"Offline material is present" Premiere Pro CC PluralEyes 3

Hi!
I'm new to both Premiere and to PluralEyes.
I'm editing a multicam concert video.
When trying to export it I get the message "Offline material is present in this export and will be encoded using the offline media graphic". Even though there is no red offline media gaps, and all the files in the Project 'table' are shown as online.
Could someone tell me what I did wrong with my workflow?
What I did:
Added video files into PluralEyes, synced them there, exported Final Cut Pro XML for Premiere to my desktop.
In Premiere Pro CC, imported the XML file, dragged it to the timeline to start the sequence.
Started editing, everything was fine until I decided to check how it exports. When clicked on File>Export>Media the message about the media being offline appears.
After this I imported all the video files one by one to see if it changes anything but it didn't.
HELP

I don't think you will see a red line. A red screen that says 'media offline' yes, but no red line. The clip that is off line shows up in my timeline as red, but not the multicam sequence that one would want to export, but the multicam source sequence.
I do not use PluralEyes because rather manually sync then use that - and then when Premiere CC came along, it is able to do the sync'ing by audio no problems (as long as your audio is good).
I won't be able to tell you what you did wrong with your workflow - only guess.
Guess #1 - did PluralEyes change a file name?
Guess #2 - Finall Cut Pro XML have a file name change?
I don't know, pretty lame guesses as I'm starting to draw blanks in thought because you edited and everything was fine until you go to export.
If you are in Premiere CC have you considered using its own syncronization?

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"Offline material is present in this export and will be encoded using the offline media graphic"

This comes up every so often with my renders. I have a 28:30 minute project that is 100% complete. All the files are present locally, and nothing shows as offline or missing. I've gone through the final sequence frame by frame and NOTHING is offline or missing. But when I want to send it out to export, I get the message above in the title.
What's strage is if I ignore it, then sometimes the final render WILL have display the offline graphic even though it didn't display as such in the Premiere timeline.
Often, restarting Premiere and reopening the project irons that glitch out just fine, but I have one particular project that seems to do it every time. I've tried the "import into a new project" trick, but with no luck.
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Hey Guys,
Anybody find a solution to this yet? I am working with Premiere Pro cs5, working with r3d footage, and am having the "offline material is present" error pop up when I try to export using adobe media encoder. Prior to that error box popping up, there is another dialogue box that says that premiere has detected that there is an update to media encoder, I am running media encoder 5.01 and tried to update it but it tells me all files are up to date.
Anyways back to the problem, there is only one shot that is affected and is rendered with the offline media image( this clip also happens to be a different colour(green or teal) than the other clips in my sequence(which are blue or greyish), not sure if this is an indication of anything. I reimported the clip, and re did the edits and then exported just that new small section to see if the error would happen again,this time however, when I did the export, instead of "queue", I just hit "export" ,and the export happened without media encoder actually opening. The file came out fine,even though I had the offline media present pop up, the video was all good. I know I changed a couple of variables in that troubleshooting, so now I am trying the entire sequence with the "export" button instead of "queue" button in the media encoder pop up box, hopefully that will help. The only downside is that it seams like it takes way longer to export this way than in the queue.
I'll report back to let you know if that helps and if I can reproduce the error with the "queue" button.
EDIT
Both exports worked, so it must have been due to the re importing and re editing of the clips, however I still get the error message "offline material is present..." I guess I'll see what happens next time I do an export. Cross my fingers.

Offline material is present in this export...

I have created a sequence and want to export it. When I got to File-->Export, I got a message, "Offline material is present in this export and will be encoded using the Offline Media graphic." I clicked OK and the export started. Two hours later it ended but there was no file (.mov) to be found. I don't know what offlilne material is being referenced. I have looked at each clip and can find no problem. All of the clips appera to be online. Can anyone help me to find the offending "ofline material"?

"Off line" according to some on members this forum refers to low rez files used in editing instead of original source files.
But in your case...Adobe refers to it as files that are not linked and located by the Project
Go through the project bin where you imported your source files and there is a column that will tell you which files are "off line".
You need to locate and link to them.

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Yes, nothing happens when it's empty. There is a failure with the connection between the softwares. I also had this problem with trying to transfer files from Premiere to Speedgrade a while back. I never did find out the problem.
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Hello everyone,
I have a project with several sequence that I have been working for a long time (multicam basically)
Every time I try to render/encode any of the sequence the Media encoder is giving me a:
"Offline material is present in this export and will be encoded using the Offline Media graphic"
And of course thats not useful at all
Exporting the sequence, manually without the media encoder, give me a good result.
I tried with Premiere Pro CC v7.2.2 and CC 2014, and the behavior is the same.
I also tried to offline the media and link it back again, and the issue stays.
All the media is on a local hard drive (not USB/network)
Another weird behavior, is that every time I open this project, the conforming task starts all over again (also in both PP CC versions). I also, attempted the "Save cache close to the source…" setup, but the results is the same. It conforms every time I open the project (I can see the cache files created in the file system)
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Hi guys,
As there was no reply here, I tried to open a case with Adobe, but the guy from the support chat had no idea.
I was in there 2 h, and it only asked:
"where do you have all the media files saved?"
"Ok. Are they linked?"
This was actually answered on the initial problem description.
and after the last question, it just to rapidly close the chat session, and leave me with no answer.
Can anyone point me out how should I address this problem?
Whats the best way to get support from adobe (I'm a CC user)
Regards,

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What's the matter with premier pro cc?

