OK. I have connected Apple TV and chosen HDM1 input. Now what do I do? I am only getting a black screen with HDM1 and "player 1 (BD System) at the top of the TV screen. Help!

I have given my hiusband Apple TV for Christmas. We have just connected it and are just seeing a black screen with HDM1 & Player1(BD SYSTEM) at the top of the screen. Next step is to go onto Settings but I can't seem to get this to work. The screen won't respond to the Apple TV remote. I did pair it to the TV by pressing menu and Right for 6 seconds but nothing happening.
We are in a rural area with Satellite Broadband......not sure if this makes a difference.
Help please!

Didn't see you had posted twice! Deletd.

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Today, randomly my iPhone 5 stopped working. It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.PLEASEHELP

It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!

It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer.

HT4059 The last three books I have downloaded at the bottom of the page the bottom parts of y,g,and j are appearing at the top of the next page. Any help or suggestions will be appreciated.

This problem just started. On the last line of each page if the letters y,g,p or j appear in the line the bottom part of each of these letters appears at the top of the next page while being chopped off the actual line it should appear in.

*Update*
I thought I had found the offending 'app' namely "Songpop."
I regularly use "Songpop" on my phone late at night via my wifi connection.
All enteries on my phonebill are at midnight (even though I have a data allowance it was excluded from allowance). I switched 3G off on Friday, played "Songpop" at midnight and at the exact time I got a "Server Error" message.
I posted a message on the "Songpop" support forum.At first they said this was a problem relating to my ISP.
I have spoken to my ISP and asked if there are connection drops at the time I have been billed (ie to establish if my wifi dropped and 3G kicked in without my knowledge) and have been advised that there aren't any connection drops at that time.
"Songpop" have now responded that "This is an issue to take up with Apple Support" see: http://support.songpop.fm/songpop/topics/playing_songpop_on_phone_via_wifi_but_i ncurring_download_data_charges_for_3g_useage?utm_content=topic_link&utm_medium=e mail&utm_source=reply_notification
Hopefully someone at Apple can respond ....

I have a Apple MacBook Pro "Core i7" 2.8 13" Late 2011. i want to upgrade its RAM from 4GB to 16GB. But OWC sells two kinds of RAM, the DDR3 and the DDR3L.What is the different and which one would work better for my mac. Thanks!!!

Please help! I have a Apple MacBook Pro "Core i7" 2.8 13" Late 2011. i want to upgrade its RAM from 4GB to 16GB. But OWC sells two kinds of RAM, the DDR3 and the DDR3L.What is the different and which one would work better for my mac. Thanks!!!

I don't see any DDR3L on the page for the RAM that would fit your model -> http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_133 3MHz_SDRAM.
But the answer is that it doesn't really matter - just make certain to get 1333MHz.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X 10.??, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

I dropped my phone last night, already with a little bit of glass missing at the top. The screen has gone black with blue lines down it and i cant even see my home screen. I've tried holding down the power and home button, someone please help

I dropped my phone last night, already with a little glass missing at the top. The screen is black with blue vertical lines, I cant even see my home screen I've tried holding the home and power button. Someome help?

It's broken. Take it to Apple.

I have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest from itouch to laptop please??

i have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest of the songs (from my cd's) from itouch to laptop please??

See this previous discussion:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....

I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....

Try using this article to help with your iPad not showing up in iTunes---
http://support.apple.com/kb/TS1538 -This deals with the device not being recognized in iTunes for Windows
The following steps work well with iPod but i would try them for help with your iPad issue:
Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.

I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. help

I'm not techinal so please bear with me. I don't have the bar that allows me to type in a website. I did have a few minutes ago. When I make the page full screen and move my cursor to the top of the page, the bar drops down and I can use it. I've tried restarting my computer, didn't work. Help!

Well I figured it out, right click the arrow that makes the screen bigger and unclick the Hide Toolbar. I knew it couldn't be that hard.

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet".How can I change ip address?

