OIM 11.1.1.2 Install Hangs on "restart domain" step.

When installing IDM 11.1.1.20 on Windows XP 32 Bit, Database V 11.1.0.7. The restart domain step hangs.
tail -f of the the AdminServer log for IDMDomain yields:
IVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <web
logic> <> <> <1268340893812> <BEA-001147> <Shutting down the JDBC service.>
####<Mar 12, 2010 1:54:53 AM PKT> <Info> <JDBC> <aliebel-us> <AdminServer> <[ACT
IVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <web
logic> <> <> <1268340893812> <BEA-001149> <Shutdown of the JDBC service complete
d.>
####<Mar 12, 2010 1:54:53 AM PKT> <Info> <WebLogicServer> <aliebel-us> <AdminSer
ver> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuni
ng)'> <weblogic> <> <> <1268340893875> <BEA-000236> <Stopping execute threads.>
Could this be a JVM memory issue?. If so how do I get the installer to specify more heap ?

Got the same problem on OIM 11.1.1.7 with Windows 7 64bit. The last log messages are
Stopping Derby Server...
Starting AdminServer
Starting the domain ...
LOADING DLL : C:\dev\Oracle\Middleware\IDM1\install\config\\StartUtil64.dll
DEBUG : Loading DLL : C:\dev\Oracle\Middleware\IDM1\install\config\\StartUtil64.dll
DEBUG : Loaded DLL : C:\dev\Oracle\Middleware\IDM1\install\config\\StartUtil64.dll
anybody can help?
Thanks in advance!

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OIM 11g installation failed: Error Restart domain step failed

Hi,
I'm stuck in OIM installation at the following point. Please help.
Here is the description of error:
Bootstrap Domain Configuration
Log
Config Action Bootstrap Domain Configuration started
Create Domain
Log
Create Domain
Step Create Domain started
Create Domain
Step Create Domain ended successfully
Create ODS Managed Server
Log
Create ODS Managed Server
Step Create ODS Managed Server started
Create ODS Managed Server
Step Create ODS Managed Server ended successfully
Create OIF Managed Server
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Step Create OIF Managed Server started
Step Create OIF Managed Server ended successfully
Stop Managed Server
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Stop Managed Server
Step Stop Managed Server started
Stop Managed Server
Step Stop Managed Server ended successfully
Apply Java Required Files
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Step Apply Java Required Files started
Step Apply Java Required Files ended successfully
Apply EM Template
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Step Apply EM Template started
Step Apply EM Template ended successfully
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Error while starting the domain.
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An error occurred while starting the domain.
Action:
See logs for more details.
Step Restart Domain failed
Log
Step Restart Domain started
Error while starting the domain.
Cause:
An error occurred while starting the domain.
Action:
See logs for more details.
Step Restart Domain failed
Following is the description from the log file: C:\Program Files (x86)\Oracle\Inventory\logs\install2012-06-15_02-17-54AM.log
[2012-06-15T04:21:41.828-07:00] [as] [ERROR] [] [oracle.as.provisioning] [tid: 19] [ecid: 0000JVjWcgOFs1WFLz7U8A1FqjrQ00000A,0]
[2012-06-15T04:21:41.828-07:00] [as] [ERROR] [] [oracle.as.provisioning] [tid: 19] [ecid: 0000JVjWcgOFs1WFLz7U8A1FqjrQ00000A,0] [[
oracle.as.provisioning.util.ConfigException:
Error while starting the domain.
Cause:
Starting the Admin_Server timed out.
Action:
See logs for more details.
     at oracle.as.provisioning.util.ConfigException.createConfigException(ConfigException.java:123)
     at oracle.as.provisioning.weblogic.ASDomain.startDomain(ASDomain.java:3150)
     at oracle.as.provisioning.engine.WorkFlowExecutor._startStopServersAndApps(WorkFlowExecutor.java:830)
     at oracle.as.provisioning.engine.WorkFlowExecutor.executeWLSWorkFlow(WorkFlowExecutor.java:483)
     at oracle.as.provisioning.engine.Config.executeConfigWorkflow_WLS(Config.java:866)
     at oracle.as.idm.install.config.BootstrapConfigManager.doExecute(BootstrapConfigManager.java:1105)
     at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:371)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:88)
     at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:105)
     at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)
     at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:64)
     at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:160)
     at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:81)
     at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:86)
     at java.lang.Thread.run(Thread.java:662)
Thanks in advance for help.
Thanks,
Prasad Shinde

