Offline Address Book problem with Outlook

Hi all.
A strange issue is occuring in my company. Few of my users do not appear in the Offline Address Book in Outlook (in cached mode) but they do appear in the Global Address list in Online Mode or OWA. I have tried to delete the oab files from the local workstation
and downloading the OAB again with no luck. What I find strange is that if I open the udetails.oab file from the user appdata directory with a text editor then I can find the users in there !
So in short, if the Offline Address Book oab files include all users, why isnt Outlook able to find them ?
Regards,
Fred.

Well, I got in touch with Microsoft regarding this issue and it turns out that this is not an Address Book problem as such. The problem is that there is a certain size limit to the Active Directory user object. When that size limit is
reached, users stop to display correctly (or not at all) in the Offline Address Book. There is a Hotfix available for Outlook 2010 that overrides that limit and a Hotfilx for Outlook 2007 is expected in April.
The root cause is in our case that we have a certificate authority issuing user certificates. When users log on to multiple machines they get issued multiple certificates which pile up and finally their AD user object exceeds this
size limit. The quick fix is simply to remove the certificates from the user account in ADUC (Advanced Mode - Published Certificates). When the Offline Address Book has been rebuilt and downloaded all works fine and all users are displayed... The real solution
is to reconfigure the certificate templates not to reenroll new certificates if a duplicate one exists but that requires some considerations based on the needs of your environment.
Hi FMG,
I am having the same GAL issue with only 2 users; however I’m having some further issues. As you suggested, I checked the users published certificates except
that there were no certificates listed for the users at all.
Have you had any luck with a response from a Microsoft rep for this issue, or can you provide any further assistance?

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Is Address book compatible with Outlook

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Hi,
Address Book "should" sync with an OWA server... I never got it to work, but some colleagues of mine do...
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Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

Trying to link Address Book Contacts with Outlook 2011 - iSync??

Hi There,
Would be grateful for some assistance.
I've got all my contacts and other things in iCloud - wonderful!
I've managed to get all my contacts from iCloud to show up in Address book.
I want to sync my address book contacts in Outlook 2011 - after three days of trying I'm still stuck.
I've checked the Syncing set up in Outlook, that appears to be correct.
I've checked addressbook, and other than having two folders one entitles iCloud (which has everything I need in it) and one entitled On my Mac, which has a couple of testers in it but nothing else, everything else seems fine.
I've checked that iCloud is synching into the iCloud folder in Address Book by putting some stuff on my iPhone and seeing it got pushed from the iCloud to my MacBook - all working fine there.
I have read lots of forum posts and keep seeing references to iSync, and how its on all Mac's but then I see people saying that its not on with Lion - I'm running Lion, and I can't find iSync...so this would seem to be true.
Can anyone tell me how I might achieve this sync process - I would much rather be using an integrated programme like Outlook...any thoughts

Enthusiast: I just got back from the Apple Store. This is the solution they suggested and seems to work. We got rid of iCloud contacts. We just set up Yahoo account in the "mail, contacts, calendars" of the iPhone. Under the "contacts" section we have the "default Account" set to Yahoo. When any additions/delete/mods happen then it is updated on Yahoo.
On the MacBook we deleted the "on My Computer" and deleted "iCloud" and then added the Yahoo account for synching. This is basically used as a secondary backup for the yahoo contact and used if using the computer. It is not necessary to use the computer for any of this.
I've been having lots of problems with Yahoo contacts. I had previously pulled in facebook contacts. This was NOT a good idea. I cleaned up my contacts, exported them out to CSV. Scrubbed some more. Imported them to a new yahoo account. Then deleted all contacts from my main Yahoo, permanently deleting them. Then imported my contacts. I did lose all my "lists" settings. That was a small price to pay.
Now iPhone, iPad and MacBook address book and Yahoo are all in sync.
I was shown at the store is to refresh the Yahoo webpage (CTRL R) and then refresh the contacts on the iPhone. There is a slight delay in update. iCloud is faster at it. But its best to avoid iCloud if you are using Yahoo contacts. Also avoid Facebook contacts. If you really want to use the Facebook feature, I would do it on a different account and then bring in the contacts that you want through an import.
I was having problems with Yahoo contacts and it might be that it was being flaky or they were experiencing problems ... because all of a sudden it started working again. I've seen similar problems with Yahoo Calendar.

