Offline Media

I have AME 2014.1 set to not render when there is any offline media. The render will fail with the sheep sound and provide the offline media explanation. That's fine, it stops me from wasting time on an export that I won't be able to use.
The problem is that since the October update, there is a lot of 'offline media" that really isn't offline. When I go back into PP, everything is fine. If I change the AME setting and let the export continue, thus allowing me to find just where AME thinks media is offline, that very same clip is just fine in PP.
So my question is, why is AME suddenly seeing media as offline that's really not? Is anyone else seeing this behavior?

Open AME's preferences and turn off "Import Sequences Natively". Now resend your sequence. Does the problem go away?
It's really strange that this would start only after the update. If the solution I suggest solves the problem I'd be interested in doing some further troubleshooting when you have time so we can narrow down what it is about the project that it thinks is offline.
btw.. I am reasonably certain this will work for Jim. Inger123, I'm not sure. Please try it and let me know.

Similar Messages

Office365(Click to Run) Deployment with MDT Offline Media

Hi,
I have a scenario where i have to deploy Office365 using click to run with MDT offline media. Now the problem is with configuration.xml file in which we specify the source path of office files.
Here in this scenario as i have to deploy client machines with offline media, so in this case what will be the path in the config.xml file?
For testing purpose, after downloading the office source files, placed the setup.exe,config.xml file and office source folder in a same folder. Here is the config.xml file that i am using
<Configuration>
<Add SourcePath=" " OfficeClientEdition="32" >
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
</Product>
</Add>
</Configuration>
In source path, i leave it blank,so that it will use the office source files which was saved in the same folder.
Then in MDT server, created a new application for Office365.In command line used the command :- setup.exe /config configuration.xml
Created a new task sequence for OS deployment and added the step install application for installation of Office365.
After creating a selection profile for the deployment, created a offline media for deployment of client machine.
Now while i am running the offline media on the bare-metal machine, after OS installation the deployment got stuck at step install Office 365. Got error message pop up, according to which internet connection needed during installation process so that the
click to run set-up will download the office source files, It means this will not use the previously downloaded file which was saved in the same folder.
So this is what my problem is.. How can i customize the configuration.xml file so that i can install office 365 with offline media.
Regards
Pallavi

<Add SourcePath=" "
....In source path, i leave it blank,so that it will use the office source files which was saved in the same folder.
As per
https://technet.microsoft.com/en-us/library/jj219426.aspx#BKMK_AddElement
SourcePath indicates the installation source path from which to install Office when you run the Office Deployment Tool in
configure mode. If you don’t specify SourcePath in
configure mode, Setup will look in the current folder for the Office source files. If the Office source files aren’t found in the current folder, Setup will look on Office 365 for them
So, for the /configure mode, you should remove the Sourcepath element completely - do not specify as <space>
Don
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How do I find the "Offline Media" or otherwise fix this?

When I try to encode a particular 30 minute timeline (I have successfully encoded other shorter timelines for Blu-ray before, in between, and after getting errors on this timeline) I get this error message - "Offline material is present in this export and will be encoded using the Offline Media graphic". I have spent hours going through the timeline frame by frame and cannot find any "offline material." As far as I can tell nothing is offline.
Presumably, Premiere Pro "knows" what is offline. Is there any way to get Premiere Pro to indicate to me WHAT it "believes" is offline and WHERE on the timeline it believes that material is?
Yesterday, even though this error appeared, I successfully encoded this timeline for DVD. It encoded fine and a frame by frame examination of the encoded video by two people did not find any sign of "the Offline Media graphic" or any sound problem.
I decided the error message was itself an error and have spent nearly all day yesterday and today trying to encode the timeline for Blu-Ray. I have tried the unmodified AME presets "H.264 Blu-ray" and "MPEG2 Blu-ray". Both generate the same error message -- "Error compiling file. Unknown error."
I have tried to EXPORT it directly from Premiere Pro and from an AME QUEUE. The result are exactly the same either way.
The encode appears to proceed normally, but after about
I am working on a 2 x 2.4 Ghz Quad-Core Intel Xeon MAC running with a OSx (10.8.5) with 28 GB of 1066 MHz DDR3 RAM. It has an nVidia graphics card, but at the moment I can't get this box to show me which one, so I will send this message now and update that bit of info if someone requires it.

