Official word from Apple?

Has Apple released an official word on the problems caused by the ipod updater 1-10 and/or itunes 6.0.2?
Does anyone have any links that indicate that they have identified the problem and are working on it asap? Any patch release dates?
Chris

There are currently no known virii that can affect Mac OS X. None whatsoever.
So when one does eventually turn up, you will have no protection at all because virus detection relies on your AV software being up to date with it's definitions that identify the virus signature.
While it will not be affected, your computer can still act as a virus carrier though, in that you can pass on an infected file from one Windows user to another. Depends on what your points of contact with others are. Limit those and you will increase security.
I send and receive files via FTP, sometimes dealing with people that I do not know. That computer has the free [ClamXav|http://www.clamxav.com> anti-virus on it. It is set to check my Mail and FTP Downloads folders only. The machine is not used for editing even though I have ClamXav limited in what it searches. Most commercial products constantly scan everything, which as already noted will have an effect on performance.

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Official Word from Apple re: anti-virus

What's the official word from Apple regarding anti-virus and its use with FCP?

There are currently no known virii that can affect Mac OS X. None whatsoever.
So when one does eventually turn up, you will have no protection at all because virus detection relies on your AV software being up to date with it's definitions that identify the virus signature.
While it will not be affected, your computer can still act as a virus carrier though, in that you can pass on an infected file from one Windows user to another. Depends on what your points of contact with others are. Limit those and you will increase security.
I send and receive files via FTP, sometimes dealing with people that I do not know. That computer has the free [ClamXav|http://www.clamxav.com> anti-virus on it. It is set to check my Mail and FTP Downloads folders only. The machine is not used for editing even though I have ClamXav limited in what it searches. Most commercial products constantly scan everything, which as already noted will have an effect on performance.

Regarding No Official Word from Apple on Updates

I have tried several channels to appple to get some word on updates. Since the 15 day return period is almost up and I have not got a reponse - I most likely will return this wonderful device. My reasoning - If Apple lives up to its reputation, within 6 months we will have the 2nd Gen iPhone - most likely with all the bells and whistles that it is lacking today and (hopefully!) larger storage capacity.
I would gladly keep the phone IF Apple would comment one way or another on whether or not future Updates will add additional functionality or just be fixes...
Any thoughts before I return? Any and all comments appreciated!
mickman

I have tried several channels to appple to get some
word on updates. Since the 15 day return period is
almost up and I have not got a reponse - I most
likely will return this wonderful device. My
reasoning - If Apple lives up to its reputation,
within 6 months we will have the 2nd Gen iPhone -
most likely with all the bells and whistles that it
is lacking today and (hopefully!) larger storage
capacity.
I would gladly keep the phone IF Apple would comment
one way or another on whether or not future Updates
will add additional functionality or just be
fixes...
Any thoughts before I return? Any and all comments
appreciated!
mickman
That's a [insert preferred word for ridiculous] way to buy stuff.
If you like it, keep it.
If you don't like it, return it.
With the exception of living creatures, it's not a good idea to buy and keep something based on what it might become over time. Buy and keep it only if you like it now!
the iPhone is pretty cool, no? Worth the price of admission for me, as is. The gravy: Apple will add features over time through software updates (not just bug fixes). However, don't keep it because of likely future updates, keep it only if you like it now!
Carpe Diem! Live in the present! Soylent green is made out of people. Etc. Etc.

Can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...

can i use some other company's locked iphone? or can i get official unlock from apple? cause i had iphone but it got water damage and don't want to pay crazy amount of money to get brand new...
and i m getting locked phone from my family memeber for free. but he's with some other carrier. so can i get official unlock for that phone. please help me with this.
thank you

Only the original cellular provider can authorize unlocking. You will need to contact them to determine if they offer unlocking and if the phone qualifies.

Dead N8's Any Official Word From Nokia?

I am one of the many unfortunate N8 owners whose phone has died and or has continually restarted.
Is there any chance of an official word from Nokia as to why this is happening & when suppliers will receive sufficient stock to replace these faulty units?
If it's of any concern to Nokia some of us on contracts are now paying revised premiums to our providers for phones we haven't got or are unable to use.
Come on Nokia man up let us know what's happening.

