dec9 wrote:
Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
That's my normal configuration then I can't change nothing when all is ok.
Thank you very much for your answer ! Maybe anybody have an other solution or explanation.
Thank's for your patience.

OfficeJet X576dw Ink Cartridge

We just purchased a new black cartridge (CN625A) and installed it into the OfficeJet X576dw, but the printer is saying that the cartridge is depleted. Is it an issue with the printer or the cartridge?

@CH200
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

Can't scan as a pdf from my hp officejet 4500 printer

Can't scan as a pdf from my hp officejet 4500 printer
I have windows 7 professional... please help

Hey Patricia Davis,
Firstly, please clarify whether you are trying to use scanner or printer option as both are different.
What exactly are you trying to do with your document? Do you face the same issue with all documents or any specific one?
Is there any error message that prompts on your screen?
Let me know.
Regards,
Anubha

How do I print standard 6 3/4" standard size envelopes from an hp 8600 officejet pro printer?

How do I print 6 3/4" standard size envelopes from an hp 8600 officejet pro printer. This printer has this size on the tray and has this size listed in the printer set up on the printer, but the drop down boxes from my computer to set up the printer do not have this standard size listed. I keep getting messages on my printer that it is not set for the right size. I have a list of supported envelopes and their numbers for this printer but which one of these other numbers is the same as the 6 3/4" standard size envelope. I have an operating system of windows 7 with an older version of publisher. Everything else prints ok from publisher & the printer, just not the standard size envelopes of 6 3/4".
Please help!
indy-girl

Hi indy-girl,
Welcome to the HP Support Forums! I see you are trying to print 6 3/4" envelopes from your HP Officejet Pro 8600, but keep getting an error 'printer that it is not set for the right size'. After taking a look at the Supported envelopes sizes, the 6 3/4 is not supported. See below:
I was able to take a look at the 8600, the only thing I am seeing listed on the paper tray is Legal/Letter, and the 4x6". I am not seeing the 6 3/4 size.
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
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HP Officejet 4500 = Printing problem

Hello,
I have an HP Officejet 4500. When I run a printing test, it prints out fine so it does not appear to be an ink problem or connection issue. But when I try to print out a document from my computer, the paper feeds through but does not print.
Any ideas?

Hi Perplexed99,
Welcome to the HP Support Forums. I gather that when sending a print job to your Officejet 4500 printer that the printer only prints blank pages.
I’ve included the Troubleshooting Print Quality document. I know you said the test page seemed to print fine but please follow the steps in this document. If that doesn’t assist you, please also Try the HP Print and Scan Doctor for Windows. You can find the download for the Print And Scan Doctor at hp.com/go/tools.
Regards,
Happytohelp01
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HP printer issue with Mac OSX 10.5.8

How do i set up/connect HP officejet 4635 printer to Mac OSX 10.5.8

Hello @robjpell , welcome to the forums
Unfortunately there are no drivers available for the Officejet 4635 on Mac OS X 10.5. You can try connecting a USB to see if it will work however, there is not a downloadable driver available.
Here is also the link to the drivers page for your reference: HP Officejet 4635 e-All-in-One Printer Drivers
I hope that clarifies your concern!
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
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Officejet 4500 printing problems

My officejet 4500 print jobs keep showing up as error in the que. I can print a test page, but can't seem to get anything else printed.
thanks for your help

Hi,
Please download and run the HP print scan doctor
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-123407-2&cc=us&dlc=en&lc=en...
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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I am running on OSx 10.6.8 using a HP officejet 6000 printer. On a 8.5x11 paper, I cannot print closer than 5/8" at bottom. Images or type cuts off at that point. HP says it's an mac problem. I tried changing evry possible print setting. Am I missing somt

Running on OSx 10.6.8 using a new HP Officejet 6000 printer. How can I get to within 1/8" on all sides of an 8.5x11 sheet of paper. Images and copy cuts off at 5/8" at bottom. HP says it's a mac problem, not an HP problem. I tried every combination of print settings. Nothing has solved the problem. Have I missed something?

Yes you are unfortunately you as the consumer are caught in the middle. I totally disagree with what HP told you, they supply the print drivers to Apple, Apple doesn't write printer drivers that I know of. Look in the print settings to see if you can go below 5/8", I know I can with my HP printers (Laserjet 1012, Color Laserjet 2600N, OfficeJet 7410 & OfficeJet 7700 series) so I'm sure the issue is specific to the OJ6000 series.

I have an HP mini 210-214 dxpc want to install drivers for hp officejet G85 printer

Help I'm at wits end I need driver (s) for hp officejet G85 all in one printer installed in my hp mini 210-214 dxpc with an upgraded windows 7 ultimate os in it.i've done everything i can find on hp website, the wizard finds the printer but no driver, windows can't find the driver, hp says its in my os already as a __os driver i cant find it or get this going been doing this for10 hrs now please somebody make it simple for me to install the necessary driver or whatever it is i need to do to get this printer operating from my laptop. oh this is through a usb connection if you need to know that.
thank you for helping

Hi @GoddessDiamond,
Welcome to the HP Forums!
I understand that you are trying to install drivers for your HP Officejet G85 printer on Windows 7. I am happy to help!
Please take a look through this installation guide, Installing the Printer Driver Using the Windows 7 Built-in Solution for a USB Cable Connection.
Otherwise, if that does not work, you can try to download the Windows XP driver, HP Officejet Basic Software and Driver, and run it using compatibility mode. Make older programs run in this version of Windows.
If neither of those two options work, then the last step is to try an alternative driver, please see this post, How to Assign Alternate Print Drivers in Different Versions of Windows, by @Shane_R.
Hope this information resolves your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
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Officejet x576dw printing issues

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