Official iPhone unlocked problem - new SIM detected -

Hi
I have an original iPhone that has been officially unlocked by O2 here in the UK. This phone has been unlocked so it is now running on the Orange network.
The Issue:
Every time this iPhone is either powered off or put into airplane mode and then switched back on it doesn't remember it is unlocked. It is a real issue trying to get it to recognise the Orange SIM that is now inserted. This phone is now my work phone and the problem is that this happened when I was away from home. I switched it off during a long (and boring) meeting and could not get it working again after. Emergency calls only.
Why does this phone continually not remember that it is unlocked. This is a real issue if you don't have your computer near by and if the phone has powered down for some reason. Not only that I have to put in an O2 sim, connect to iTunes, hit sync and quickly unplug the phone, re insert the Orange SIM, re connect to iTunes "New SIM detected", hit continue, hit sync and quickly un plug the phone just to get it working. This can't be right.
What is going on and can anyone help.

No I haven't experienced this problem, but swapping SIM cards has helped some people with various issues. It may just be that you were unlucky, though 3 times seems very odd. You say that all is well now?

Similar Messages

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

I lost my iphone, got a new sim card and put it in my boyfriend's old iphone. When I synch it in itunes it will only synch with his stuff and not mine. Any ideas how I can get it to synch with my itunes??

Are you using a Mac? It sounds like you are using his computer to sync to. If this is the case, then it will sync to all of his stuff unless a new user is created with your personal stuff on it.
When you want to sync your iPhone to that computer, switch to your user first, and then everything will sync with your stuff. If he wants to hook up his iPhone to sync it, then he needs to switch back to his own username first.

Iphone 3 has new SIM card

My iphone has a new SIM card and can see the phone in itunes but it won't sync and no tabs to choose sync options. Any suggestions?

The SIM card has nothing to do with this.
Your iPhone is recognized by iTunes - it is available under Devices in the iTunes source list, but when you select your iPhone under Devices, the various tabs for your iPhone sync preferences with iTunes are not available in the main iTunes window?
Or your iPhone is not recognized by iTunes when connected to your computer?

How to use iphone with a new sim

Is it throught that apple lock the phone, because i can't use it with my new sim card?

Is your iphone locked?
or unlocked?
Locked iphones can only be used with the carrier to which they are locked.

I can't activate my iPhone with my new SIM card

I got a new SIM card and wanted to activate my iPhone, but it says that the activationcentre is currently not avaible. I don't have a SIM lock and I already entred my PW and the PIN, but still it keeps saying it since days. I also tried to activate it with iTUnes at my PC, but it's not working. Can anyone pls help me? Thank you

Has the iphone been hacked/jailbroken/unofficially unlocked?

Iphone unlocking problems

i have follow unlock instruction from AT&T:
1. Open iTunes on your Mac or PC and verify that you have Internet connectivity.
2. Ensure the original SIM card that came with this device is inserted in your iPhone.
3. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
4. Backup and restore your iPhone using iTunes. For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
5. After restoring, your iPhone will be unlocked.
Additional information on unlocking can be found athttp://support.apple.com/kb/HT5014.
but my phone not work.
please help me.
IMEI: 013965000539964

What happens when you try to use the iPhone?
What happens when you insert the new sim? From what wireless provider
in what country?
What is the complete exact wording the error message you are receiving?
You need to provide more details before someone can offer a solution.

Iphone is disabled, new sim card not helping

i am no longer using my 3gs, but i am giving it to my sister to use as a toy (not for calls/internet). my friends locked me out of it, and it was disabled, the apple repair guy said all i needed was a new sim card, but now that i have it the screen says: iphone is disabled, connect to itunes. i am trying to connect, but itunes is saying 'this iphone has a password, enter password before you can connect' BUT IT WONT LET ME CONNECT. help meeee

Place the phone in DFU mode (search this forum for how to do that) and restore as NEW.