These may help
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PP CC 7.1
Win 7 Pro 64
I am trying to export a sequence and whenever I try to export it I receive the "Offline material is present..." warning dialogue. I'm well aware of what offline material is, how to relink, etc. I visually inspected every single piece of media in the project and every piece of media is online.
I exported the sequence anyway and when I played it back all of the media was in the final output file.
Is there a way in the project to search for offline content? I don't think there is but figured maybe someone else has encountered this and/or knows of a resolution.
I would like to locate the media (if any) that Premiere is saying is offline thus throwing the offline material warning.

I was referred to this page by a link in the NewBlueFX support forum (http://support.newbluefx.com/newbluefx/topics/titler_pro_2_premiere_cc_on_windows_7_titles _ok_on_timeline_but_show_up_as_media_offline_in_render?utm_content=reply_link&utm_medium=e mail&utm_source=reply_notification&reply%5bid%5d=14012934#reply_140129340).
I think there is a confusion / conflict in advice here. The thread starts with the tile including "Media Offline" messages and farther below that in the proposed resolutions - a suggestion is promoted to resolve "Media Pending" messages - and as far as I am aware these are different and show in different places..?
"Media Offline" messages as put forward to be the issue are happening for me at the export to Media Encoder initiation. Inspecting all content within the project - nothing is listed as offline or missing and certainly opening the project no media is pending.
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I'm trying to import a sequence into premiere pro and suddenly a few sections are 'media offline'

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From CC 2014 menu, select: file / project settings / General
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Please look at:
http://www.thepfjstudios.com.au/images/PremiereProblem.jpg
to understand my issue better. (Img 1440x900, approx 210kb)
In the upper left box are the videos in the project. This issue is with all videos in the project, but for the example, I'm looking at the highlighted video, MOV03C_03.mpg. The thumbnail at the top of the list shows the video is working, I can play it fine by pressing the play button next to the thumbnail.
The same video, MOV03C_03.mpg, is in the timeline at the current point of the cursor. The current timecode is 00:00:55:22 (hh:mm:ss:ff). I don't understand why the monitor on the upper right corner is showing the video (and all videos in the project) as "media offline", when they're all in the project and able to be played, therefore *not* offline.
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The guy that said "if an Asset appears as Off-line, it is because the Asset IS Off-line" obviously hasn't seen this problem before.
You are absolutely correct here. Most users have not seen this problem before. In my search of these fora, I found only this, and one other thread where this behavior was reported. In all others, the problem came about because of things like Paths changing (external drive letter changes were the most common). There were cases where the Path was changed by Renaming, Moving and Deletion, but only this, and one other instance, where something else intruded.
Now, it appears that you also encountered the issue, so that runs the count up to three. There are possibly others, who have never posted here, but we cannot count them, unless one searches every possible forum on the Internet.
It is good that you have found a way to get around the issue, and thank you for posting that.
I do, however, have a little problem with your attitude. A forum respondent can only comment of problems that they have had, observed from others, or have read about. If few users have encountered this issue, it might seem that it is related to but a few Projects, systems, or users' actions. If it were a universal Bug, it would seem most logical, that many others would have encountered it, and reported it.
You are correct. I have not encountered this problem, and it appears that most other users are in the same exact position. Maybe we do something differently, or our systems and Projects are different enough, that we have just been spared. I am not sure that is a bad thing.
Again, thanks for posting your keystrokes to handle the problem, when it arises. I hope that will help others, when they show up.
Good luck,
Hunt

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So if you got here looking for an answer, this is what worked for me:
   (se você quer uma resposta em portugues me avise)
- Exit all adobe software (including Cloud)
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- Remove rendered files too from your project folder.
- Restart computer
- Use a Registry utility to clean up your computer from traces (I use Glary Utilities)
- Install Premiere Pro CC
- Restart computer
- Install Quicktime 7
- Restart computer
- Everything should be fine by now.
=)
Good luck!
Regards
Lucas Selbach
Brasil

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Let me know if this makes sense.
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You can never get better than the original footage, so transcoding to ProRes after editing makes no sense at all. One might do that before editing if their computer couldn't handle the native media, but...you've already done the editing.
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but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
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I made a small video for a friend of mine of her and her partner over the last 10 years of them being together. There is only one small video piece at the start and the rest of the video is picture based with music in the background. Now, i cut, mixed and edited all this material they gave me in Premiere Pro. I also added menu breaks to be able to eventually create scenes in Encore.This worked fine and the quality was great! I then queued this up and added my time line into Encore and began working on the menu screen, scene buttons and using the orphanage to drag my content from. I also set up some poster frames and so far all looked great.
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erm... ok, you might have to go back a page or two... cause i am not so familiar with all the terms and lingo....lol
Where would i find this field dominance?
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"Offline material is present" Premiere Pro CC PluralEyes 3

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