Offline Approval Mail contains .mht data instead body text
Hello experts,
I'm using the offline approval function of SRM 7. I'm running the report /SAPSRM/OFFLINEAPPROVALSEND for creating and sending the email.
The problem is, that the email contains no body text. Instead there is a data attachment with the same name as my the subject and ending with ".mht"
When clicking this mht data the browser opens and it shows the approval body as html.
changing the parameter to clear text format of report /SAPSRM/OFFLINEAPPROVALSEND makes the same. but the mht opened in browser shows the site in plane text.
Hope someone can help to solve the problem.
Hi Masa,
good question. I send the Approval Mail to MS Outlook, to IBM Lotus Notes and to my private web.de account.
All E-Mails contains no body but this .mht data.
Similar Messages
-
Hi,
When the offline approval mails are sent, we have the buttons 'Approve' and 'Reject' in it.
Correct me if i am wrong - 'Approve' and 'Reject' buttons will be enabled in offline approval mails by the report RSWUWFMLEC.
But when the dead line emails are generated, we don't have the 'Approve' and 'Reject' buttons in it. I want to know how do we control this in the deal line mails. Is it the standard behavior or should we do any customization? If so could you please let me know where we need to the customization.
We are using Process controlled workflow.Hi Sarvanan,
The requirement which i have is .. if a offline approval mail is sent it will have Approve and Reject buttons.
When the remainder mail(dead line mail) is sent we are not able to see Approve and Reject buttons.
I am trying to know why they are not there in the remainder mail (dead line mails). We are using the implementation for the standard badi /SAPSRM/BD_WF_DEADLINES to send the dead lines.
But i am not able to find out how the buttons are disabled in remainder mail (dead line mails). -
Settings for offline approval mail
Hello,
I am on SRM 5.5 ( Extended classic scenario).
Could anyone run me through all the settings required for offline approval mail to be sent ?
It is not working well for me.
Could i have a list of all the customisations and settings to be done.
Thanks in advance,
Aravind Nair.Hello arvind,
Also refer the foll link...https://www.sdn.sap.com/irj/sdn/weblogs?blog=/pub/wlg/795. [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken] [original link is broken]
I have a doc for the necessary steps...pls give me ur mail ID where i can send you that....Also most of the steps are given in the note....Pls refer that...
Regards,
Disha.
Pls reward points for helpful answers. -
Fill in for Me Substitution Rule - Why no offline approval mail to Deputy?
Dear Experts,
in SRM 7.0 CS, i am facing the following question w.r.t. the substitution rule:
When a user (approver) creates the Receive my tasks substitution rule for a deputy, than, when ever there are new SC get ordered that need to receive an approval from the "original" approver, not only this original approver but also the deputy receives a the offline approval mail.
But in case the "original" approver maintaines the second substitution rule - the Fill in for Me rule, than no offline approval mail is sent out to the deputy.
Can you maybe help me out with a pointer regarding a possible root cause?
Thank you very much.Hi Balaji.T.
sorry for the missing clarity in the formulation.
What i usually see in my system is, that when a work item is created (in general) than on one hand this work item gets sent via the workflow to the (universal) work list of the responsible. And on another hand, there is also an offline approval mail that is being sent via an email to the approver. In that offline approval mail, there is a description of the shopping cart content and also a link included. Via that link the approver can branch out into the shopping cart itself, out of the offline approval mail.
So, the above described behaviour i see also, when the first of the substitution rules is used. The delegate receives both, the work item via the workflow into the work list. And also the offline approval e-mail.
But when the second substitution rule is in use, than there is only the distribution of the workitem to the work list of the delegate there. But the delegate does not receive the offline approval e-mail.
Thank you. -
Offline approval mail - change layout
Hi all.
SRM 4.0, server 5.0, backend ECC 6.0, Extended Classic Scenario.
We only use offline approvals meaning that our approvers receive an email that they have to use - in here they are presented with two links; one for approval and one if they wish to reject the item. When pressing the link, this brings up the mail that should be used for the workflow, and this is a mail with a long piece of code like this:
#WFTECHINFOS#00F3D1395134D34D34D34E39F3BE81512DB5DB5FBE#WFTECHINFOE#Please do not change this automatically generated e-mail
Would any of you know how to modify this? Of course not the code itself, but I need to delete the "Please do not change blahblah". This is causing us the issue, that we cannot use Smartphones using Windows 5.0 or lower to approve the purchase, and we have tested that when the added text is not there, the approval is working from all smartphones.
