Offline Player : Synchronize course is always disabled

Hi All,
I am trying to download a course,play it offline and synchronize back to portal to update the learning progress.
Downloading of the course is succesfully done,but Synchronize course is always disabled.See the attached screen shot
I downloaded 3 or 4 courses,synchronize is disabled for every course.
Currently I am using LSO offline Player SP10(LSOOP6010_0-20000709.EXE)
I could not find a way to enable Synchronize.
Do we need to configure any other things to enable Synchronize
Please suggest
Regards,
Santhosh
+966 530996429

Hi Rubert,
I am not sure why that synchronize is disabled.
But I found way to Synchronise courses..
Once you download the course with the offline player.
You will see a refresh link ...Click on that...
Navigate through the contentin offline player.
And in the portal,you can see Switch to Online Player.
Click on that,It will synchronize the course from offline player
Hope I am clear
Regards,
Santhosh

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