OJ Pro 8000 A809n - Printer comes on with lights indicating paper jam

OJ Pro 8000 A809n - Printer comes on with CONTINUE and POWER lights flashing. I press CONTINUE and it feeds a sheet but top of sheet passes thru the print area and stops halfway down the sheet. I press CONTINUE again and it ejects the sheet but the lights flash again. I've looked all over for a tiny piece of paper jammed somewhere, including duplexer, and don't see any - even used flashlight. Have done a power reset several times and even reseated the printheads. Where are the paper sensors located on this beast? Also, any other ideas would be greatly appreciated. Thanks.
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Printer had a broken part. Part location: Open top cover and you will see 8 white rollers. Look to the left of these rollers and you'll see a white gear. To the left of the white gear you'll see a black piece of plastic with a slot in it. This black piece also has an arm sticking out to its left. (This arm rides in a slot on a white collar.) At the end of the black piece's arm there should be a piece of it pointing right up at you. This piece of the end of the arm was broken off. I fished it out from the bottom of the printer and carefully super glued it back on, making sure I didn't glue it to the white collar. Printer is now working fine. It may not last for long, but right now it's OK.

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HP OfficeJet Pro 8000 A809n print driver

I have a MacBook Pro running OS 10.7.5. For an unexplained reason, I lost the capability to print to the subject HP wireless printer. I opened System Preferences and clicked on Print & Scan. I deleted the driver entry corresponding to this printer and requested to add a new printer . It immediately found the A809n printer (my wife running a MBP with Mountain Lion can print to this printer without problem). I get a message stating:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Software for this printer is available from Apple.
Would you like to download and install it?
with buttons for Cancel and Download & Install.
When I click Download & Install, I get a screen:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
Finding software
It progresses through about 25% of the % accomplished meter, then stalls. Eventually, I get the message:
Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
The software for this printer is currently unavailable.
Please contact the printer's manufacturer for the latest software.
Of course, when you go to HP to download a driver for this printer, it directs you to use the OS Print & Scan System Preferences which produces the failure mode described above.
Any ideas?
Thanks in advance.
Bob

You might try rebooting you computer first. Then go to the Apple menu and select Software Update... and if HP Printer Drivers v2.14 is listed, select it and update. If it's not listed, you can manually download and install from here. Afterwards, try adding the printer again.
If the problem persists, you might consider resetting the print system.
HTH

HP Officejet Pro 8500 Wireless Printer....indicates a paper jam when there isnt one

Unit was working fine, including wireless. Now paper jam message keeps reappearing when there isn't a jam. Any thoughts

If the printer is under warranty, contact HP Support. If not, it is probably cheaper to buy a new printer than to fix this one.
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I am employed by HP

HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
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How do I control who can print over my wireless Officejet Pro 8000 A809n?

Hi all,
Looking for some help as to how I can control who can/cannot print over my Officejet Pro 8000 A809n (CB047A) printer.
We have multiple users in the house, but I only want to allow certain people to print wirelessly, is there some way I can set this up?
Any help would be much appreciated!

Sorry, you cannot control this other than to remove the printer from the network, turn it off or otherwise disable it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HT3500 i have a mac pro and have connected to my wireless canon printer. I was able to print but now the printer comes up with the paper in the tray is the wrong size. but the paper is A4. does any one know what is wrong.

I have connected to my wireless canon printer but it wont let me print from my mac pro. printer comes up with the message that the paper size doesnt match the printer settings. I have tried to change the settings on the printer but that didnt work. can anyone help

Well... no help was found here.. so I abandoned the wireless- ness of my printer. I bought a
small 10 port hub because only 2 USB ports really isn't enough with wireless mouse, wireless internet
and any kind of printer. I also bought a long USB cable. I now print--wired since this can be done
as an alternative to wireless with this printer. Because I don't want a cable "hanging around"
when the printer is not in use, I simple disconnect it and reconnect when I want to print.
It's a temporary solution others may find helpful as well. Apparently there's been a lot of
confusion and problems getting this printer set up wirelessly with our MacBooks.
Shame on HP for not helping us out!

HP Officejet Pro 8000 Wireless Printer: Still getting vertical white streak on copies

HP Officejet Pro 8000 Wireless Printer: Still getting a vertical white streak down pictures. I have changed the yellow/black printhead. One helps note says I should try cleaning the scanner glass. Where is the scanner glass, and how do I get to it?
Any other possible solutions for getting rid of the vertical line? Thank you.
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HI,
THis looks like a issue with the printer itself as it indeed is a vertical mis. A cartridge issue would cause a horizontal issue. What you can tru is cleaning the carriage rod, the metal bar that you see in the printer, and carefully clean the transparant strip. Do this very carefully as its pretty delicate and if it breaks the unit is ready for trash.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

HP Officejet Pro 8000 -- keeps printing alignment page

I was having troubles with the black ink not printing correctly so after doing many cleanings I decieded to manually clean the print head. I took the printhead out of the printer then wipped the part where the ink comes out with a most paper towle. After I put the printhead back in the printer printed a print alignment page. OK. Now when ever I print anything the printer will after the print job is done print another alignment page. Is there a way to make it stop? Thanks for you help.
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@MacNeilBlue- I am sorry that you are having an issue with the alignment page printing repeatedly. I would remove, and reseat the cartridges. Then I would repeat the alignment process as shown below.
Open the HP product software:
Windows XP: Click Start ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows Vista or Windows 7: Click the Windows icon ( ), click All Programs , click HP , click the folder for your HP product, and then click the icon for your HP product ( ).
Windows 8:
Right-click or tap and hold the lower left corner of the screen, and then click or tap Search from the menu.
Click or tap Apps ( ) if it is not already selected.
Type HP in the search box.
Click or tap your printer ( ).
NOTE:You can also open the HP product software from your computer desktop: double-click the icon for your HP product ( ).
The product software opens in a new window.
In the product software, double-click Printer Actions ( ).
Double-click Maintenance Tasks ( ). The HP Toolbox opens.
Click the Device Services tab.
Click Align Ink Cartridges , and then follow the on-screen instructions to print the alignment page.
Lift the scanner lid.
Place the alignment page with the printed-side down on the right front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.
Figure 6: Place the alignment page on the scanner glass
Close the scanner lid.
Press the button next to OK on the control panel display ( ) The product scans the alignment page.
When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.
I am a former employee of HP...
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Can I activate ePrint on my HP Officejet Pro 8500 Premium printer for use with my smartphone?