Thanks for input.Hi Dennis,
you can change this in program RSWUWFMLEC.
Search for program part with :
mail body part 3 -
or with searching T19 which is the text that you search.
You can cahnge this program that generates the approval mails.
Best regards,
Laurent.
Award points if helpfull. Thanks. -
How send e-mail with XML + PDF and body text
Hi everyone,
I have a new requirement but I´m with doubts, how to send an e-mail with two attachements (XML and PDF) and body text using -
MIME: multipart/mixed;boundary
I already have code to send XML + body text as you can see below:
Element contentType = docout.createElement("Content_Type");
root.appendChild(contentType);
Text contentTypeText = docout.createTextNode("multipart/mixed;boundary=--AaZz");
absTraceLog.addDebugMessage("Content_Type e-mail --- "+contentTypeText.toString());
contentType.appendChild(contentTypeText)
String text = "----AaZz\r\nContent-Type: text/plain; charset=UTF-8\r\n" +
"Content-Disposition: inline\r\n\r\n" + nfeText +
"\r\n----AaZz\r\nContent-Disposition: attachment; filename="+ prefixo +" "+ chaveNFe +".xml" +"\r\n\r\n" + xmlString + "\r\n";
Element content = docout.createElement("Content");
root.appendChild(content);
contentText = docout.createTextNode(text);
Content.appendChild(contentText);
The code above work good, but I can´t duplicate any field from XiMail 3.0 - because it´s 0:1.
So how to do that ?
Thanks.
Regards,
BR.
Viana.Eng,
That´s works good with mailPackage:
content= "--" + "--Zz" + CRLF
+ "Content-Type: text/html; charset=UTF-8" + CRLF
+ "Content-Disposition: inline" + CRLF + CRLF
+ textBodyMail + CRLF
+ "--" + "--Zz" + CRLF
+ "Content-Type: application/xml; name=" + attachmentName + CRLF
+ "Content-Disposition: attachment; filename=" + attachmentName + CRLF
+ "Content-Transfer-Encoding: base64" + CRLF + CRLF
+ encoder.encode(inputString.getBytes("UTF-8")) + CRLF
+ "--" + "--Zz" + CRLF
+ "Content-Type: application/pdf; name=" + pdfName + CRLF
+ "Content-Disposition: attachment; filename=" + pdfName + CRLF
+ "Content-Transfer-Encoding: base64" + CRLF + CRLF
+ encoder.encodeBuffer(new BASE64Decoder().decodeBuffer(pdfAttachment));
Regards,
BR.
Ricardo Viana. -
Shopping cart offline approval with outlook
Dear Experts,
Currenlt we are working on SRM 5.0 classic scenario and ECC 6.0. I want to implement shopping cart offline approval with outlook.
Can you please guide me what all are the settings need to be done for offline approvals....
Thanks
RaviHi Ravi,
The program RSWUWFMLEC was used to scehdule offline approval mails upto SRM 4.0(In SRM 5.0,report RBBP_NOTIFICATION_OFFAPP is used)..
Please see the foll link for more deatils:
SRM5.0:
http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm
SRM 4.0:
http://help.sap.com/saphelp_srm2007/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
You need to check the settings mentioned in the link above before you scehdule the report for snding the approval mails to the external email ID's of the approvers.
The job mentioned are only for sending the approval mails.To send the requester notification messages to external mail box (instead of SRM inbox),see the foll thread for more pointers:
Re: mail refuse shopping cart
Do let me know if you need an further help.
BR,
Disha. -
Offline approval + Substitution
Hi Experts.
We have implemented the offline approval process in SRM server 5.5. But when there is substitution(both active & passive), the both users get the approval email. I am not sure whether it is correct or wrong.
Could you please calrify me the Offline aproval + substitution with respective approval mail in detail?
You response will be highly appriciated appropriately.
Thanks & Regards,
Pushparaj S.Hi Balaji.T.
sorry for the missing clarity in the formulation.