Offline Address Book problem

Scenario:
We had an Exchange 2010 Server that we wanted to temporarily migrate over to another server, then migrate back. We ended up deciding not to migrate it back, but now it will be migrated to another piece of hardware. There are 3 Exchange Servers involved;
Exchange1 (the originating server, which has since been deleted from AD), Exchange2 (the temporary mail server), and Exchange3 (the final destination).
Problem:
Currently, Exchange1 has been deleted from AD, mail is flowing on Exchange2 and I'm trying it install Exchange onto the third server, but I'm having a problem with Offline Address Books. I receive the following error during the initial installation process
for Exchange 2010...
Client Access Role Prerequisites: Failed
Error: The nominated Exchange server for offline address book 'Base-OAB' has been deleted. Nominate a valid server and restart setup.
And naturally, I receive the following when I attempt to update the OAB...
Error: Exchange server "PEARCEDEL:903400db-dd36-463f-950e-3d1db9313db0" was not found. Please make sure you typed the name correctly.
Details:
When I look at the OAB on Exchange2, I can see the default OAB that derived from Exchange1. I've tried to move that OAB to Exchange3, but i get the following (I'm also unable to delete it):
Error: You must provide a value for this property. Warning: The server from which this offline address book is being moved, "PEARCEDEL:903400db-dd36-463f-950e-3d1db9313db0", no longer exists in Active Directory. The
OAB will be moved, but this will lead to a full OAB download for all users who are provisioned to use this OAB. If public folder distribution was enabled, the older replica will be removed from the public folder. Also, some OAB settings may be
changed during the move. Please examine the OAB after it has been moved and verify the settings.
Now, the above message says that it will move, but it doesn't.
I also receive that same "You must provide a value for this property." error when I try to create a new OAB.
I'm not concerned about salvaging the old OAB, I just need to be able to install Exchange on Exchange3.
Thank you in advance for your help!

And naturally, I receive the following when I attempt to update the OAB...
Error: Exchange server "PEARCEDEL:903400db-dd36-463f-950e-3d1db9313db0" was not found. Please make sure you typed the name correctly.
Details:
When I look at the OAB on Exchange2, I can see the default OAB that derived from Exchange1. I've tried to move that OAB to Exchange3, but i get the following (I'm also unable to delete it):
Error: You must provide a value for this property. Warning: The server from which this offline address book is being moved, "PEARCEDEL:903400db-dd36-463f-950e-3d1db9313db0", no longer exists in Active Directory.
Hi,
Manually removing Exchange 2007 and later versions using ADSIEDIT is not supported and will not do the necessary cleanups of different settings outside the servers own container.
With that said, you will need to manually change the OAB Generation Server for your OAB using ADSIEdit and you do that by modifying the setting configured for
offLineABServer shown in the picture below.
Martina Miskovic

Address Book problem with edit mode

Address Book problem!! Cant edit my contacts or delete them. Help!!
What can i do? Excuse my English.

Ever since upgrading to Lion I am unable to add notes to new contacts or to existing contacts that did not have any notes. Old contacts that already had notes work just fine.
Any suggestions?
Thanks!

Mail merge in Pages using Address Book - problem with fields

I am a fan of using the many of the Mac OS, iLife and other Apple applications together and just purchased iWork '09. I'd never done mail merges in previous versions of Pages, but I decided to try today with my Address Book data. I stumbled across some problems related to Address Book that have bothered me for some time and wonder if there is a simple go-around. Many of the cards in my Address Book have more than one line in the street address field. For example, they have street and street number in one line and the apartment number in the second. When Pages encounters such vCards in my Address Book, it doesn't know what to do and skips the next line of the address, which includes city, state and zipcode. I have also altered my Address Book template to include such things as the person's college (as I work with lots of college students), but this field is not recognized in Pages' mail merge feature. So, if I put the college name at the beginning of the street field in Address Book (which is what I have done until today), I can get excellent mail labels to print from Address Book, but I now I realize that this causes the mail merge problems in Pages described above. If I list the college elsewhere in the vCard, such as under the guise of "department" (an accepted field for mail merge in Pages), I lose the ability to get accurate mail labels in Address Book. Any ideas?

Page's Mail Merge doesn't show up any "Custom" fields in its list?

Address Book: Problem with telephone no. format

In the telephone number format pane in address book I am unable to have other formats, the only option I have is Custom. In tiger I had a few other options.
Anyone know how to fix this?
See my thread at MacRumors: http://forums.macrumors.com/showthread.php?t=579651
b.

To reinstall would I back up my addresses, delete Address Book, boot from install dvd and install Address Book
I would certainly backup the addresses, but I wouldn't delete the AddressBook in case you have a problem reinstalling it.
After all, your Address Book works and this problem is only a very slight detail to be bothered with, so copy it to another location rather than delete it in case you want to move it back again.
Just insert your DVD and open it in Finder, and first look under Custom Install for AddressBook. If it is not there, then click on Software Restore and see if you can find it there to install.

