OIM 11g email notification(request submitted, approved, reassigned, etc)

Dear All,
How to emplement e-mail notifications in 11g?
It looks like there some notification templates available. But how those could be tied to different stages of the request? (request submitted, approved, reassigned, etc). Is there any authomation available or everything should be created now manually in the workflow? SOA suite has notification service. I suspect this is what should be used now.
How notification templates are used in the workflow?
If you can provide steps and/or example this would be very helpful.
Maria

I suspect article ID 457836.1 is valid for 11g as well. (FYI)

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OIM 11g - Email Notification with direct link to Approval Task Details

Hi,
We wanted to send email notifications to approver with direct link to the approval task details screen from which the user can either approve or reject the request. In OIM 11g OOTB Notification templates such as Request Creation contains the direct link to Request Detail screen which is something like
http://localhost:14000/oim/faces/pages/Self.jspx?OP_TYPE=LOOKUP;E_TYPE=MY_REQUEST&T_ID=65
Wondering if there is something similar for Approval Task Details screen as well.
Any kind of help or suggestion is greatly appreciated.
Thanks,
Deepa

If at all you cannot get the direct link for approve/reject then try the actionable email from SOA. Once you have that configured the emails gets approver/reject links so that approvers can directly approve/reject the task from email. If that works for you then you can look at the format of those links in the email and deduce what you need the url as.
HTH,
BB

OIM 11g - Email Notifications configured in human task is not working

Hi,
My requirement is to send email to the assignee whenever a request is assigned to the user. I created a custom bpel workflow and configured email notiifcation in the human task for the status 'assign'. I have configured Email driver with following properties:
Sender Addresses = <[email protected]>
Default Sender Address = <[email protected]>
Outgoing Mail Server = <Exchange server host>
Outgoing Mail Server Port = 25
Outgoing Mail Server Security = none
Outgoing Default From Addr = <[email protected]>
I have also set the Notification Mode to 'Email' in Workflow Notification Properties.
However when a request is assigned to the user, email notifications are not sent.
I do not see any errors in the logs. In Enterprise Manager console I navigated to SOA Infrastructure Home > Human Workflow Engine > Notification Management and I could see outgoing email notifications corresponding to the workflow instance with the status showing 'Sent'.
Also the Exchange server that is being used has already been tested for provisioning emails from OIM and it works fine for provisioning.
Any pointers/troubleshooting tip to resolve this issue is greatly appreciated.
Regards
Deepa

Hi,
My requirement is to send email to the assignee whenever a request is assigned to the user. I created a custom bpel workflow and configured email notiifcation in the human task for the status 'assign'. I have configured Email driver with following properties:
Sender Addresses = <[email protected]>
Default Sender Address = <[email protected]>
Outgoing Mail Server = <Exchange server host>
Outgoing Mail Server Port = 25
Outgoing Mail Server Security = none
Outgoing Default From Addr = <[email protected]>
I have also set the Notification Mode to 'Email' in Workflow Notification Properties.
However when a request is assigned to the user, email notifications are not sent.
I do not see any errors in the logs. In Enterprise Manager console I navigated to SOA Infrastructure Home > Human Workflow Engine > Notification Management and I could see outgoing email notifications corresponding to the workflow instance with the status showing 'Sent'.
Also the Exchange server that is being used has already been tested for provisioning emails from OIM and it works fine for provisioning.
Any pointers/troubleshooting tip to resolve this issue is greatly appreciated.
Regards
Deepa

Help required related with OIM 11g Email Notification

Experts,
I have a requirement where I have to pass the User's Password through autogenerated email.
But I have a scenario where I dont have to provision any target resource for users..so i dont have access to Notification Tab for such kind of users.
I thought of writing a custom Event Handler to send email using custom code.
But IN OIM 11g , I found that Inside, Advanced->Notification Template-> Create User Self Service Notification … is getting triggered with UserID: $userLoginId<br> and its woking fine.
But once I added Password: $password<br> In the same template, its not providing me the password.
So I think the Parameters associated with this Event "Self register user" does not have $password.
Is there any way to check which all parameters can be accessed in these Events?
Also, what is the best way to send password to users who does not any target resources associated?
Thanks,
Regards,
J

