Often when I click on a link to open an email to go to in an article, it opens a blank FF window and not the email format it should.

Since upgrading to FF 4.0 when I click on an email link it never opens to that link but to a blank FF window.
Would FF 5.0 fix that or what do I do?
I'm afraid to use 5.0 because 4.0 caused a multitude of problems for me, not all fixable.
Please send reply to [email protected] Somehow I never can get back to it on the Support Forum.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

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When I access my website by cellphone, my desktop design format is displayed, and not the cellphone format which I designed. What can I do?

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Hi
In Muse, go to File menu-> Site properties, select Phone layout and make sure the option in given screenshot is checked,
Do let me know if you have any question.

When downloading is complete, I can not see, run, nor access the file; it only appears in the "Downloads" window (and not the specified folder) and the only options permitted are to delete it, or to go to the download web site; what's blocking it?

My PC's OS is 'MS Windows Vista Home Premium'. As my initil question states: When downloading, after the download completes, I can not see, run, nor access the file in it's designated folder. The download only appears in the "Downloads" window and the only "Right Click" options permitted are to "Remove From List", "Select All", & "Copy Download Link" I also can not double click to run it. What's blocking it?
I have a similar problem when accessing .zip files that are attachments to my emails. Here, however, I can place the file in a designated folder, however, the .zip file and it's compressed content files are file-typed as "FireFox Document" and I get permissions errors when running an unzip tool.
Why are my download files being quarantined ??? Is there a security setting option I need to change???
To get around this, I'm using IE to download and install these files, but switching back & forth between FireFox & IE is a real pain.

It's your anti-virus not working correctly while scanning. You can turn off the option to scan in Firefox's '''about:config''' by filtering for '''browser.download.manager.scanWhenDone''' and double-clicking that line to change the value to '''false'''

When I click on a link within a Web page, Firefox just spins until I reload the new page.

When I enter a new URL or select a bookmark, Firefox loads the page promptly. When I click on a link within that page to go to another page, the Firefox tab green spinner often just spins and spins. It either takes a very long time to load (2 or more minutes), or never finishes loading. It's usually a greater problem when I "Open a link in a new tab". I can usually make the new page appear by reloading, either clicking the red X and the circular arrow, or Ctrl-F5, etc.

Try the Firefox SafeMode to see how it works there. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Very slow response when I click on a link, but almost instant response if I go back and click a second time.

I often get very slow response when I click on a link, any link. But if I go back and click on the link again, then the page will open almost immediately. I discovered this by accident and noticed that this happens every time. It would be nice if I got fast response on the first click without having to do this silly procedure and it seems to me that there's a simple fix. I would appreciate it if you could help. I'm open to any and all ideas. Thanks again.
Sincerely,
Al
Version 26.0 Firefox, Windows XP, sp/3

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Want to stop multiple spam windows from opening when I click on a link

All of a sudden when I click on a link all sorts of spam windows open up. I have "Pop-Up" windows set to off....but they still open...also all of a sudden pages on line will have tons of words highlighted as hough they are links.... and when I click on them thinking it is a link it is another annoying pop up window. I have checked my "plug ins" and "add ons" and there is nothing there that I can find. I am using Windows 7 and this problem just began this week. I ran a McAfee scan and found no virus......can you help???

