Often when I try to open Firefox again after closing it, a message pops up saying Firefox is already running (it is not!), so I have to restart my computer.

Many times when I try to open my Firefox (3.6.11) after closing it, a message pops up saying "Firefox is already running. You must close the porcess or restart your computer before you can open it." Because it is already closed and I have nothing else to close, I close the message and try again, and the same message pops up again... So I have no choice but to restart my computer. (charlie181818@*******.***)

See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

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When I try to open Firefox, a pop up says it is already running and I must close a window or restart. I can not figure out how to close the window they are asking me to.

when I try to start Firefox, a pop up says it is already running and I must close a window or restart. I can not figure out what window they want me to close
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; MDDC; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

See http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit)
Check in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab) if there are hanging Firefox processes.
If you see any ''firefox.exe'' processes then click the End button to end those Firefox processes.
You can only start Firefox in [[Safe mode]] or launch the [[Managing profiles|Profile Manager]] is all Firefox processes are ended.
See also http://kb.mozillazine.org/Kill_application

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

Often i try open firefox but I ge a message saying it's already running to wait until it shuts down or restart my computer??

for example I've closed Firefox earlier, but when I go to re open it I get the message that it is running

This has happened to me a couple of times many months ago. I either kill the task using task manager; or I just re-boot my pc. sometimes just best to completely shut down your pc, unplug the power for a few minutes, and restart. If you're like me and leave your pc in sleep mode for days or weeks at a time, a lot build up, which may cause some programs to hand for quite a while.

I have Photoshop CS5 and am trying to download the Camera Raw plug in which will enable me to look at RAW images from a Nikon D800 . The download appears in my " Downloads " folder but when I try to open a RAW image I get a message up which says it can't

I have Photoshop CS5 and am trying to download the Camera Raw Plug in that will allow me to open images taken with a D800 camera .
It appears the download has been successful when I look in my " Downloads " Folder but I still get a message up saying the installed version of Camera RAW won't support the Camera model ( i.e. D800 ) . What am I missing ??
Tony Fletcher

You need to download and install Camera Raw 6.7.1 for CS5. Once you have downloaded it, you need to install it while CS5 is closed.
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Once downloaded, unzip/unpack the file, and run the executable to start the update, following the instructions.

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Had to wipe and reload my computer, am trying to download web premium 5.5 but when i try to open and install gives me an error message of trouble extracting file try downloading again. How can i download?

Had to wipe and reload my computer, am trying to download web premium 5.5 but when i try to open and install gives me an error message of trouble extracting file try downloading again. How can i download?

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

When I try to open live hot mail I get this message:The Windows Live Network is unavailable from this site for one of the following reasons:

When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network
You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

When i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"

when i try to open the iPhoto app, i getting a message "you can't open the application because it is not supported on this type of mac"

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

When I try to open my e-books I get a message saying cannot open because the license key is damaged. how do I either fix this or get my money back.

when I try to open my e-books I get a message saying it can't be done because the license key is damaged. How do I either fix this or get my money back. This is very frustrating and I will probably never buy an e-book again.

Go back to the earlier version 1.72 After wasting 2 days on the problem this solved it. This is thanks to another user - no thanks to Adobe.

I recently downloaded a program ScanFont 5, When I try to open the installer I get the following message: "You can't open the application "(null)" because it may be damaged or incomplete. Is there any way I can get the installer to open anyway?

I recently downloaded a program ScanFont 5, When I try to open the installer I get the following message: "You can't open the application "(null)" because it may be damaged or incomplete. Is there any way I can get the installer to open anyway?

The message means just what it says. Remove the damaged copy and try downloading it again.
Edit: Looking at FontLab's page, there's two issues going on.
1) It's a PowerPC app and will not run on any version of OS X newer than Snow Leopard, 10.6.x.
2) The "workaround" they offer is to purchase the Windows version and then run it in the the open source Wine, Windows emulator.

Currently Have Photoshop CS3 & Adobe Bridge CS3 2.1.1.9. According to Adobe, Camera Raw 4.6 supports Nikon D810 NEF files. I have downloaded Camera Raw 4.6 Update. When I try to open Nikon D810 NEF files, I get photoshop error that says "cannot complete

Currently Have Photoshop CS3 & Adobe Bridge CS3 2.1.1.9.
According to Adobe, Camera Raw 4.6 supports Nikon D810 NEF files. I have downloaded Camera Raw 4.6 Update. When
I try to open Nikon D810 NEF files, I get photoshop error that says
"cannot complete request your because it is not the right kind of
document. These NEF files wont open in Bridge at all. What am I doing wrong?

Camera Raw plug-in | Supported cameras

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks :)

When i try to boot itunes, screen goes black and a message pops up and says not compatible with the visual elements. how do i fix this? itunes wont even open at this point. please help. thanks

Let's first try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I

When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?

Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.

I just installed Camera Raw 8.7.1. It put the folders in a "Pug-Ins" folder under \Programs\Common Files. My Photoshop CC 2014 is in \Programs\Adobe\Adobe Photoshop CC2014. When I try to open a NEF file from my Nikon D750, CC 2014 says it cannot open it;

I just installed Camera Raw 8.7.1. It put the folders in a "Pug-Ins" folder under \Programs\Common Files. My Photoshop CC 2014 is in \Programs\Adobe\Adobe Photoshop CC2014. When I try to open a NEF file from my Nikon D750, CC 2014 says it cannot open it; it is an unsupported file type. So what do I need to do? TIA, Rob

*** Moved to Photoshop Discussion Thread ***

Often when I try to open Firefox again after closing it, a message pops up saying Firefox is already running (it is not!), so I have to restart my computer.

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