Hi I am trying to get the Create User Self Service Notification template working but for some reason I get an error in the log saying unexpected error occured while sending notification. and I am not recieving any mails..I have done the following steps
created an IT resource with the name same as the value of Email Server property
have made the value of RequestNotification property 1
is there anything else I need to do..
Can you also give some details as to how you have created the IT Resource...is the authentication true/false if true does any username and password do..
Thank you

OIM 11g - email notification

Dear All,
I need to create quick POC that will involve provisioning to multiple resources during OIM profile creation. One consolidated e-mail notification should be sent as a result.
1. I never used simulated/fake/manual resource. If you used it in the past maybe you can guide me through as for how to create it?
2. How to make sure that centralized e-mail is sent at the end (all resources are provisioned)?
I was planning to create default role or use ALL USERS role that will be attached to access policies for different resources. When HR record comes, OIM user profile is created and default role (ALL USERS, for example) is assigned.
This role will trigger execution of access policies that will create accounts on the target platforms.
My challenges are:
1) ONE consolidated email notification upon SUCCESSFUL completion (default event that somehow should be triggered maybe by job?, custom task that sets the flag in custom table upon successful completion? or maybe I overengineering .....)
2) send user to manual queue if creation of the user account on any of the target resources fail.
If you can provide any guidance as for how this could be done I would appreciate it very much
Thank you for your time

1. The process is outlined here: http://iamreflections.blogspot.com/2010/08/oim-howto-leverage-standard-connector.html
2. There are two parts to this question.
The first part is to figure out the triggering event. If you know what resource will be last provisioned you can simply put a task that is fired on completion of the final provisioning task that then checks the result of all other resources using the APIs. If you don't know which resource will be last you could let the final provisioning task in each resource have a follow up task that sets a variable on the user form, then have another folllow up task that checks if all values are set and if so do the appropriate thing (if not just exit)
Traditionally you would assign a task to the sysadmin using the API if you wanted a manual intervention (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcProvisioningOperationsIntf.html#reassignTasksToUser(long[], long)) but there is the new concept of queues that I actually haven't worked with (http://otndnld.oracle.co.jp/document/products/id_mgmt/idm_904/doc_cd/javadocs/operations/Thor/API/Operations/tcQueueOperationsIntf.html) that may be what you are looking for.
Email sending tends to be easier using Javamail than trying to leverage the email framework once you want something that isn't very basic.
Hope this helps
/Martin

BPEL 11g Email Notification - Multiple SMTPs

Hi All
We have a requirement to send emails through alternative SMTPs based on content via BPEL. In 10g BPEL, we could do that based FromAccount configuration in nl_emails.xml. What is the equivalent steps for creating different FromAccount configuration in 11g BPEL?
Thank you for your support.
Regards
Prasad Jayakumar

Hi All
There is something missing in 11g what was available in 10g
In 10g, we were able to refer the following entire configuration details through FromAccount of BPEL Email Activity
nl_emails.xml
<EmailAccount>
<Name>Default</Name>
<GeneralSettings>
<FromName>Oracle BPM</FromName>
<FromAddress>[email protected]</FromAddress>
</GeneralSettings>
<OutgoingServerSettings>
<SMTPHost>yourdomain.com</SMTPHost>
<SMTPPort>25</SMTPPort>
</OutgoingServerSettings>
Now In 11g, We are able to set only EmailFromAddress, EmailReplyToAddress & EmailRespondToAddress which is more about GeneralSettings and not different OutgoingServerSettings
My initial request "BPEL 11g Email Notification - Multiple SMTPs" is not yet resolved. Please provide any further inputs. Thank you.
Regards
Prasad Jayakumar

How to activate email notification for SC approval

Hi Gurus;
We are using SRM7.
How to activate email notification for SC approval i.e. the system should send email to the approver's external email (e.g.Outlook) informing that there is SC to be approved.?
Thanks

Hi,
You can schedule the /SAPSRM/OFFLINEAPPROVALSEND program.
http://help.sap.com/saphelp_srm701/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
Regards,
Masa

