Offline printer now gone!
My HP all-in-one printer suddenly is not recognized. I tried everything, turning on and off the power, swithcing USB cables, checking the USB port, etc. Message kept reading Printer Offline. Then I read about resetting the printer, now its gone altogether. Computer just does not see it. This all happened after a bad storm when my internet ADSL service (same line as the printer/fax) was down. I even downloaded a new driver from the HP site. But the printer works - I can copy on it but no function from the computer. HELP?????
ark-1 wrote:
Then I read about resetting the printer,
Do you mean "resetting the print system?" If so, that deletes all the printers. What happens if you add the printer again with AddPrinter? Or have you already tried that?
Hope this helps.
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Starting this year, Turbotax CD/download versions will not permit people to print tax forms when offline. If you try to print while not connected to the Internet, you receive the warning “There was a problem connecting to Intuit’s Secure Print Service. Please check your Internet connection or try again later.” Indeed, Paragraph 9 of the Intuit Software End User License Agreement states: "You may save your return as a PDF file and understand it may be processed on Intuit servers, not as part of the Software."
Even if you wish to protect your data by not exposing it to the Internet, Turbotax will not let you without sharing your entire return first with them. They prohibit you from only printing locally on home, cable-connected printers.
The result of this is that people who tried to be safe by never going online with tax data, are this year being forced by Intuit software to expose all their sensitive tax information files to the Internet and Intuit print server, even though they do not wish to. Turbotax is putting you at risk.
On Feb 19 the Wall Street Journal quoted an Intuit spokesperson blaming Apple: According to Julie Miller, an Intuit spokeswoman, TurboTax made the change “because the Mac product requires a special, third-party code library to support offline printing.” And she says, “based on Apple App Store guidelines, we could no longer distribute the third-party library with our software.” She said the change in the TurboTax Mac software was first made for 2013 tax returns, but last year customers had the option of printing returns without being connected to the Internet.
So is Apple to blame that I now have to expose my sensitive tax data to Intuit just to be allowed to save to PDF on my hard disk? And it's all Apple's fault?
Can anyone clarify this?Thank you for this an the other posts. Particularly for Barney,
I have just discovered that Turbotax actually permits you to print (and save to PDF) documents from the Help
Center built into the program, even when you are OFFLINE. Works just like normal printing is supposed to. It just won't let you print actual tax forms. So I guess they were willing to violate Apple’s rules when you print information from their help center offline, but you just can't do the same with your own tax forms. Clearly this shows that what Intuit told Forbes was a fabrication.
They do in fact have the proper code in the program for printing and saving to PDF. They just deny you usage of that code for printing your tax returns, which they want to copy. I don’t think there can be any doubt about what they are doing. Surely they are not deceiving apple by allowing the limited print function?
We can only hope that a brave journalist will challenge them on this, since Intuit will not respond to customers.
Thank you for any views on this points. -
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John Blanchard1
Re: can't print to Epson TX610FW
Jul 28, 2012 10:23 AM (in response to normdrexel)
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