What i usually see in my system is, that when a work item is created (in general) than on one hand this work item gets sent via the workflow to the (universal) work list of the responsible. And on another hand, there is also an offline approval mail that is being sent via an email to the approver. In that offline approval mail, there is a description of the shopping cart content and also a link included. Via that link the approver can branch out into the shopping cart itself, out of the offline approval mail.
So, the above described behaviour i see also, when the first of the substitution rules is used. The delegate receives both, the work item via the workflow into the work list. And also the offline approval e-mail.
But when the second substitution rule is in use, than there is only the distribution of the workitem to the work list of the delegate there. But the delegate does not receive the offline approval e-mail.
Thank you. -
Change item deatils in offline approval
Hi Experts,
I am implementing the BADI BBP_OFFLINE_APP_BADI to customize the offline approval mail. I was checking the import parameters in debug via the program /SAPSRM/OFFLINEAPPROVALSEND for the BADI implementation and found the item and account assignment details which appear in the approval mail are not held in any of the structures. Only the part till click here to approve appears in the mail. Now I need to implement the following
- Change the logic as which line items of the shopping cart are displayed in the approval mail.
- Modify the logo which appears in the approval mail.
Any pointers regarding this is appreciated.
ThanksHi Saravanan,
For my requirement as per the existing standard offline approval the mail is going with all line item details. I have implemented cost center based approval and want to display only the line items for which the approver is responsible in the offline mail. Is this requirement feasible through the offline approval BADI?
in FM SWW_WI_CONTAINER_READ_OBJECTS its returning the guid and object id of the shopping cart which means I can get all the line item details but again I need only the line items relevant for the approver.
"To remove the SAP logo, the import paramer it_ct_mail_text will have the SAP logo details.. just clear the line and modify the internal table it_ct_mail_text.."
I could not find any such import parameter, there is one parameter ct_mail_text but its not holding any value.
Please advice. Thanks. -
Some prints have black stripes instead of text
Sometimes when I print a pdf, the printouts contain black stripes instead of text.
Acrobat X Pro was used to create the documents from Word 2010.
The Printer is a
HP Laserjet 4700
Driver: HP Universal Printing PCL 6 (61.118.1.11744); UDP Version: 5.4.0.11744
I also tried another drivers AND also another Printer (HP 4700 too).
Still the same results.
Do you have any ideas what could be the reason for that problem?
thx 4 info
gammaThis type of result is often due to errors in the HP printer drivers. Several things can be tried. Sometimes, using a tested driver for an older, but compatible printer will do the job. A lot of folks used the use the HPLJ2 driver even with HPLJ3 and 4 systems. Another option is to try to print as a graphic. At this point, I can only suggest playing around with things. A lot of folks like the graphic driver aspect instead.
You might also consider printing to the printer in a PS mode rather than PCL if that option is available.
I am only suggesting things I have seen tried by various folks. I don't have a good explanation. -
In Mail, I cannot get the body text color to change from black. I can change the signature color, but the body text will only be black. Any thoughts?
Thanks, MikeThanks @cooperator
I will have our development team take a look. If there is a platform issue a ticket will be opened.
John
I work on behalf of HP. -
Write approval mail data to sqlserver use RoutingAgent class
In exchange server create some TransportRule. Like this:
New-TransportRule "Approval1" -HeaderContainsMessageHeader "X-Approval" -HeaderContainsWords "test1-Approval" -ModerateMessageByUser
[email protected],[email protected]
New-TransportRule "Approval2" -HeaderContainsMessageHeader "X-Approval" -HeaderContainsWords "test2-Approval" -ModerateMessageByUser
[email protected],[email protected]
When user send email , and test2 user approval this email , I want write some data (from,to,subject,body,sendtime,approvalUser,approvalResult) to sql server ,
In custom RoutingAgent class OnSubmittedMessage method,
if MapiMessageClass =IPM.Note.Microsoft.Approval.Reply.Approve this mail is approval mail, and MapiMessageClass= IPM.Note.Microsoft.Approval.Request.Recall or IPM.Note.Microsoft.Approval.Request.reject
but I don’t The original message, The relationship between them was found.
Thanks all.