OIM 11g: send direct link to approval tasks in email notification

Hi all!
What do I want to achieve: I want to send email notification to assignee in case if some approval task in OIM has assigned to them and this notification must have a direct link to the page of approval task details from which assignee can approve or reject an approval task.
The default email notification that exists in approval task “DefaultRoleApproval” has a direct link to a request details page:
<a href="<%substring-before(/task:task/task:payload/task:url , "/workflowservice/CallbackService")%">/oim/faces/pages/Self.jspx?OP_TYPE=LOOKUP&E_TYPE=MY_REQUEST&T_ID=<%/task:task/task:payload/task:RequestID%>>
But unfortunately from this page we can’t do any action such as reject or approve.
To find a direct link to an approval task details page (Self Service -> Tasks -> Task Details: Approval) from which I can perform needed operation I used document ID 748447.1. But I haven’t found a direct link.
What is the direct link to task details page for approval with exact ID which I can include in an email to satisfy my requirement?
Thanks in advance!</a>

If at all you cannot get the direct link for approve/reject then try the actionable email from SOA. Once you have that configured the emails gets approver/reject links so that approvers can directly approve/reject the task from email. If that works for you then you can look at the format of those links in the email and deduce what you need the url as.
HTH,
BB

Email Notification to Resource Approver

Hi All,
I am using following product...
IDM 11g R2 (BP03), SOA 11g
I want to send the Email notification to the Request Approver (my workflow is working fine, resource is getting approved and provisioned properly) I have made all the required settings in SOA for Enabling Email notifications along-with enabling 'RequestNotificationLevel=1' in OIM.
The Requester is getting all the notifications i.e 'Request Created' and 'Request Status Change' notifications.
Its Only That the Approver is not getting any notification. What can be done to send the Notification to the Approver in his mail box (just like being received by requester) so that he knows that some request has been generated for his approval.
Thanks and Regards....

Any Comments!!!!!!!!
Alos if any one can tell what is the default behavior of IDM 11gR2 for email notifications, I mean does it send notifications to the Requester and Approver OOTB like the previous versions of IDM or it is different from its predecessors that it requires exclusively additional configurations / coding / patch for making Email notifications enabled for the Approver? as the Notifications for the Requester are working like a charm without any additional configurations.
Regards.

OIM 11g - Mail Notification for multiple resources

User will be provisioned to 5 target system through access policies.So instead of sending 5 different mail notifications to the manager on the Create User task about the account creation, is it possible to send one consolidated mail about the provisioned resources in OIM 11g.

Hi,
How abt for the following requirement for sending single mail for multiple resources provisioned.
We have 3 Access Policies which is defined as follows.
1) Policy 1 -> R1,R2,R3 Resources
2) Policy 2 -> R3,R5 Resources
3) Policy 3 -> R1,R4 Resources
In such a case we will not be able to put dependencies on Resources and adding a task for sending email.

Adding a hyperlink to the email notification for leave approval

Hi All,
Is it be possible to have a hyperlink in the email notification that goes to the approver ( for a leave ) so that the approver can click on the link and be taken straight to the ESS/ MSS portal to approve/reject the leave request?
Regards
AK

Basically you can modify the standard task too. Of course it is not recommended, but maybe it is not that bad, if you only need to modify the work item text (and the variables are already available in the container, so you don't need to do any additional bidnings and container elements (or do you?)).
Other options is that you take a copy of TS12300097 and a copy of the leave request worfklow template, and then do the changes to these copies. Then you just need to remember to also check the SPRO settings, that your copy of workflow is started instead of the standard workflow.
Regards,
Karri

OIM 11g ootb notification

Hi All,
I'm new to OIM 11g.I'm trying to create user using web interface and user is successfully created but no OOTB email notification are triggering..
I have configured Mail Server It Resource.
IT Resource Name           Email Server
IT Resource Type           Mail Server
Authentication                No
I'm using Toolheap software to test notifications.
Regards.
Krish.