As far as I know, there is even a section
HERE! Location-based services from Nokia: Maps, Navigation and GPS
There's not much effort needed to find tones of threads for WP and almost none for Symbian.
There are even official video stickers of HERE Maps working on Lumia phones.
So I presume that yes, everybody is discussing HERE services round here. Why not do that for Symbian?
Besides, Nokia has made a commitment to provide lifetime voice-guided nav for Symbian devices. Without updates, the navigation is useless. If Lumia based phones are getting updates, I see no reason for us not getting them. I don't care who owns HERE (which is still Nokia, BTW). I purchased a Nokia phone.
I should definitely claim for it HERE.

Are There Any Official Answers From Apple/Logic Team To All Our Questions?

Are There Any Official Answers From Apple/Logic Team To All Our Questions Here?????
Why is Logic's interface still heavy Graphically? My G5 Dual 2.5 with 5.5 Gig ram is not enough? see how Cubase handels graphics on the same machine or even ProTools??? by the way I am a Logic user for more than 15 years, so I guess Apple knows exactly that their clients are faithfull to their products so why Logic is still outdated in many aspects, if Apple does not have the intension to make Logic the industry STANDARD they can tell us clearly

Thoughts???
Sure; that if this was once an awesome app that i would either go back to that version or, having been seduced by new features etc., i find that i can't live without them then I would (and have ) dl Reaper (mac, free), try the Sonar7 demo bootcamped (a truly awesome app), find an le version of Cubase (there's no demo and the full version ain't cheap) and try 'em all out on a second machine over a long, slow weekend. They all have strengths and weaknesses. They all have problems for some users. if you can get around on one of them you can quickly gain passable competence on any of them and at the very least you'll learn new things you can do with Logic and, more than likely, learn that Logic is still your favorite. 8 is a major overhaul, it's bound to take a few patches to get it right. Do we want it to be perfect out of the box? Of course. Is that ever gonna' happen? Noooo ... but if it doesn't work, go back to 7, hassle Apple about and wait till the fix it.
Good luck!

Official Responce From Apple

With eveybody have loads of problems syncing with there verious devices are apple likely to release anything official??
I have stopped using iCal now because it is usless with my N70, and im sure others will follow as they become frustrated..
All we ask from Apple is to regester our problems and find out if any fixes are coming soon..
Simon

Although I am sure that you persused the forums, I did recall reading someone's post stating that he was a-ok with his N70 and iSync 2.2.
http://discussions.apple.com/thread.jspa?threadID=430521&tstart=50
Hope this helps.
H!

A word from Apple...

We're constantly working to make Aperture an even better tool for users, and will soon release an upgrade that includes RAW format support for new cameras and other exciting new features. Please stay tuned.
Joe Schorr
Sr. Product Manager, Photo Applications
Apple

<<< a wonderful uncomplicated communication with their clients >>>
Pano-
If that is the case perhaps you could advise what the release date and features of LR v2 will be? I have been an Adobe user for more than a decade and I typically find no more info from Adobe than from Apple; in fact often less from Adobe.
As to <<< the nearly immediately support of new cameras >>> that certainly was NOT the case with the D2x and the D100. Recent (unspectacular quality) RAW conversions for D3/D300 do not IMO yet qualify as the nearly immediately support of new cameras as a long-term description of Adobe behavior.
Note that I am neither dissing nor supporting either vendor, just describing my observations.
-Allen Wicks

Why is there no official support from apple to use an iPad as second display for mac/PC?

I know there are one or two apps for that but they work over a wifi network, which is very laggy. I feel like an official solution would work ten times better, especially if apple'd be willing to construct a new port on the iPad to make it wired. This will eliminate lag and power issues.
I personally love the ipad, but it has literally zero added value to my life. If this particular option becomes available though, I'll buy an iPad that same day.

Send your suggestion to Apple.
http://www.apple.com/feedback/ipad.html
 Cheers, Tom

-48 The Last Resort Plus the Word From Apple

It pains me to say this people and quite frankly im ashamed with myself. After all the hassle with this -48 error and no fix after a month i reformatted my ipod on a windows XP machine and its now working perfectly. I've docked 5-6 times, loaded on 3000 tunes without a hitch. I have to say the software is now much smoother than before, downside is it just takes ages to mount.
I spoke to Apple again this eve regarding my 30GB video iPod, they are on the case and are gathering as much info from customers as possible. I was told that the problem is that Mac OSX is telling iTunes that the ipod is corrupt and that is throwing the -48. The bottom line is the iPods aren't corrupt and this is the problem. Apple are advising the disk utility repair method as a temporary workaround.
Cheers

In what way was my reply condescending?
I was just trying to convey to the OP that it's pointless asking on these forums when Apple is going to issue a new iTunes version, that's all. No one knows.
Apple traditionally don't announce new products either software or hardware until they are released. So we just have to wait. I'm not here to make apologies on behalf of Apple, but that's the way it is.
"you computer nerds can be."
You may not agree with anything I've said, but why the need to attack me on a personal level?