Can I activate ePrint on my HP Officejet Pro 8500 Premium printer for use with my smartphone? Any instructions?

Yes. You can do that
Just follow the instructions for the appropriate device on this HP web document.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

My Officejet Pro 8000 wireless printer prints to only 4x5" on 8x11 sheet when printing mult pages

My Officejet Pro 8000 wireless prints to only 4x5 inches on the 8x11 sheet when I try to print multiple pages per sheet from an Adobe file. The print preview shows the paper dimensions to be 8x11, and the four Adobe pages are properly scaled to fill the 8x11 printed sheet, yet when printing, all the printing is condensed to the upper left quarter of the sheet.

What did it? I was still trying to figure it out

Why don't Macbook pros at best buy come preloaded with Lion OS X?

Why don't Macbook pros at best buy come preloaded with Lion OS X? Will they in the future?

-sneak- -sneak- -sneak- LION!
-sneak sneak sneak- Here you go, Sir!
"Uh, what did you do?"
... nothing! Enjoy!
(-giggle-)
... actually it's a free upgrade offered through Apple
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

I have a officejet pro 8500A, it always comes up with paper jam,but i have checked

i have a officejet pro 8500A, it always comes up with paper jam,but i have checked,
it is only 6 months old, what can i do
thanks
Roy

Hey Roy, Welcome to the forums. I recommend checking out this support document: 'Paper Jam' Message Displays on the All-in-One
This should get you back up and running. If not post any new findings and we can go from there.
Best of luck!
-SeanS
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Officejet pro 8000 and the power and resume lights keep flashing

I have an officejet pro 8000 and the power and resume lights keep flashing. I initially had the problem when I put a new black ink cartridge in. Lately there was an error message on the computer saying pump stall error, which then culminated in a print head error. I have replaced the print head at an extra £40 I have replaced all the ink cartridges which say they are low even though I haven't been printing. Basically spent the cost of the printer again AND I STILL CANT PRINT! I'm using a Mac with snow leopard and I have reset the printer list and installed the new software and drivers. I have tried connecting with USB and Ethernet. I have filled up the paper. I have taken out the duplex and given it all a blow through. reset the print heads - basically everything the support web pages told me to do.
I have to say this is the worse printer I have ever had from HP. I always buy HP because of the quality. I have to say I feel unless this problem is solved with out me spending more money on it I will have to buy something else - and not HP ever! oh and the warranty is out by less than 2 months!

Welcome back burtf,
I am sorry to hear about the issue you are having with your Officejet 8500 showing a message for you to turn the printer off and on. I would recommend following the guide below for this issue.
I hope it helps!
'Turn Power Off then On' Message Displays on the Control Panel
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Thursday
R a i n b o w 7000I work on behalf of HP
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My i860 canon printer is suddenly printing color pictures with light blue and darker blue horizontal

My i860 canon printer is suddenly printing color pictures with light blue and darker blue horizontal lines. I have changed the cyan blue cartridge and the problem still exists. Does anyone know what the problem is? Thanks.

Hi CSM,
We can perform a print head cleaning and alignment on the printer to try and resolve the issue. To do this, please follow the steps below:
PRINT HEAD CLEANING
With the printer powered on, press and hold the <Resume/Cancel> button.
<1> Resume/Cancel button
When the power lamp blinks once, release the button.
Note: The power lamp will blink and print head cleaning will start. The cleaning completes when the power lamp stops blinking. (It will take about 30 seconds to a minute for the power lamp to stop blinking and remain lit solid green.)
PRINT HEAD ALIGNMENT
Confirm that the printer is powered on, and load Letter-sized white plain paper in the sheet feeder.
Note: If paper other than Letter-sized white plain paper is loaded, print head alignment cannot be performed properly.  The automatic print head alignment must be performed from the Automatic Sheet Feeder on the top of the printer. It cannot be performed from the cassette.
Press and hold the <Resume/Cancel> button, and release it when the Power lamp blinks four times. (The Power lamp will start blinking and pattern printing will start.)
Print head alignment will start automatically as the following pattern is printed.
Note:  Please wait approx. three minutes until printing is completed.
Hope this helps!
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Booklet printing with HP Officejet Pro 8000 A809n

Can any one help with booklet printing? I have looked at other posts and none seem to quite cover my problem.
I want to print from Microsoft Office Publisher 2003, and have a PC running Windows XP.
The booklet needs printing on A4 (297 x 210mm) paper landscape format with 2 pages (A5) per side.
What prints out is portrait with 4 pages per sheet (A6 size) with the printing on the reverse side inverted.
I've tried all combinations of landscape and portrait etc. and nothing works. As I will need to do these booklets quite often in future I would like to sort it asap.
Thanks for any help.
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Hi there tallboy,
This microsoft article should help out with getting booklets setup and printed. Let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

OJ Pro 8000 A809n - Printer comes on with lights indicating paper jam

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