find the steps here
Enabling The Logging in OIM 11g
Any Custom Schedule Task and Event Handlers to debug in the OIM 11g Server to enable the logging. The following way to enable the logging in Oracle Identity Manager 11g.
Pre-Requisite
Java Code Configuration
Add the following line into your java code.
Import Statement
import com.thortech.util.logging.Logger;
private Logger logger=Logger.getLogger("Logger-Name");
Configuration Of Logging
Go to the $DOMAIN_HOME/config/fmwconfig/servers/oim_server1 directory and edit the logging.xml file.
Configure The Log Handler
<log_handler name='logger Handel Name' level='FINEST' class='oracle.core.ojdl.logging.ODLHandlerFactory'>
<property name='logreader:' value='off'/>
<property name='path' value='Log File Location'/>
<property name='format' value='ODL-Text'/>
<property name='useThreadName' value='true'/>
<property name='locale' value='en'/>
<property name='maxFileSize' value='5242880'/>
<property name='maxLogSize' value='52428800'/>
<property name='encoding' value='UTF-8'/>
Include The Logger Handler Logger Configuration
<logger name="Logger-Name" level="Log Level" useParentHandlers="false">
<handler name="logger-Handel-Name"/>
<handler name="console-handler"/>
</logger>
Oracle Identity Manager 11G Log Levels
Log Level ODL Message Type:Level
SEVERE.intValue()+100 INCIDENT_ERROR:1
SEVERE ERROR:1
WARNING WARNING:1
INFO NOTIFICATION:1
CONFIG NOTIFICATION:16
FINE TRACE:1
FINER TRACE:16
FINEST TRACE:32
The FINEST log level will give the more debug info. If you want to debug your schedule task or event handlers, please use FINEST Log level.
--nayan

Adding information in email notification of invoice approval workflow

Hi All,
We have a requirement to include additional information in the email notification sent by the workflow to the approver, like
1) Having Invoice Currency Code and PO Number in the header of the notification
2) Adding static text on the body.
3) Also need to add a sentence in the standard text which comes at the bottom of the notification and need to remove the extra RESULT region which is coming in the notification. (Highlighted in bold)
Please click on one of the following choices to automatically generate an E-mail response. Before sending the E-mail response to close this notification, ensure you have provided the reason for rejection within the quotes ‘ ‘ in the body of the email.
RESULT (needs to be removed)
RESULT: Approve Reject Request Information
Any pointers on this would be really helpful.
Thanks,
Manoj

Please open the desired workflow in the workflow builder.
--Open the particular Notification
-- Open the related Message.
-- Click on Add which allows you to change the Message context.

OIM 11g Sending Notification on OIM User creation

Hi Gurus!
I have the following requirement: Whenever a user is created in OIM (through the Administration Console, through Request or through trusted reconciliation) an email notification is to be sent to the user's manager, informing him/her that his/hers collaborator has a given user login (autogenerated) and a password (also autogenerated) and which has to be changed the first time the recently created user logs into OIM.
I saw that in OIM we have Email Definitions (in the Design Console) and Notification Templates (in the Administration Console).
I tried to use the Email Definitions but I am not able to select the usr_password field in the variables section so I could not use this solution which seemed to be very easy to use since one can directly use the email definition in the Notification tab in the process tasks.
Afterwards I analysed the Notification Templates solution. I defined the xml of the Event Type and in the Notification Template (in the Administration Console) I was able to select usr_password as a variable of the notification. However, when I tried to develop the Java code (class implementing NotificationEventResolver), although I was able to extract most of the fields of the OIM user profile, I could not extract the usr_password field... It seems the usr_password field (which is encrypted) cannot be obtained from the UserManager service.
How can I get the user password and inject it into the email notification?
Many Thanks!

Check this: Re: Xellerate User Password decrypt and look at the code posted there by me. Since you are using the notification resolver, you can use the PasswordManager to get the password for the user in your code.
-Bikash

Email notification for PO approval going to the email of appover

Hi Gurus,
May i know what configuration or steps going to used for email notification of PO for approval going to the email of approver?
Thanks,
Marina

Hi Marina,
You need to configure (t.code is SWU3) SAP Workflow to sent mails' from SAP to to systems such as Outlook or Lotus Notes. Below links'a maybe very useful for you;
http://help.sap.com/saphelp_dimp50/helpdata/EN/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://www.sap-basis-abap.com/wf/sap-workflow-faq-techniques.htm
Cheers

OIM 11g email notification(request submitted, approved, reassigned, etc)

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