Anything is Possible!You would need to use the PidTagReportTag property https://msdn.microsoft.com/en-us/library/ee160822%28v=exchg.80%29.aspx to relate the message (although this would
contain information about the Message that is being stored in the Arbitration mailbox). But this property would be both present in the Moderation request and Moderation response. To read that property in the Transport Agent you will need to use the TNEFReader
eg
http://gsexdev.blogspot.com.au/2011/04/reading-custom-mapi-properties-in.html
Cheers
Glen
-
Problem while receiving a mail in blackberry using offline approval
Dear SRM Gurus,
We are working with SRM Server 5.5, SP08.
We are using offline approval functionality using <b>Blackberry</b> device. We
have observed that in an approval mail sent to blackberry, the approver
does not see hyperlink for "Approve by mail" or "Reject by mail" text.
However, when the same approval mail is checked on any other mail
application like gmail or yahoo, we are able to get an hyperlink and
approve the work item.
While execution of report "RBBP_NOTIFICATION_OFFAPP", we have selected
a checkbox "with approval links".
Kindly suggest, how can we rectify this problem. We will appreciate your immediate help.
Thanks in advance,
chandra sekhar
0062 081510685482Hi
Yes, but for this you need have SAP MI (mobile infrastructure) configured in the landscape. MI is part of SAP NW. Integration of MI is possible with SRM2.0 and upwards.
<u>For details refer -</u>
http://service.sap.com/mobile - mobile procurement
Re: Shopping Cart approval process in SRM using Black Berry
Shopping Basket Approvals Through Blackberry
<b>To change standard email text</b>
Re: How can we change the standard email text?
<b>There is a former thread dealing with text modification in the <u>RBBP_NOTIFICATION_OFFAPP</u> .</b>
https://forums.sdn.sap.com/click.jspa?searchID=3694563&messageID=3714821
<u>Configuration of Approval mails to Blackberry - Refer to the HELP links -></u>
http://help.sap.com/saphelp_srm40/helpdata/en/5a/af5eff85d011d2b42d006094b92d37/content.htm
<b>Other related links -></b>
WF does not restart when requester accept changes
RBBP_NOTIFICATION_OFFAPP
Offline Approval: RBBP_NOTIFICATION_OFFAPP Vs RSWUWFMLEC
RBBP_NOTIFICATION_OFFAPP
Re: Offline approval
Re: Is it possible to action an approval work item sent to Lotus Notes mail
http://help.sap.com/saphelp_erp2005/helpdata/en/index_srmaddon.htm
WF-BATCH or not WF-BATCH....
Do let me know.
Regards
- Atul -
SC Approval mail Language - other than mentioned in Offline report
Hi All,
I have an issue with the approval mails.
In the offline approval /SAPSRM/OFFLINEAPPROVALSEND email language was set as English. However system is sending mails with user local language. Like if user belongs to germany then mail was triggered in German.
I have checked all the possibilities. Every were it is English.So please help me out to fix this issue.
Thanks
JagadHi Ricardo,
In the offline approval we are email language as Recipient language. However the language is different from the user language.
Like UK users are getting emails in French language.
Generally while sending approval mails - language will be picked from the user profile.
Even though in user profile Language EN is maintained but still it is emails are going in wrong language.
Please give me ur ideas to fix this issue.
Regards
jagad -
I downloaded the Windows Live Essentials for Windows 7 running under Parallels 5.0.9310. When I try to bring up Windows Live Mail I receive the error:
Windows Live Mail could not be started. Closing Windows Live Mail. Your calendar contains corrupt data that is forcing Windows Live Mail to close. (ox8000fff).
I have:
1. Done a repair via control panel
2. Deinstalled just mail from the control panel, removed the registry entries for Windows Live Mail in hkey_current_user and hkey_local_machine.
3. Reinstalled just mail.
Nothing seems to work. I am still getting the error.Hi Caprichoso,
Since it is to be more of Windows Live Mail issue, I kindly recommend you to contact Windows Live Mail Technical Support Team for a specific solution. Here I would like to share the following method based on my research:
You can click Start, click Control Panel and click Clock, Language, and Region, click Date and Time, click Change time zone and uncheck the box in front of “Automatically adjust clock for Daylight Saving Time”, click OK twice.
Best Regards
Dale
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