Official...BTCloud does not support multiple BT Ac...

After a long running open fault, I got a call from BT 3rd Line Cloud support, (aka BT / F-Secure) via an intermediary (they wouldn't let me speak with them directly).
I have been having a problem with not being able to login into BT Cloud with my BT ID (I have two BT accounts under my BT ID) and have been several times that they (BT and F-Secure) are working on a fix. Today I got a call from BT (thanks to StuartH, Mod on this forum, for escalating) to tell me that BT Cloud will not work with multiple BT Accounts, each with BT Cloud active, under one BT ID and, in order to get this working, I would have to create another BT ID and link each BT ID to one account.
Apparently, they forgot to put this information into the BT Cloud FAQ/T&Cs but are in the process of putting this information in as we speak.
So, just thought I would let others know what the official answer is from BT on this issue, as I am sure others are experiencing the same problem...

This problem was pointed out to BT in August. The real issue is that the BT ID idea is flawed. A suggested solution was raised in April.
http://community.bt.com/t5/Ideas-Bank/BT-Cloud-ability-to-change-Username-and-Password/idi-p/828136

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