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I think that you'll find that Apple tech support isn't very responsive to these sort of problems. I don't have Apple Care but was willing to pay my $49 for tech support. I ended up talking to a "Boot Camp specialist". He was polite but told me that it was "a windows problem" and that Apple didn't support Windows. I agree that Apple can't support windows but it seemed like my two problems were "Mac problems". Anyway, after tearing my hair out for 4 days I finally got it done. I have to admit that I'm not happy with apple tech support.

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Could anyone help please?
I'm trying to install PFRD 11g, following, "Oracle® Fusion Middleware Installation Guide for Oracle Portal, Forms, Reports and Discoverer 11g Release 1 (11.1.1)"
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====================
Executing Task: Creating Domain
XXX: adding task: oracle.as.install.classic.ca.standard.DomainProvisioningTask
AdminServer port is 7001
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Creating Weblogic Domain.
isPortAvailable [port 5556]
Port 5556 available.
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Initializing WebLogic Scripting Tool (WLST) ...
====================
Also, on the other part of the same log, I found the followng entry
Assigning Port: -1 to: NODE_MANAGER_PORT
Edited by: larry24680 on Mar 21, 2010 6:34 PM

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Using paramFile: C:\Users\jeevan\Documents\My DAP Downloads\database\install\oraparam.ini
Checking monitor: must be configured to display at least 256 colors. Actual 4294967296 Passed
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INFO: oracle.install.commons.base.interview.common.view.SummaryGUI added to View Type Registry with the key as [SummaryUI]
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INFO: oracle.install.ivw.db.view.ConfigurationOptionsUI added to View Type Registry with the key as [ConfigurationOptionsUI]
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INFO: oracle.install.ivw.db.view.ManagementOptionsUI added to View Type Registry with the key as [ManagementOptionsUI]
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INFO: oracle.install.ivw.db.view.StorageOptionsUI added to View Type Registry with the key as [StorageOptionsUI]
INFO: Adding View[type: oracle.install.ivw.db.view.RecoveryBackupUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.RecoveryBackupUI added to View Type Registry with the key as [RecoveryBackupUI]
INFO: Adding View[type: oracle.install.ivw.db.view.ASMDiskGroupSelectionGUI viewId: ASMDiskGroupSelectionUI uiType: null]
INFO: oracle.install.ivw.db.view.ASMDiskGroupSelectionGUI added to View Type Registry with the key as [ASMDiskGroupSelectionUI]
INFO: Adding View[type: oracle.install.ivw.db.view.SchemaPasswordUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.SchemaPasswordUI added to View Type Registry with the key as [SchemaPasswordUI]
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INFO: oracle.install.ivw.db.view.QuickInstallUI added to View Type Registry with the key as [QuickInstallUI]
INFO: Adding View[type: oracle.install.ivw.db.view.InstallOptionsUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.InstallOptionsUI added to View Type Registry with the key as [InstallOptionsUI]
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INFO: oracle.install.ivw.db.view.SystemClassUI added to View Type Registry with the key as [SystemClassUI]