IPhone Unlock Problems

I am having a difficult time unlocking my 5s. I recently moved from the US to the UK and had to cancel my AT&T contract. As part of the process, AT&T unlocked my 5s and my wife's 5s. I received an email confirming this shortly after finishing my conversation with AT&T. The email said 1) wait 24 hours 2) make sure there is a SIM in the phone (note: not what kind of SIM) 3) backup and restore the iPhone. I did this but am now getting a "SIM not Valid" error. I tried multiple times with my wife's 5s and the AT&T SIM. I never get the "congrats" message and only get the "SIM not Valid" error when I sway to the Vodaphone SIM. I have tried the Vodaphone SIM, but can't because iTunes and the phone essentially shut me out of a restore when that error message is present. I have even tried putting the 5s into recovery mode for the restore with the Vodaphone SIM to no avail.
I finally gave up on my wife's phone and tried my own. Instead of following the directions AT&T provided, I stuck the Vodaphone SIM (same one I have been using in my wife's) in right away and.... bam, no problems. My 5s is now full up Vodaphone. Now, back to my wife's with the other SIM. Still nothing. I have confirmed with AT&T that the phone has been unlocked (likely confirmed by the fact that my 5s is unlocked).
Anyone have any idea what is going on? Apple's directions for unlocking say to do what I did with my phone. They say to use AT&T's directions if you don't have a SIM. Any help would be greatly appreciate. I am running the latest version of iOS, Mac OS X, and iTunes on a MacBook Pro. Thanks.
Tim

That makes sense based on this error message:
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
That's what I get on iTunes. The "SIM not valid" is from the iPhone.

Australian iPhone (unlocked) Problems getting it to work in USA

I took my Australian iPhone with me on our trip to Hawaii in June '09 year. Although AT&T has a monopoly on iPhones in the 'states, this is not the case in Australia where all wireless providers offer them. Anyway, mine is unlocked from any network, and it was my understanding prior to the trip that T-Mobile could sell me a 'prepaid' SIM and also a data pack called 'Sidekick' for my iPhone while in Hawaii. Turns out not so simple...
I went to a T-Mobile store on Maui and the guy there explained that my phone probably would not work with one of their SIMs as it would need to have been unlocked in a particular way to work with T-Mobile. He put one of their SIMs in it anyway as a test and sure enough it did not work. We're coming to Alaska via Hawaii for 3.5 weeks in June 2010 and it would be handy to solve this problem for that trip, if in fact it can be solved.
I called a T-Mobile store today and the guy told me they have a prepaid option called FlexPay that would allow me to get a month's voice and data (EDGE at least) while I'm there with no contract. I asked him about my previous experience where a T-Mobile sim card would not work in my phone. The guy said something about the 'base stand' maybe being the issue. Does this make any sense? Any ideas how I can get an unlocked iPhone to work for me in the US or what the technical issue the T-Mobile rep is referring to might be?

If the phone is unlocked, it should work on T-Mobile with no problems. The phone would need a modified carrier file but I don't think that can be talked about on this forum. You can search Google for T-Mobile USA carrier file. That will get you started.
Oh, and I think the post above mine is spam. I have no clue what it is talking about.

Iphone unlock problem

hello this erdal from istanbul turkey i get an iphone 4 from united kingom there was working with vodafone uk operator and now when i came to turkey my iphone doeant work i have simlock problem on my iphone 4 thats why i need your help about that what should i do im looking forward to get an
answer from you
thank you
have a good day

You need to contact Vodafone UK. They locked the phone. Only they can unlock it.

Softbank iPhone Unlocking to Philippine Sim Card Globe

I have bought a 2nd hand iphone here in Japan but it is locked in Softbank. They said they are not offering unlocking services. How can I legally unlock this iphone? I plan on using Philippine Sim Card on it.

You can't. SoftBank does not offer unlocking. Only the carrier it's locked to can authorize unlocking the phone. You can use it as an iPod Touch with a SoftBank SIM or you can sign up for service with SoftBank and pay International roaming rates.
You bought the wrong phone. Get your money back if you can. If you can't, sell it to someone in Japan who wants to use SoftBank or someone somewhere else that just wants to use is as an iPod Touch.

