Officejet6600 won't fax

Hi,
We recently purchased an HP 6600 Officejet. However, we can't get it to fax. I've already gone through the fax set up, restarted it, etc. It keeps saying "Unable to send or receive faxes." Please advise.
Thank you!

Hello KD_at_A-Tex, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing fax issues. I would like to try and help.
I would recommend following the steps in this document: Cannot Send or Receive Faxes.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Hi Cathy_Orleans, welcome to the forums,
I understand you are unable to send or receive faxes from your Officejet 8600 Plus. I would suggest trying all of the troubleshooting steps in the guide below for this problem.
Cannot Send or Receive Faxes
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
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Dear X-23,
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The original hardware and cabling specification for AppleTalk was known as LocalTalk.
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YResolution (1 Rational): 0
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Is this the Mac and system you are referring to?
Have you upgraded the OS, or made any other changes?
What has transpired between the last time it started normally and now?
Any unusual occurances, like crashes, freezes, error messages, etc?
Please provide some additional details.
ali b

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Hello,
After reading the problem description, i see that its a printer hardware issue. Its the scanning module that seems have an issue.
The solution to this issue is Servicing the printer unless you have tried the below mentioned steps...
While the printer is ON, unplug the power cord from back of the printer.
Wait for 60 seconds.
Plug in the power cord directly to a wall outlet ( bypass the surge protector / power strip ).
If printer does not power ON, then press the ON button to do so.
When the printer goes silent, then try making a COPY.
If issue still exists, then its time to service the printer.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Hello @fuzzyfb , and welcome to the HP Forums!
I hope you had a good weekend. I understand you are experiencing issues with your fax setup. I would like to assist with that!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest this HP document on Setting up a New Fax for information on setting up date, time and general settings.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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I purchased an OfficeJet Pro 8610 and apparently it won't fax a two sided document. Any suggestions besides printing the back sides and then faxing?

Hi,
You may manually scan the two sided focument to your computer and thne initiate the fax job from the computer:
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Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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Hello,
I am new to "Java Printing", this is my first attempt to print somthing in Java, I am trying to print several JTextPanes and a big PNG image as a background for them. Sometimes everything work fine, but sometimes it throws java.lang.OutOfMemoryError, full message is: Exception in thread "Image Fetcher 0" java.lang.OutOfMemoryError: Java heap space. I use JDK 1.5_06.
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A printer setting of 600 dpi doesn't mean 600 pixels per inch. It's a relative quantity of how much ink you want the printer to use to faithfully reproduce the pixels on the page. So for example, you start to achieve photo quality around 250 pixels per inch, but would need to set the printer to 1200+ dpi if you ever hope for it to print out correctly. Trying to achieve 600 pixels per inch would be suicide for your printer.
That being said, you're not actually doing anything with this dpi or ppi stuff. In your code you're ultimately just drawing the image, scaled to the page's size using nearest neighbor interpolation, and printing it at 72 pixels per inch. In the code you commented out, you have the interpolation fine but miss the mark on the scaling. Specifically, you scale the graphics correctly, but then two lines later you set the transform to something else.
Try this:
double scale = 72/...; //be reasonable, 600 won't work, 72 pixels-per-inch may be just fine
Graphics2D g2d = (Graphics2D) printerGraphics;
g2d.scale(scale,scale);
g2d.setRenderingHint(RenderingHints.KEY_INTERPOLATION,
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Image is garbled when scanning with image capture

I have a strange problem scanning using Image Capture and an Epson Workforce 600 printer/scanner/fax.
The preview scan looks like this. When opened in Pixelmator, it looks similar.
After a reboot, the preview images from the scanner are okay, images scan fine but only for a short time. Then it goes back to something like the image above.
I would appreciate any suggestions.
iMac 27", late 2009
OS X 10.9.4

In the end, I did a clean re-installation of the system software -- our iMac was having other issues.
I think that the "garbled" image was a known Pixelmator/Graphics card problem.
http://support.pixelmator.com/viewtopic.php?f=5&t=10339
Apparently, they have, "...top men working on it right now."
Thanks for the help!

Officejet6​600 won't fax

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