Address Book Problem in Outlook 2010

Dear All,
I am seeking your help and Support for below mention issue:
After creating new PST in MS Outlook 2010 unable to see the emails addresses while composing new mail, and kindly do tell me that what is the option in outlook 2010 instead of
.NK2 file in Outlook 2003 & 2007.
Many Thanks in advance to all
Regards
Anand Saha
Email ID: [email protected]

Hi,
Unlike earlier versions of Outlook that store the auto-complete list in a file on your computer, Outlook 2010 stores the auto-complete list as a hidden message in your primary message store:
For more information, please refer to this KB article:
http://support.microsoft.com/kb/2679568/en-us
Thanks,
Ethan Hua CHN
TechNet Community Support

Problems with outlook and address book contacts: my outlook contacts had around 3,000 entries. Outlook duplicated by itself and now outlook and address book have each over 340,000. What should I do?

Problems with outlook and address book contacts: my outlook contacts had around 3,000 entries. Outlook duplicated entries and have now 340,000. I reinstalled microsoft office and, thus, outlook, and reinstalled mac OS X system and applications. While I managed to delete outlook contacts so that I can re-sync with my blackberry, the contacts at Mac Address Book were not deleted and still have over 340,000 entries. I do not mind deleting all contacts since I have back up, but I have not been able to delete them. Also, when I go at Address Book and try to delete or merge duplicated entries, the system takes forever and never ends because of such large amount of entries. Worse, when I do so I run out of RAM memory.
My Macbook pro is just 2 months old.
What should I do? Is there a way to delete my Mac Address Book without having the problem above?
Many thanks
Regis

zlatan24 wrote:
For solving out troubles connected with corrupted or lost address book you may use address book recovery. It owns various features such as restoring wab files, it working under any Windows OS. The utility has modern and easy to use interface due to almost every experienced users.
If it is a windows problem it's not going to run on the OP's MacBook Pro

Problem with an unavailable server and the "Offline address book" rol

I have a site with two Exchange 2007 servers and tried to install a new Exchange 2013 but the process did not end well.
Now the 2013 server has the role of "Offline address book" and is no longer available which creates multiple problems. How I can do to remove the references to the 2013 server and move the role referred to one of the existing Exchange 2007 servers?

My recommendation would be to fix whatever went wrong and complete the setup.
The server is probably the generation server for a new offline address list. Check that by entering the following command.
Get-OfflineAddressBook
If there's a new list created by Exchange 2013 setup, you can simply remove it using Remove-OfflineAddressBook, and that should take care of what you're seeing.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

After install KB2889927 Outlook client cannot load Offline address book.

After install KB2889927 Outlook client cannot load Offline address book. Client says: Offline address book Connecting to Microsoft Exchange, and does nothing.
After Uninstall KB2889927 Outlook clent download address book successfully.
Somebody has a problem with KB2889927?
P.S. Exchange 2013 SP1 RU6

Hi,
According to your description, I noticed that the issue occurred after install KB2889927 for October 2014 Office 2013 updates.
I read the
November 2014 Office Update Release and find that the following KB can resolve the OAB download issue in Outlook 2013, please install it to have a try:
For Office 2013: http://support2.microsoft.com/kb/2899493
Or for Outlook 2013: http://support2.microsoft.com/kb/2899504
Regards,
Winnie Liang
TechNet Community Support

Exchange 2010 and Outlook 2010 Offline Address Book Download

Hi All,
Strange problem that I can't seem to get to the bottom of.
On a couple of users, about 10/100, can't seem to download the Offline Address Book. When they do a manual Download Address Book through Send/Receive Group, the progress window will remain at about 5% and the status will show "Copying Offline Address Book
Template File". If I leave the window, it will be the same for a couple of hours without erroring out.
We have a casarray set up, forced the ports to 59595 and 59596 for the address book as mentioned the guide. We are not doing SSL redirect on the Virtual Directory. Test-AutoConfiguration from Outlook returns the correct entries. Works for most users but
not all.
On the users that do not work, I've tried deleting the users profile, deleting the Outlook Directory under AppData. Sometimes, magically (for a lack of a better word), if I check the Offline Address Book Directory a few days later, there are files there.
If I then do a manual Download, same thing, the progress bar will be stuck.
Puzzling as I'm not quite sure what else to check.
All clients are on Windows 7 and Outlook 2010.
Any ideas?
Thanks,
Dave K

