OIA Email Template

Hi,
I'm trying to create a custom email in Oracle identity analytics. As far I understand, it seems to be there a restriction in OIA
a) You can't use any variable outside from the pre-defined 35 variables of OIA.
Is my understanding rite?
If so then can we atleast deploy a Java class in OIA, wherein using Java mail i would send a custom email.
The reason I'm asking this is that, i need to send a email to BMC, in turn BMC would read this email and create a ticket.
If anyone has faced this similar kind of situtation or could share you suggestion, it would be really appreciated.
Thanks,
Prem.G

An easy way is to open one of the existing templates from the
Outlook/Stationery folder and modify to your liking and save
as a different
name.
You can easily create your own stationery using standard
HTML. If you use
styles, I find it's best to keep in line. Make all of your
graphics
absolute referenced (
http://www.yoursite.com/imagename.jpg)
and keep the
design simple. Keep in mind, too, not everyone can (or wants)
to receive
HTML email.
If you need to know how to install the stationery, I've got
some
instructions on our site you can check out:
http://www.web-eze.com/tutorials/outlook_stationery.html
Kelley Rao, Webeze
Website Planning Guide for Developers
http://www.web-eze.com/dwpg.html
"Tal" <[email protected]> wrote in message
news:ea556t$1bg$[email protected]..
> my client wants an email template to match (but
simplified) their
> website - what's the best way to approach this? I think
it will primarily
> be used through outlook (not exp)
>
> Thanks

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