Really? It's not there? Huh, that's odd...
Your System Details show that there is one. Is this the same Firefox installation that's having problems or did you post it from another computer with Firefox installed?
<img src="http://i.imgur.com/XSqoso4.png height:"700" width="550">
Oh...I see what's happening here. You've been infected with Trovi adware junk. Here's an indication from your System Details
* browser.startup.homepage: http://www.trovi.com/?gd=&ctid=CT3321972&octid=EB_ORIGINAL_CTID=
* http://search.conduit.com/?gd=&ctid=CT3321972&octid=EB_ORIGINAL_CTID&ISID=MCF21B79A-4D91-4118-B5D9-098F3C715BD0&SearchSource
You should always pay attention when installing software because often, a software installer includes optional installs, such as this adware. Be very careful what you agree to install. 
Adware gets on your computer after you have installed a freeware software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this browser hijacker.
You can use the below steps to revert back to adware-less Firefox.
1) Reset Prefs
*Navigate to '''about:config''' in your Address Bar
*Press the "I'll be careful, I promise!" button to proceed
*Search for trovi and reset all prefs that pull up by right clicking > Reset
*Also search for conduit and reset all prefs to be sure it's gone.
2) Remove any programs that you don't recognize or remember installing from your Control Panel (Start > Control Panel > Uninstall a Program)
3) Remove any extensions that you don't recognize or remember installing from Firefox.
*Firefox 29 and above:(Press the menu button ([[Image:new fx menu]] > Add-ons > Extensions)
*Firefox 28 and below:(Go to the orange Firefox button > Add-ons > Extensions)
4) Download ADW Cleaner to wipe out any remnants of the adware.
*http://www.bleepingcomputer.com/download/adwcleaner/

When I click an embedded link or picture (ie, to enlarge a pic on Ebay), a separate window opens but is blank.

When I click an embedded link or picture (ie, to enlarge a pic on Ebay), a separate window opens which is blank but has a "search bookmarks and history" address line. Help!!!
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; SearchToolbar 1.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Hi Judy;
I understand that you're having problems with certain elements opening up in new windows that contain no content. This most often happens to me when I use control to open links (Forces to open in a new window which for some reason has the javascript: link in the navbar). If you are using CTRL when clicking on links like that: Don't, because that's why you're getting the problem.
Please let me know if you require more assistance.
Best regards
Aimee

Frequently, when I click on a link, try to return to the previous screen or close a tab, an option box comes up that requires a choice rather than simply doing whatever was originally requested. How can these option boxes be prevented?

Frequently, when I click on a link, an option box will pop up asking whether to open in a new tab or new window and several other options, rather than simply opening in the same window or tab. When I try to return to the previous screen, it often will not let me, or provides options that I do not want. When I try to close a tab, an option box comes up that has several choices that I do not want and "close tab" at the bottom of the box. How to prevent these option boxes from popping up?

Turn of JavaScript. These are "per site" and generated by the site. They are not the normal function of the browser. This usually occurs on attack sites. I'd stay away from them.
The only "trusted" site I ever saw do something like this is Google, which asks me if I'm sure I want to close the tab that has their search results. I really pisses me off, but I have yet to find a way to stop it.
It is certainly bad coding behavior on the part of whomever designed the site. When a user clicks an action, it should be presumed, unless the action is potentially very destructive, that they intended to perform that action. A UI should never incessantly second guess the intentions of a user.

I installed 4.01 and now when I click on a link in the menus or the seach window, the whole firefox browser window jumps

This happens when I click on most menu links. For example, if I click on Help and select "About Firefox" the entire browser window jumps. The same goes for if I click on the default search box or on the Google Toolbar search box.
If I click on something out of Firefox, such as my desktop or an open program, it jumps when I click the Firefox tab on my task bar to return to Firefox.
When I click a shortcut link, such as in bookmarks, it does not do it.

For those of you who have tried to clear this problem up with virus scans, various malware scanning programs, tdss rootkiller, etc....I have another possibility. I found another thread on this very forum where someone suggested the problem was in the router...specifically, there were manually entered DNS addresses in the router setup. I logged into my router (192.168.1.1) and sure enough, there were DNS addresses loaded and it was setup to use those DNS addresses. I simply clicked on the option to pull the DNS addresses automatically from my ISP, changed the password, and the problem was gone.
Thanks to cr85tx for the solution!!!
https://support.mozilla.com/en-US/questions/697011?page=1

Firefox has remberd a password to a website ... chessatwork and I get loged in to my main page and when I click on any link it takes me right back to my log in page, where it has it stored.... password and user name,,, whats up and how do I turn that off?

