OK, I am almost done with your Adobe CC. 3-4 agents have failed to fix the CC deskTop!

OK, I am almost done with your Adobe CC. It has been over three+ months now and your Support simply REFUSES to help me fix my issue. I am not able to use or download the software and your are charging me every month. What kind of crap is that?? I am now very strongly considering canceling my account and demanding a full refund. Read my notes on the account!! You have 48 Hours! After that I am escalating this to the Adobe Board of Directors and to the Digital Media Reviews that this new platform sucks. Please give back the old platform!!
You have all my contact inforamtion, please do your job or I will ask that some one else doest it!
Am I pissed off?? What do you think???
Signed: Disgruntled!

Hi Jaime O.
We are sorry for the inconvenience you have been facing. I have reviewed the case notes from your account. I have sent you an email and will contact you on Monday and will try to get the issue fixed.
Regards,
Romit Sinha

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