INFO: Adding View[type: oracle.install.ivw.db.view.InstallLocationUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.InstallLocationUI added to View Type Registry with the key as [InstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.db.view.DBEditionGUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.DBEditionGUI added to View Type Registry with the key as [DBEditionUI]
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INFO: oracle.install.ivw.db.view.NodeSelectionUI added to View Type Registry with the key as [NodeSelectionUI]
INFO: Adding View[type: oracle.install.ivw.db.view.FinishUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.FinishUI added to View Type Registry with the key as [FinishUI]
INFO: Adding View[type: oracle.install.ivw.db.view.PrivilegedOSGroupsGUI viewId: null uiType: null]
INFO: oracle.install.ivw.db.view.PrivilegedOSGroupsGUI added to View Type Registry with the key as [PrivilegedOSGroupsUI]
INFO: Adding View[type: oracle.install.ivw.db.view.InstallTypeGUI viewId: installTypeUI uiType: null]
INFO: oracle.install.ivw.db.view.InstallTypeGUI added to View Type Registry with the key as [installTypeUI]
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CLUSTER_NODES {}
COLLECTOR_IGNORE_CONFIGURATION false
COLLECTOR_IGNORE_FAILURES false
COLLECTOR_RESPONSE_FILE
DECLINE_SECURITY_UPDATES false
FROM_LOCATION C:\Users\jeevan\Documents\My DAP Downloads\database
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INSTALL_TYPE EE
MYORACLESUPPORT_PASSWORD Protected value, not to be logged
MYORACLESUPPORT_USERNAME
ORACLE_BASE
ORACLE_HOME
ORACLE_HOSTNAME COSMOS
PROXY_HOST
PROXY_PORT
PROXY_PWD Protected value, not to be logged
PROXY_USER
SECURITY_UPDATES_VIA_MYORACLESUPPORT true
SELECTED_LANGUAGES {"en"}
b_rdbmsInstall true
oracle.install.db.isCCRAuthenticationUsed false
oracle_install_LaunchNetCA false
oracle_install_NoMigration false
oracle_install_OCR_PartitionLocation
oracle_install_RACInstall false
oracle_install_RDBMSInstalling true
oracle_install_client_OraMTSPortNumber 49157
oracle_install_db_ASMSNMPUserPassword Protected value, not to be logged
oracle_install_db_AutoMemoryOption false
oracle_install_db_CharSetOption 3
oracle_install_db_CharacterSet
oracle_install_db_ConfigTabSelected 0
oracle_install_db_ConfigurationType &General Purpose / Transaction Processing
oracle_install_db_CustomInstall false
oracle_install_db_DiskGroupName
oracle_install_db_DiskGroupNameForASM
oracle_install_db_EMCentralAgentSelected
oracle_install_db_EMEmailAddress
oracle_install_db_EMSMTPServer
oracle_install_db_EnableAutoBackup false
oracle_install_db_InstallEdition EE
oracle_install_db_InstallOption INSTALL_DB_AND_CONFIG
oracle_install_db_InstallOptionSelected 1
oracle_install_db_InstallType EE
oracle_install_db_LaunchDBCA false
oracle_install_db_LaunchODMA false
oracle_install_db_LoadExampleSchemas false
oracle_install_db_MountPointLocation
oracle_install_db_QuickInstallOption false
oracle_install_db_ReceiveEmailNotification false
oracle_install_db_RecoveryBackUpLocation
oracle_install_db_RecoveryBackUpPassword Protected value, not to be logged
oracle_install_db_RecoveryBackUpUsername
oracle_install_db_SID
oracle_install_db_SecureConfigDisabled false
oracle_install_db_SetOracleBase false
oracle_install_db_StarterDatabaseType GENERAL_PURPOSE
oracle_install_db_StorageType 0
oracle_install_db_SuperAdminPasswords Protected value, not to be logged
oracle_install_db_SuperAdminSamePasswdForAll Protected value, not to be logged
oracle_install_db_SystemClass DESKTOP_CLASS
oracle_install_db_Type 1
oracle_install_db_UseDBControl true
oracle_install_db_UseFileSystemForRecovery false
oracle_install_db_UseSamePassword false
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INFO: Completed executing action at state <decideOCMInstall>
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INFO: Completed displaying view <OCMDetailsUI> at state <getOCMDetails>
