OIDH - User specific print control

Hi Experts,
In OIDH, we used to maintain user specific print control for the combination of Planning Plant & Planner Group.
There following same entry was maintained in 2 different ECC instances(Testing & Quality)
User - No entry(blank)
Planning Plant - *
Planner group - *
Shop paper - No entry(blank)
Output device - LOCL
New Spool Request - enabled
Print Immediately - enabled
Delete after output - enabled
In Testing environment, For a released work order, when i select Order-> Print -> Order, a pop up appears showing the entries of Shop papers.
In Quality environment, For a released work order, when i select Order-> Print -> Order, a pop up appears mentioning "No user-specific shop papers are defined".
Could you Pls let me know what could be the reason for the same User specific setting, Testing & Quality instances are behaving in a different way.
I hope the Quality system displays the right output message for the above Config setting.
Regards,
Karthik Bhaskaran

Please make changes in the following fields
User - No entry(blank)  Instead of blank  " * "
Shop paper - No entry(blank) Instead of blank  " * "
Create the transport and move it to Quality and test it.
Hope this helps.
Thanks
S.N

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