WELL... that was weird. Thank you all for your advise, but it seems I was mislead by Premiere Pro, so I must apologize for unintentionally misleading you.
I STILL get the error message - "Offline material is present in this export and will be encoded using the Offline Media graphic".
And after following the advice I got from Michael MTT and checking every single one of the dozen of offline clips in the project... I know absolutely that there is not a single offline clip in the timeline I'm working on and that the error message is indeed a mistake by Premiere Pro.
But the solution to the "Error compiling file. Unknown error." message turned out to be truly weird. It was generated by a corrupted video effect (color correction) on a 2 second clip.
As I mentioned, I also work on an Avid system and when a timeline on the Avid has this sort of problem I do a "video mixdown" which PP calls "nesting". Based on the success of that procedure I decided to try nesting all the video tracks in this troublesome PP timeline. That turned the render line above of the timeline entirely RED. So I did a RENDER ALL (is that what it's called?) and about a quarter of the way through the timeline, up popped "Error compiling file. Unknown error." The rendered line was green up to a point and then red. Finally, I had a place to look and what I discovered when I did was that when I played through that part of the timeline it was holding the previous graphic as a still through the clip with the corrupted effect on it, but the criminal clip was not being played. I dug around, found the corrupted effect, which was the third of three identical color corrections applied to that clip. I deleted it and POP the everything displayed and rendered and encoded perfectly.
Thanks again all.

Easiest Ways To Update Offline Media?

We normally use PXE boot and deploy images across the network even though is seems slower since many computers are on a 100Mb connection due to sharing their network port with a 100Mb VOIP phone. We do this for convenience mostly because of the big hassle
of updating multiple flash drives whenever the image or task sequence is updated.
We could use multicast if we were doing many simultaneous deployments of the same image, but the majority of the time, we are reimaging one-off machines one or two at a time.
However, I just saw some hardware and software that seems like it could make using offline media more manageable if they were used together.
Instead of copying the Content folder manually one stick at at a time to USB flash media, is there any reason you cannot just mass clone multiple copies of the LiteTouchMedia.iso file to multiple bootable usb drives using ImageUSB http://www.osforensics.com/tools/write-usb-images.html and
a USB hub like this?
This software copies the ISO as if burning a DVD. It does not copy the Contents folder files the way you would manually create USB media for MDT.
If this works, then updating as many USB sticks as we can get on a hub wouldn't be much more difficult than just updating one USB stick.

We got them back at the same time by telling all of the remote technicians to send (FedEx) their flash drives to the corporate office. There was a period of time, maybe a week, where the remote technicians didn't have flash drives. That worked for us but
that's obviously not a technical item - it's a process item. Once all the flash drives were updated, which took about a day, we shipped the flash drives back out to the techs.
Mind you, we also had PXE booting for OSD through SCCM at all of our remote locations. So we approached the OSD question through a few different angles. (Flash drives, PXE + OSD, and also a "break-fix" location that machines could be shipped to.)
-Nick O.

"Offline material is present in this export and will be encoded using the offline media graphic"

This comes up every so often with my renders. I have a 28:30 minute project that is 100% complete. All the files are present locally, and nothing shows as offline or missing. I've gone through the final sequence frame by frame and NOTHING is offline or missing. But when I want to send it out to export, I get the message above in the title.
What's strage is if I ignore it, then sometimes the final render WILL have display the offline graphic even though it didn't display as such in the Premiere timeline.
Often, restarting Premiere and reopening the project irons that glitch out just fine, but I have one particular project that seems to do it every time. I've tried the "import into a new project" trick, but with no luck.
Clueless in Exportville