Help! - iPhone 2g will not activate with new sim card

I have been given an iPhone 2g for my son. Have activated a new sim card as 02 said this was the reason I could not activate on iTunes. Still cannot get the phone activated. I have reset all settings so am now lost as to what to do next!

I have tried that but the phone is not being recognised when I connect it to iTunes. I keep getting a message on the phone saying "new sim detected - please connect to iTunes". When I connect to iTunes I get the message "unable to activate - please try later - disconnect the phone" - very, very, frustrating. Didn't have any problems at all when my older son took over my iPhone 3G and put a 3 sim in it (after being unlocked).

Getting replacement iPhone unlocked.

Hi,
On the 5th May i went into the istore in covent garden with my old iPhone 4s on Orange. My phone had encored a software/sim issue where it wouldn't pick up signal and was constantly saying "searching". I upgrade to an iPhone 5s on EE the week before my visit to the istore as my contract was up for renewal and my 4s wasn't working.
I got notified by one of your staff that as my phone 4s was out of warranty with both apple and orange they couldn't do anything for free however i could replace my faulty phone with a new one for £159 which i did. I was told that i would need to get it unlocked if i wanted to use the phone with a different network sim.
I have been trying to get my phone unlocked through EE since the 12th May and it has been a nightmare. As it stands they are tell me that the replacement 4s phone needs to be unbricked...which to my understanding is reversing it from being jailbroken. At no point was my old phone jailbroken and i have only turned this brand new replacement phone on several times to try activate it which have failed.
Im at a crossroads because EE are being awful there customer service is completely backwards and i just need some advice.
I find it very hard to believe that you would supply me with a jailbroken phone.
My issue is that i don't have my old sim to put in the iPhone 4s my new sim is too small to fit in and i only have the new o2 sim that says i need to contact my carrier EE or apple to get it unlocked.
I can supply you with both the old and new imei numbers if needed.
Hope this is enough info and you can help me with this very frustrating issue.
Jack

This is how the unlocking process works as long as EE have processed the request correctly ( unfortunately an unlikely scenario)
iPhone: About unlocking

No sim detect after update IOS 7

After upgrade to IOS 7, my iphone 4S become no sim detect. before of upgrade everything is good. Please teach me how to fix this

See this support document http://support.apple.com/kb/TS4148

HT1807 got an unlocked iphone 4s bt it asks for activation required via a wifi or mobile network each time i put a new sim. wat if i put in a sim which doesnt have 3g and i dnt have any wifi around me? how do i activate it then?

I am living in uk at the moment and i have an unlocked iphone 4s. Each time i put a new sim in it a message appears saying ''Activation Required''. When i slide the unlock bar it asks to choose a wifi network or a mobile data network. So far this hasnt been a problem coz i always found a wifi network around me or the mobile data network worked fine. Now the problem is I am moving back to my country Bangladesh in couple of days. And back there wifi isnt a very available thingie. And mobile data network is very hard to connect. So if i put on a Bangladeshi mobile service sim in my phone how do i activate it without the wifi or mobile data network? Please some help asap would be much appreciated.

Hi Allan,
Sorry for the rant up there.. Thanks for your quick response. I couldn't get to an Apple store and can't order anything from the States that contains Lithium ION batteries -- no U.S. Postal Services will deliver these to us anymore. Target sold this to me as an unactivated Sprint phone. I never activated it through Sprint in the States and just took it to Germany with me. I updated to vs.6.0 via ITunes and without the Sprint SIM Card installed. The IPhone is now accessible (Apps, Settings, etc., to be able to check firmware, et al., settings. However, I can't tell if it's unlocked (since I upgraded the version without the Sprint SIM Card installed) until I go to the local cell phone shop and stuff in a BASE (provider) SIM card and test it out. Is there a way to tell whether or not the phone is unlocked without a SIM card in it? I don't think there is....

Official iPhone unlocked problem - new SIM detected -

Similar Messages

Maybe you are looking for