Officejetpro 8500 just installed on laptop windows 7 not able to change some settings

can't change settings metric to inches, can't print envelopes, avery labels, all of this was working on windows xp on a pc.  spent 2 hours on a local tech $140 worth, still not working, spent $60 with hp on line remote tech 2 hours still not working.  Uninstalled hp three times,reinstalled program plus drivers still not working. 
Should I just scrap this two year old piece of junk. 

can't change settings metric to inches, can't print envelopes, avery labels, all of this was working on windows xp on a pc.  spent 2 hours on a local tech $140 worth, still not working, spent $60 with hp on line remote tech 2 hours still not working.  Uninstalled hp three times,reinstalled program plus drivers still not working. 
Should I just scrap this two year old piece of junk. 

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