I also used your recipe --disconnect the wireless mouse-- and the OAB update worked right away.
     (It is not a Microsoft mouse.   )
Thanks for the information.
I have been trying to find information on non-HID.
If you have any quick tips or a pointer to info about this, I wanted to get a better understanding of this topic.
Does this "wireless" for the mouse use the same "wireless" for the laptop regular network access via WiFi ?
(We had some evidence that when the laptop did not use the wireless mouse the OAB worked OK and/or when the laptop was running only on WiFi the OAB worked OK.    Not sure if this is all the same root cause.)
Also, does anyone know if this is something that Microsoft will fix at some point ?
We are trying to determine if "few or many" people here might be having OAB failures and have not reported it.
Thanks again.
keywords ---- Outlook 2010 Offline Addrress Book update OAB Exchange 2007 cache mode wireless mouse Windows 7 W7 hung manual OAB update scheduled / automatic OAB update
==

Address book file in outlook 2010 with exchange

Dear Team,
previously we were using third party pop3 mailing solution. means we were fetching emails via pop server and sending emails through smtp.
and hence in every user's application data / microsoft / outlook folder one file was created with profile name of outlook account extension of file is .nk2. This is of offline address book.
Now we have migrated few users to online hybrid exchange. Accounts have been migrated to Exchange from pop3.
Now when we are typing new mail and typing someone's email ID it is not appearing. we have to type first time. previously it was happening. so please guide how can we make this nk2 file with exchange in individually.

Hello,
You should ask in one of the following forums, depending on your version of Microsoft Exchange:
Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients
Exchange Previous Versions - Outlook, OWA, POP, and IMAP Clients
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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Offline Address Book and GAL corrupted.

I have and Exchange 2013 cluster with 3 servers all performing both CAS and MB roles. This environment was originally a 2003 server, then 2007, then 2010, and now 2013 so it has been migrated many times in the past. It seems at some point something was missed
and now we are having serious issues.
It started when I was unable to create new profiles in Outlook. After much troubleshooting and digging I found I was also having a problem creating new mailboxes in Exchange and even updating settings such as mailbox limits. When I try to create a new Mailbox
I receive the error:
The LdapRecipientFilter "(& (mailnickname=*) (| (&(objectCategory=person)(objectClass=user)(!(homeMDB=*))(!(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=user)(|(homeMDB=*)(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=contact))(objectCategory=group)(objectCategory=publicFolder)(objectCategory=msExchDynamicDistributionList)
))" on Address List or Email Address Policy "\Default Global Address List" is invalid. Additional information: The attribute type 'mailnickname' or its syntax is not defined in the schema.
This all seems to come down to issues with the Global AddressList and the Offline Address List. Thanks to other posts and Google I found that I should simply update these list using Get-AddressList | Update-AddressList and Get-GlobalAddressList | Update-GlobalAddressList.
These commands however through some erros:
Get-AddressList | Update-AddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
[PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
Get-AddressList | Update-AddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
[PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
WARNING: The recipient "MyDomain.local/Users/HealthMailboxc5809e7b325d447f91bc3d7ea36c15e2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox6d5b50c9e47e4ad283e5ceef43f051e8" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Users/HealthMailbox033a6d5dc2734020861241094e333a83" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox3b9adbecf3224170aa5827a8b9dd8173" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailboxb55608d9ec2c42029346ccf54541fc45" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Monitoring
Mailboxes/HealthMailbox70d4dd84317b4819a90a2dff0178614b" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 2" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 3a" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/OAB Version 4" is invalid and couldn't be
updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book -
\/o=MyDomain\/cn=addrlists\/cn=oabs\/cn=Default" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Offline Address Book - first administrative
group" is invalid and couldn't be updated.
WARNING: The recipient "MyDomain.local/Microsoft Exchange System Objects/Schedule+ Free Busy Information - first
administrative group" is invalid and couldn't be updated.
From what I read this is due to invalid characters in these entries of the Address Books. If I still had my 2010 box I could go in to the Exchange Toolbox, manage the Address Lists and change the Alias of these entries. I don't have a 2010 box though. All
I have is 2013 and from what I have read there is no way to manage the Address lists through the ECP.
I have tried changing them in the Shell with this command:
Get-Mailbox | Where {$_.Alias -like "* *"} | ForEach-Object {Set-Mailbox $_.Name -Alias:($_.Al
as -Replace " ","")}
But this did not work.
How do I fix this issue in an Exchange 2013 environment? Please let me know if more information is needed and thank you in advance for any help.

Hi,
I suggest we rebuild the GAL by contacting a Microsoft Support, or it will be a non-support environment. For your reference, a simple version of the rebuilding steps:
1. Remove the current GAL
2. Run “/PrepareAD” and it will recreate the GAL.
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

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