Hey Guys,
Anybody find a solution to this yet? I am working with Premiere Pro cs5, working with r3d footage, and am having the "offline material is present" error pop up when I try to export using adobe media encoder. Prior to that error box popping up, there is another dialogue box that says that premiere has detected that there is an update to media encoder, I am running media encoder 5.01 and tried to update it but it tells me all files are up to date.
Anyways back to the problem, there is only one shot that is affected and is rendered with the offline media image( this clip also happens to be a different colour(green or teal) than the other clips in my sequence(which are blue or greyish), not sure if this is an indication of anything. I reimported the clip, and re did the edits and then exported just that new small section to see if the error would happen again,this time however, when I did the export, instead of "queue", I just hit "export" ,and the export happened without media encoder actually opening. The file came out fine,even though I had the offline media present pop up, the video was all good. I know I changed a couple of variables in that troubleshooting, so now I am trying the entire sequence with the "export" button instead of "queue" button in the media encoder pop up box, hopefully that will help. The only downside is that it seams like it takes way longer to export this way than in the queue.
I'll report back to let you know if that helps and if I can reproduce the error with the "queue" button.
EDIT
Both exports worked, so it must have been due to the re importing and re editing of the clips, however I still get the error message "offline material is present..." I guess I'll see what happens next time I do an export. Cross my fingers.

Premiere pro cc link offline media error message:the file has no audio or video streams

hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

PP CS4 won't relink offline media

Can anyone help me trouble shoot my Premiere Pro CS4? It would refuse to let me save anything, freeze and make me force quit it over and over, finally it told me to reinstall. So i did but now none of my previous timelines work, the media is all either offline or just not playing when i try to playback. When i try to relink the offline media it tells me the file dimensions are too big. What can i do? This is a big project which needs to be completed urgently and i don't want to have to start over losing weeks of work.
I'm using a macbook pro and an education version of the adobe masters collection.

Hi all, thanks for your help but neither of those solutions are working. I have found an autosave in which most of the media is still linked but not all of them and I am still being told that the file dimensions are too large to link, despite being from tapes i captured using premiere pro. While all clips are in the same place as where i edited them, the ones that appear to still be linked are blank and will not play.
Date: Sun, 29 Jan 2012 10:00:12 -0700
From: [email protected]
To: [email protected]
Subject: PP CS4 won't relink offline media
    Re: PP CS4 won't relink offline media
    created by Bill Hunt in Premiere Pro CS4 & Earlier - View the full discussion
Jeff covers two of the biggest reasons that Media is Offline, and why one might not be able to relink to the media. This ARTICLE goes into detail on a few other reasons. The biggest question, and also at least part of the solution, is "why is the media offline?" One of the main causes is that something changed in the Path to the media, which is absolute. Then, when PrPro cannot find that media, it asks "Where is file ____ ?" and the user chooses anything but the Finder to locate that media, then Saves the Project. All media with changed Paths will then show as Offline. However, manually relinking will correct that. In your case, you are failing in that relink operation, so Jeff's suggestions take on even greater importance. Still, by defining WHY the media is showing offline, might be useful in determining how to relink. Good luck, Hunt
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Premiere pro cs4 problem - linking offline media please help!!

Guys please i need your help, i have a macbook 13' with snow leopard installed, the problem is that when i open my excisting project and i try to link the offline media the premiere freezes. I've tried to paste the video files into a new project but still no luck it still freezes. The thing is that when i create a new project and capture new video the premiere works fine.
I dont know if this clue can help you but i used to have the video files in my external WD and then i copy them to my macbooks hard disk.
Please i dont know what to do please help me.

am also getting this error from the console i hope this helps
28/10/2009 14:20:30 Adobe Premiere Pro CS4[333] Error loading /Applications/Adobe Premiere Pro CS4/Adobe Premiere Pro CS4.app/Contents/Plug-ins/Common/RecorderHDVMac.bundle/Contents/MacOS/RecorderHDVMac: dlopen(/Applications/Adobe Premiere Pro CS4/Adobe Premiere Pro CS4.app/Contents/Plug-ins/Common/RecorderHDVMac.bundle/Contents/MacOS/RecorderHDVMac, 262): Symbol not found: __ZN3ASL4File6CreateERKSbItSt11char_traitsItEN7dvacore7utility19SmallBlockAllocator12STLA llocatorItEEENS_15FileAccessFlags4TypeENS_18FileShareModeFlags4TypeENS_26FileCreateDisposi tionFlags4TypeENS_19FileAttributesFlags4TypeE
Referenced from: /Applications/Adobe Premiere Pro CS4/Adobe Premiere Pro CS4.app/Contents/MacOS/../Frameworks/IPPMPEGDecoder.framework/Versions/A/IPPMPEGDecoder
Expected in: /Applications/Adobe Premiere Pro CS4/Adobe Premiere Pro CS4.app/Contents/MacOS/../Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation

Reconnecting offline media issues after moving files

Hi I am having a bit of a headache with offline media files in final cut. Our data requirements have recently outgrown the internal drives on our mac pro so we have switched to keeping all of our footage/projects etc on an external network raid (freenas). After moving all the footage over to the new drive final cut understandably asks to reconnect media so I point it in the direction of the new location and click search.... It searches through but finds nothing so I hit locate and manually point it to one of the offline files. It finds maybe 2or3 (out of over 2500) of the files then asks to locate more and so on. I spent an afternoon reconnecting all the offline media and all was fine until today when half the files showed as offline as final cut decided to start looking for them in their old location and not the new location I specified previously so I had to spend hours reconnecting them manually a few at a time again.
I'm worried that I would needto make a quick change to the edit and when I open a project final cut has a tantrum and says stuff is offline then won't let me quickly reconnect everything at once, instead making me do it one or two clips at a time
Does anyone know why it's doing this and what I need to do to make it stop???
Many thanks in advance!

I hate to say 'you built this house' but you might have. Although FCP's media manager has been crap since it came into being in v2... it still is the best way to move media around. BUT - THAT said, if you at least kept the CAPTURE SCRATCH folders intact it shouldn't have been that much of a problem to get stuff loaded back in.
I'd say... keep plugging away, bit by bit.
Good luck,
CaptM

My vidoe clips in the timeline have changed to a screen that says "offline media" in six different languages

my video clips on the timeline have changed to a red screen that states in six languages "offline media support"

frustratedusere
What version of Premiere Elements are you using and on what computer operating system is it running?
If you opened a previously saved closed project and were greeted by a colorful media offline display and "Where is the file.....?" messages, there are at least two possibilities.
1. You have move, deleted, or renamed files and folders that you imported into the project after you saved closed the project.
When you import media into the the project, all you get in the project are copies of the originals which are at a hard drive save location. However, the project needs to
trace back to those originals at the location where they were when you first imported them into the project. You can use the "Where is the file....?" messages to reconnect
your source media to the project. Can be time consuming and a nuisance.
2. If you stored the project's source media on an external hard drive and that drive changed drive letter for some reason, this would create a media disconnect situation.
Correct the drive situation if this applies to you.
Please review and consider and supply more details. We can discuss this and other related matters (such as use of the Project Archiver) depending on your details.
Thank you.
ATR

Offline Media isn't reconnectinghe

My clips show the "Offline Media" red stripe but the video still shows in the viewer. When I do the "reconnect media" process, I can find the clip or photos just fine but when I reconnect them the Red Stripe doesn't go away but the footage is still there. I have never had this happen before. I was able to reimport one clip and just remove the other one. That was fine for that clip as it was a totally edited clip but the ones that are all cut up on the timeline, I don't want to re-edit them.
I hope this makes sense.
Thanks for any help
Brad

Once you have reconnected the clips try trashing your thumbnail cache folder.

Locating Path for Offline Media

I have some offline clips in my project and the media is spread accross multiple hard drives. Is there anyway to find the path (in the directory) to locate the offline media? I know Premiere has the data because if the correct drive is plugged in the media connects automatically.
I would just like to see the path so I dont have to 'trial and error' plug in every drive I have till the media goes online. I often rearrange and delete things which makes media go offline, so if I could see the path I would know what it is that premiere is looking for and could relink it to the new location. In Final Cut you would just right clip on the clip, select "recconect Media" and it would then tell you where FCP is looking for the offline clip (ie: Macantosh HD/Users/Benjie/Desktop/Partnerships Footage Day 01). Having this path infomation saves hours of searching, does anyone have the solution?
I am using CS6 on Moutain Lion
Thanks

This is only possible with the newest Premiere Pro CC. For earlier versions, you're pretty much stuck guessing.