INFO: Loading view <OCMDetailsUI> at state <getOCMDetails>
INFO: Completed loading view <OCMDetailsUI> at state <getOCMDetails>
INFO: Localizing view <OCMDetailsUI> at state <getOCMDetails>
INFO: Completed localizing view <OCMDetailsUI> at state <getOCMDetails>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state getOCMDetails
INFO: Completed executing action at state <getOCMDetails>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <getOCMDetails>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <getOCMDetails>
INFO: Completed validating view at state <getOCMDetails>
INFO: Validating state <getOCMDetails>
SEVERE: You have not provided an email address.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Is this the problem????
Do you wish to remain uninformed of critical security issues in your configuration?
INFO: Completed validating state <getOCMDetails>
INFO: Verifying route success
INFO: Get view named [InstallOptionsUI]
INFO: InstallOptionsUI Entering Constructor
INFO: InstallOptionsUI Exiting Constructor
INFO: View for [InstallOptionsUI] is oracle.install.ivw.db.view.InstallOptionsUI@5ea07440
INFO: Initializing view <InstallOptionsUI> at state <installOptions>
INFO: Completed initializing view <InstallOptionsUI> at state <installOptions>
INFO: Displaying view <InstallOptionsUI> at state <installOptions>
INFO: Completed displaying view <InstallOptionsUI> at state <installOptions>
INFO: Loading view <InstallOptionsUI> at state <installOptions>
INFO: Completed loading view <InstallOptionsUI> at state <installOptions>
INFO: Localizing view <InstallOptionsUI> at state <installOptions>
INFO: Completed localizing view <InstallOptionsUI> at state <installOptions>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state installOptions
INFO: Completed executing action at state <installOptions>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <installOptions>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: InstallOptions UI Entering & Exiting processInput
INFO: Validating view at state <installOptions>
INFO: Completed validating view at state <installOptions>
INFO: Validating state <installOptions>
INFO: Completed validating state <installOptions>
INFO: InstallOptionsAction Actions.transition called
INFO: selectedInstallOption is :INSTALL_DB_AND_CONFIG
INFO: launchNETCA = true
INFO: Verifying route system_class
INFO: Get view named [SystemClassUI]
INFO: SystemClassUI Entering Constructor
INFO: SystemClassUI Exiting Constructor
INFO: View for [SystemClassUI] is oracle.install.ivw.db.view.SystemClassUI@164ca42b
INFO: Initializing view <SystemClassUI> at state <getSystemClass>
INFO: Completed initializing view <SystemClassUI> at state <getSystemClass>
INFO: Displaying view <SystemClassUI> at state <getSystemClass>
INFO: Completed displaying view <SystemClassUI> at state <getSystemClass>
INFO: Loading view <SystemClassUI> at state <getSystemClass>
INFO: Completed loading view <SystemClassUI> at state <getSystemClass>
INFO: Localizing view <SystemClassUI> at state <getSystemClass>
INFO: Completed localizing view <SystemClassUI> at state <getSystemClass>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state getSystemClass
INFO: Completed executing action at state <getSystemClass>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <getSystemClass>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: SystemClassUI Entering & Exiting processInput
INFO: Validating view at state <getSystemClass>
INFO: Completed validating view at state <getSystemClass>
INFO: Validating state <getSystemClass>
INFO: Completed validating state <getSystemClass>
INFO: selectedSystemClass is :DESKTOP_CLASS
INFO: Verifying route desktop_class_yes
INFO: Get view named [QuickInstallUI]

