Official Orange UK 3Gs unlock. Help please!

Hi, I just paid for an official unlock on my Orange 3Gs. I was told that if I connect to iTunes, it would automatically unlock once it had been authorised. Day 3 and the "incompatible SIM" dialogue is still showing. Anyone know how long this official unlock should take and how I make it happen!
Many thanks,
Max

Apple *****. i have the same problem as Draxx. i bought a prepaid iphone 3gs from Orange UK and currently in india and i have asked orange to raise an unlock request with apple and i was told in 07 Feb 2010 and still i see the "incompatible SIM" and anywhere i go they are asking me to dump the iphone i had and then take a new one, but they are not going to give me a compatible SIM.
don't know why this mother ****** Steve Jobs company does this.
Apologies but this is the frustration i had and from this experience i will never encourage anyone to buy apple products.
Regards
Ram

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