Locating offline media very slow

When I have offline media in Premiere CC, I open the Link Media dialog, then hit Locate, then I wait for the files to show up. I am waiting upwards of 1 minute, sometimes even 2 minutes for the directory hierarchy to show up. Once it shows up, I can very quickly link the file. Why is this so slow?
I have only two volumes mounted: an SSD and a 4-disk soft RAID 0. No network volumes and no external drives. Ever since upgrading to Mavericks, I have noticed similar slowness in all apps that use the OS open/save file dialog, but I can't figure out why that is. Perhaps it's related.

Thanks. I have 16GB Ram, 64bit Win7, Intel(R) Core(TM) i7-3970X @ 3.50GHz 3.50GHz. AE is set to have maximum disk cache of 46GB. RAM reserved for other applications: 5GB RAM available for AE, PR, Pl, (some triangular icon [edit] which is ME ), Ps: 10GB. nothing else checked on that screen.
Typically just a mail client, 1 or 2 sessions of Firefox, 1 or 2 network folders open when i launch AE.
The last couple of times specifically, i had a 450 frame animation sequence at native 720p. then i added a curves layer on top of it in AE, then added two ~600x300px logos, one in each lower corner, then added a new solid layer which i used as a vignette. Finally over that i added a 720p still image which i held for another 15 seconds beyond the animation.
For the above, i ended-task, rebooted, brought it up again and it lauched ME quickly, then i got the stripped bar and connecting message until i ended task on that, then the 3rd time was the charm - everything opened quickly and it began to encode quickly.
The next three uses late afternoon yesterday were 150 frame animations at 480x270 and they all seemed to work fine. I created the sequence in 3ds max, then closed and went into AE. Then I'd close AE render another sequence, back into AE etc...

Can HP Softpaqs be installed during deployment using offline media?

I have some systems that use HP Softpaqs to install drivers/applications that need an installer to run and there is no apparent silent command that works on the softpaqs directly. I tried /s /silent /quiet etc. and they all still pop up a wizard.
So, we will need to use the HP SDM SSM to quietly install these application based drivers, but the process seems to run based on connecting to a UNC path. However, we will be using offline USB deployments for these systems with no network.
Is there any way to get this done other than manually installing these Softpaqs or making a model specific image that contains all the drivers already installed?

In the majority of cases I find the softpaq exes are just self extracting to the swsetup folder. YOu can sometimes get away with adding the app in as an application and using a VBWrapper.
If they contain drivers only, add them in to deploy as normal, if they contain applications I'd control it through the task sequence.
Crack open your task sequence and under the custom tasks folder create a folder for which ever model you're imaging. Place a condition on the folder, such as a WMI query on the model so the tasks inside the folder will only run if the condition is
met, then place your Softpaqs in as applications with a silent install command. I blogged about this, it may help you. See what you think:
http://www.deploymentshare.com/post/singular-task-sequence-multiple-jobs
If you create a "softpaqs" folder within applications and add them in as apps, you will be able to select that folder to be included in your offline media when you regenerate it so it wont look to any UNC path at all.
Regards
Jonnie
MCP, MCTS, MCITP, MCSA.. Gunning for MCSE Cloud | Please visit www.deploymentshare.com | If I help you solve your issue please mark my reply as the answer.
The problem is that some of the softpaqs will not install silently if you execute them directly and, if you use ssm to run them, I don't see any way of controlling the installation order. I don't see what controls the installation order of ssm.
Some will install silently, but there are some really messy "driver" installs that install applications and make registry edits and run batch files that do other things, yet they do not document any silent commands to launch them other than using
SSM.

FCP export of rendered seq: some 'offline media' warnings in exported file

Hi,
We had an issue last weekend with a file that was exported from FCP:
- sequence was fully rendered in FCP
- export Quicktime movie (not a QTref)
- the exported file had an almost 1minute red 'media offline' warning in the middle of the file
- when we checked the sequence again at that sport, all the media was still there and all was fully rendered
- we did another export and all was fine ...
Anyone that had has this issue ?

Not particularly, but have you tried trashing all renders, then re-rendering?
It's possible the sequence was seeing a render file (but not connecting to it on export), when in actuality the clip/media is in fact off-line.
Give it a shot if you haven't and let us know.
Might also fill us in on details about your system and media you're working with.
K

Offline Media

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