Sneak Preview sp11 Slim Java install hangs on J2EE Startup

I looked around at the other instances of this type of error, but they seemed to be slightly different issues (or at least, at differenst steps). Tried what helped them anyway, though it didn't really help.
My install hangs at the Start J2EE Engine (step 21 of 24 normally). It seems to retry every 20 seconds, but never gets anywhere and eventually pops up an error. I've retried from there, stopped and restarted, wiped out the whole install and tried again. I've repeated this for several versions of Java, the latest being the 1.4.2_08 version. They all get to the same part and die.
This is the error right before it gets into full swing on the waiting/retrying.
WARNING 2005-11-29 11:40:08
CJSlibModule::writeWarning_impl()
Execution of the command "C:\usr\sap\J2E\JC00\exe\startsap.exe name=J2E nr=00 SAPDIAHOST=ITLAP" finished with return code -1. Output:
STARTSAP failed
Details are written to C:\Program Files\sapinst_instdir\j2ee_wp\installdefault\startJ2E.log
That files says:
running C:\usr\sap\J2E\JC00\exe\sapstart.exe name=J2E nr=00 SAPDIAHOST=ITLAP -wait
SAPSTART finished successfully on ITLAP_J2E_00, but at least one process doesn't run correctly:
C:\usr\sap\J2E\JC00\exe\sapstart.exe=>sapparam(1c): No Profile used.
My os is XP, and seems to meet the min system requirements for the slim version.
Any ideas on getting over this hump?
Edit: After talking with someone at the ICC, turns out pretty much that I shouldn't be trying to install the slim version. So, time to go find a machine that can handle the normal Java install.
Message was edited by: Cortney Denver

Looking around at other experiences as well as my own several attempts (just tried an installation on XP several times this evening), none of this stuff works and SAP could not possibly care less. A clearly deeply flawed installation has been sitting around for 5 months now... one is left to wonder what highly specific conditions are required for success.
Good luck to you... I give up.

Solaris 10 Install Hangs at 15% on my HP DL 585?

Solaris 10 Install Hangs at 15% on my HP DL 585
I have taken out all the additional extra cards so I am left with the basic box, it has been configured to run in Raid 1 so my four disks become two.
I can still get it to bring up a shell and do other things, but the installer just appears not to want to go pass 15%
Help?

Which version of Solaris and how much memory do you have in the system.

7.5 install hanging at Checking Server Components

hi all,
I am installing BPC 7.5 on Windows Server 2008, and the install hangs at the Checking Server Components section. We are utilizing SQL server and Reporting Services on another server. Any ideas?

When you performed the installation did you run the setp like Administrator?
Into Windows 2008 you have to specify this when you are running any application.
Regards
Sorin Radulescu

OBIEE 11.1.1.5 install Hangs at Domain Creation.

Hi There,
I tried installing OBIEE 11.1.1.5 on Windows 7, 64 bit several times and its very disappointing it hangs at the domain creation. Tried everything the previous posts suggest, but no success,
1. Intstalled Oracle11g.
2. Installed loop back adopter.
2. RCU to create schemas.
3. Installed OBIEE 11.1.1.5
It did not work and finally, some other forums suggested to install in 2 steps, software Install Only and then configuration. For this I performed following additional steps
1. Installing Weblogic server, starting it to see if its working.
2. Changed the Java path to be under C: \ so it doesn't include spaces in the file path.
3. Software install only.
4. Config.cmd under the oracle directory.
Can somebody please help me, have been trying for few weeks now, and feel very very unaccomplished.
The last few lines of log file shows
Creating a new AdminServer Object ...
AdminServer port is 7002
Starting the domain ...
LOADING DLL : C:\Oracle\Middleware\Oracle_BI\install\config\\StartUtil64.dll
DEBUG : Loading DLL : C:\Oracle\Middleware\Oracle_BI\install\config\\StartUtil64.dll
DEBUG : Loaded DLL : C:\Oracle\Middleware\Oracle_BI\install\config\\StartUtil64.dll
After this it hangs and never comes back, appreciate any guidance please,
Thanks a lot!!!!!!!!!!

Hi,
As you say, the OBIEE installation is hanging at the DOMAIN Creation, I suspect the JDK installation location here. I think the web logic domain creation tool just cannot run when the JDK is installed in say c:\Program Files\JAVA etc (any directory with a space). I think this is a bug.
Can you please let me know, if have JDK installed somewhere like this?
In this case, can you please rollback your installation and install JDK in say C:\JAVA and let us know if this works.
You might want to run the weblogic domain creation wizard through <wl_home>\common\bin\config.cmd to identify if its the same cause.
Hope this helps.
Thank you,
Dhar