Any word from Apple on replacement iPod firmware?

Like many others, I made the mistake of updating my 60GB iPod to version 1.1 firmware. After doing that, I ran headlong into all of the bugs (video playback losing sound, backlighting, refusal to load higher res videos, etc.)
Has anyone talked to Apple tech support to find out when Apple will be issuing new firmware?
I'd really like to get the new remote with FM radio, but it requires version 1.1 firmware and I am not willing to lose the ability to play all of the videos that I've encoded. Nor do I want the ability to download higher res videos taken away (since the higher res videos look much better over the video output to a TV).
This is my first Apple product. Is Apple always to slow to acknowledge and fix bugs? Given all of the problems with the update, it should have been pulled days ago, but it's still there and it keeps messing up people's iPods. It cost me two hours of time. Doesn't Apple care when their customers are having that kind of experience?

Thanks for the reply.
I believe that there are many iPod owners who will either not buy the remote or who will return it in frustration after they learn what the 1.1 firmware does to their iPods.
If buggy software followed by days of dead silence (in response to the ensuing complaints) is typical of Apple, I am completely befuddled by their cult-like following. As I mentioned before, this is my first Apple product. I expected that paying a premium price ($400 for a portable music player is a premium price) would get me a brilliantly designed product and top-quality support. Instead, I get firmware updates which cripple the product and Apple doesn't even have the courtesy to acknowledge the problems and remove the buggy software from its web site.

Official comment from Apple about the drop frame issue?

Is Apple going to firmware fix the skipping drop frame issue on the Apple tv?
Or is it hardware related?
Too many of us seem to have experienced this issue for it not to be addressed.
It shouldn't be difficult to fix.
My 1st gen atv was fine.
I should have kept it.

Hopefully it can be fixed. Seeing as Apple has not even acknowledged it I returned mine yesterday since I was coming up on my 30 day return deadline. At least this way I'm not stuck with a device that has a hardware issue.
As of yesterday I have seen this issue on 10 different New Apple TV units, all on different HD sets, different network setups etc. Half of the owners had never noticed it. Two of those were adamant they did not have the problem and one of those still insisted they didn't after I spotted it multiple times. So while the issue has been present on 100% of the units I have seen, its not necessarily noticeable to everyone. I have noticed its much easier to spot on larger displays and when the display quality itself is higher, for example easier to spot on a higher quality 61" 1080p set than a lower quality 720p 26".
If you have the option I would return the unit. Worse case is your don't have the unit, which is not functioning 1005 anyway, for a short period and then grab it again if the issues get addressed.

Any word from Apple??

So has Apple said anything on a patch for 7.3 yet to fix the -50 error that everyone seems to be getting?

Apple does not comment much, if at all, on non-released prducts or updates.

My iPhone4 got replaced as iPhone4s, two years back, i now realised i didnt get any official documentation from apple, its just handwritten unofficial paper i received from local distributor. how can i get official letter ?

as of now i wanna resale my iphone 4s, but due to lack of proper bill of replaced phone, theres been a problem, please help!
IMEI of old iphone4 - *****
IMEI of replaced iPhone4s - *****
<Edited By Host>

You shouldn't be posting personal information. I've requested the Hosts edit it.
As for the documentation you should contact the 'local distributor' whoever that maybe.

If I need to have some official letter (or e-mail)from apple technical service, what is the e-mail address?

For official letter from apple technical support, what is e-mail the address?
I have some case to prove from apple official opinion.
Please let me know.. I try to find that in whole apple site, I couldn't

Okay we're sorta making progress. Barely.
I chatted with someone from support based on your suggestion and she was able to disconnect my AppleID and primary e-mail address.
My "primary e-mail address" on the AppleID site is now listed as my @me.com account.
However, it's asking me to verify it, but no matter how many times I click the "resend verification e-mail" link, nothing has shown up.
If I try to change it to an alternate e-mail, like my @bellsouth.net account, clicking "save" to save those settings does nothing, and it reverts back to @me.com
Nothing at all gets through to my mac.com account.
This is especially troubling since I updated to Mountain Lion this morning. One of the first programs I used, Messages, asked me to verify my AppleID by checking my @mac.com e-mail.
What a headache.

Official word from Apple?

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