Firefox has remberd a password to a website ... chessatwork and I get loged in to my main page and when I click on any link it takes me right back to my log in page, where it has it stored.... password and user name,,, whats up and how do I turn that off? chessatwork has ran great for me for many yrs, then one day I down loaded firefox and went to play chess on this site chessatwork.com, well the window popped up asking to remember the log in and pass word and so I said ok, and it did, but now when I click log in and I go to my main page (home) and click on any link, say to play game I return right back to log in

See http://kb.mozillazine.org/Deleting_autocomplete_entries 
Remove a saved password here: Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
You may also need to remove the cookies from that website. 
* Tools > Options > Privacy > Cookies: "Show Cookies"

After doing a Google search - when I click on a link it does not take me to the corect website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

Zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?

<blockquote>Locked by Moderator.
Please continue the discussion in this thread: [tiki-view_forum_thread.php?locale=en-US&comments_parentId=688606&forumId=1]
Thanks - c</blockquote>
== Issue
==
I have another kind of problem with Firefox
== Description
==
zzxc: When I click on a link in my email it doesn't go to the page. It is a blank page. It will work in internet explorer. When I sign in at certain sites, it doesn't redirect. Why is that?
I am still having the same problem. I did what you said to do, but it didn't help. I cleared all of firefox's cache and still doesn't work.
== Firefox version
==
most recent
== Operating system
==
Windows 7
== Plugins installed
==
just windows,itunes, flash

I have not found a way for the email hypertext to go to the FaceBook App, but I no longer click on the hypertext as I know whatever information or posting it is directing me to in FaceBook will show up when I open my FaceBook App. I also have noticed that many pop-ups on the Browser don't actually know if you already have the software they are promoting.

How do I get firefox to open a new window when i click on a link in a webpage ?

When I click on a link in a webpage in Firefox, generally it opens the new page in the window i am in (though some times it does not). How do I get it to open a new window (or tab) each time I click a link.
For example, on www.bbc.co.uk if I click on a link, the new page opens in the same window, if I then click another link in the new window, again, it opens in the same window. To get back to the original window, I have to use the back button twice. Surely there is a setting so that all 3 windows can be open on separate tabs or separate windows.
I have been to the tabs window in options, but doesn't seem to make a difference.

Open link/bookmark in new tab in same window:
*Middle-click (press the mouse scroll wheel) the link
*Ctrl+left click the link
*right-click the link, choose "Open Link in New Tab"
Open link/bookmark in new window:
* Shift+Enter on the link
* Shift+left click on the link
See: http://www.7is7.com/software/firefox/shortcuts.html

Mail opens two Safari windows when I click on a link in email

When I click on a link in Mail, it opens in Safari -- that's the way I have it setup. Yet, the problem is that it opens two windows in Safari, one empty and one with the content of the link.
This is the second problem I have with Mail. The second one was posted to this discussion but it was not resolved. I repeat here the text of the problem:
I've been having a problem with mail for a while, when sending attached JPEGs from my Mac using Mail or Entourage. The photos are split -- say a 140 kb file will show up in my two other computers (both Windows PCs) as two files, one 65 kb and the other 75 kb, for example.
Yet, when I click on Mail's (in my Mac) sent folder and click on the particular sent email, it shows a full blown 140 kb attachment, not split.
Several weeks ago, my Mac Address book got cranky and for some reason it would repeat the name of an addressee. I finally deleted the name of that addressee and created a new entry and it seemed to work, so it did not split JPEGs -- or at least I thought that was the case.
Now it is back splitting the JPEGs but this time, the addressee's name is well formatted -- no repeats within the entries in the card in Address Book.
When I mail something from my Windows PCs and open it in my Mac, the file is complete.
What could be causing this split?

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
* https://support.mozilla.com/kb/Searches+are+redirected+to+another+site

When I click on a link I get sent to a bunch of other sites and the problem doesn't occur when I use windows internet browser.

When I click on a link, whether e-mail, yahoo or other search engines, E-bay, Amazon, etc. I get sent to another site. If I click back and then re-click on the original site I get sent to where I wanted to be. While I am browsing on a web page of any of the above, or other sites, I sometimes get a voice ad or possibly a video, but I can't locate it or turn it off. This does not happen when I use windows internet, or it's Google chrome internet, only with Firefox. I have used Ad aware, and Mal-bytes anti-virus but they come up blank.

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Often when I click on a link to open an email to go to in an article, it opens a blank FF window and not the email format it should.

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