Motion Content Install hanging at 100%

Hi, I just got Final Cut Studio 2.
The first installation disk ran smoothly, but after getting to 100% of Audio Content Disk 1, the install hangs and never finishes. This also happens when Im installing the Motion Content.
The DVD Studio Pro content went on without a hitch. (Iv yet to try Livetype)
Any idea why this is happening? Im installing all of the content to an external HD.
Thanks

Flakey install DVD?
Patrick

10.5.4 won't install-hangs on Configuring Installation

10.5.4 won't install-hangs on Configuring Installation and I have to force quit the installer. I've tried to wait it out for over an hour, but the progress bar never moves. This is with the Combo Updater. I've also tried using Software Update, but the progress bar for checking for new software stops about 3/4 of the way, and hangs forever. Any advice? Thanks.

Welcome to Apple Discussions.
Unfortunately such problems do occur for some people, not necessarily through any fault on the part of the user. Interruption of an update can cause problems for which there are solutions.
Which update was it?
Go to the Apple icon and select Software Update and see what it recommends if anything. Don't actually instal, rather just quit SU and let us know what the result is.
Secondly, open Disk Utility from the Utilities folder in the Applications folder. Select your hard drive in the LH column then Repair permissions from the lower part on the RH side of the window. It will take about 10mins to complete its task. If there is a list of permissions finishing with a message permissions repaired rerun this to make sure there are no more. See whether the odd behaviour continues.
If it does, insert the original installation dvd and restart holding the C key until the Select your language window appears. Do this & on the next window Select Disk Utility from the Tools menu. Again select your hard drive but this time choose Repair Disk. If there are repairs indicated and they are completed rerun this too to check that no more are needed. When this is finished rerun Repair permissions as well if there were any repairs carried out. Restart the computer normally and see how it all goes.
Neville

Oracle 9i windoze client install hangs on NT

The machine I am trying to install it on is NT SP 6. I have had no trouble installing the 8i client; however, the 9i
install hangs just after you choose the install type.
Does anybody know of a workaround?

Did you ever get an answere on how to solve your problem?
I have the same issue and can't get an answere.

CS 6: trial version install hangs at 42% (Win 7)

Greetings,
I am attempting to install the CS6 trial version on my Windows 7 machine.
When it starts installing AdobeHelp, it gets to 42%, then the time remaining increases, but the percentage stays at 42%. I rebooted and tried again, with the same result.
It started out at 7 minutes remaining. At 66 minutes, I gave up.
Windows 7 Professional
Service Pack 1
Intel Core Duo 3.00GHz 64-bit
42 GB free space on master drive
I do not have any versions of the Creative Suite--I have standalone versions of Photoshop CS6 and InDesign CS5. I'd really like to play with this new version before I plunk down my dime(s).
Any help would be greatly appreciated.
Thanks,
Michele

Hi Michele,
Hope this isn't too late for you, but I had the same problem and have found a solution.
The hang also happens with Creative Cloud installs, and with both InDesign and Illustrator. It is a known issue with the Adobe Help installer (Mentioned here in an enterprise deployment context: http://blogs.adobe.com/oobe/2010/07/adobe_application_manager_ente_1.html)
The solution is quite simple and I've successfully installed both applications as follows:
Step 1:
Download Process Explorer from Windows Sysinternals (it's from Microsoft, safe to use) here: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx. Extract it from the .zip file and run it.
Step 2:
Start installing the application and wait for it to hang (On my machine, InDesign at 42%, Illustrator at 34%)
Step 3:
Once the install has hung, go to Process Explorer, look for "PDapp.exe", expand it's line to "AAMHelper.exe", expand that to see "Setup.exe", and expand that to see "InstallAdobeHelp.exe". Right-click on "InstallAdobeHelp.exe" and click "Kill Process" in the menu.
Step 4:
Watch Illustrator/InDesign continue to install successfully. I've installed both this way and both work fine. I don't know if it affected help, because it's all online now anyways.
Cheers,
Iain

OIM 11.1.1.2 Install Hangs on "restart domain" step.

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