My ipad recognizes my home network but will not connect to the internet. When I click on AirPort/preferences at the top of the imac screen it says..."AirPort has a self-assigned ip address and may not connect to the internet". If this is the root of the problem,how can I change ip address?
Ipad will connect no problem to other networks.

First thing you need I think is to get your iMac connected to the Internet.
Shut down your iMac and you iPad. Then power off your router. Wait 30 seconds and power up the router.
After the router indicates that it is connected to the Internet then start up your iMac and see if it connects. If the iMac connects to the Internet then your iPad should too.
If this power up sequence doesn't work you'll have to dig into the router setup to make sure it is working properly.

HT1338 I'm trying to attach my MacBook Pro to an overhead projector and can't get it to work. If I go to System Prefs/Displays, I see the box on the screen. But when I collapse the Prefs the desktop is not seen. Can you help?

I'm trying to get an overhead projector to identify my macbookpro. If I go to Prefs and select screens that dialogue box comes up on screen. So I know there's nothing wrong with the VGA cable. But when the screen box is collapsed nothing happens. My computer is not recognized by the projector. Can anyone help?
On a PC I used to hit "control F5. But I don't believe that works on a MacBook. Any suggestions?

About the only thing you can try is using the Online Internet Recovery system to reinstall Lion on your Mac over the top of the current install. that will reset all system files and should not touch your personal files or the apps you have installed.
Or iof you have a recent Time Machine backup use that to restore your Mac to that point in time.

I was messing with the computer, not sure what i hit but now all my toolbars at the top of the screen are gone? (file, edit, history, tools and my forward and back button). Please help me get these settings back to the way they were?

My file, edit, view, history, bookmarks, tools, and help buttons at the top of the screen are gone, along with my forward and back button.

For details of how to restore it, see https://support.mozilla.com/kb/menu+bar+is+missing
Once the menu bar is restored, you can use the Toolbars entry in the View menu to restore other toolbars such as the navigation toolbar.

I inadvertedly changed a setting where the top of my screen no longer shows the apple logo in the top left or the clock and wifi status and strength on the top of the screen, how can I get it to show both of these things again like it used to?

I inadvertedly must have changed a setting where the apple logo and files and things that used to be in the top left corner of the screen are no longer there as the clock and wifi status and other installed settings used to show up in the top right hand corner of my screen. When I move my mouse to the very top of the screen they drop down but when I move my arrow away from the very top of the screen they both disappear again. So I was wondering how can I get it to revert back to the way it used to be? I hope this isnt confusing.

I tried the zoom thing but it still didnt resolve my issue Im gonna try to clarify my issue a little bit more, before the change, my screen when I would surf the web would have the apple logo and safari and file and edit and view buttons at the top left hand of the screen and the upper right hand screen would have the time and the wifi strength and my name and the spotlight box and a volume control but now they dont show while Im browsing the web unless I take my arrow and move it to the very top of the screen then those boxes will drop down like it used to be but when I take my arrow and move it from the top of the screen it disappears again and ll I get is a back and forward arrow and the url input bar. Anyone else have any ideas of what I did to mess this up?

I know this will sound ridiculous but I have "lost" the arrow key (to go back or forward) at the top on the bar. I swear I used to be able to just click and arrow to see the previous page and now it's not there. Help!?

I know this sounds crazy but I have "lost" my arrow key at the top of the screen to go forward or back. I'm sure it used to be there but it's really bugging me that I can't find it. It's a real pain trying to go one page back. Help?!

If this is Safari that you've lost the arrows in, go to Safari > view > show toolbar.
If the toolbar is present and the arrows missing then right click on the toolbar and select "customize toolbar".
Drag the arrows or the default set back to the bar.
Regards,
Captfred

My location bar, tool bar (file, edit, tools, bookmarks, help) disappeared and cannot be restored. I have no back button, home button etc. the top of the screen is just an empty blue bar. Internet still works if I click on a hyperlink on the main page.

My location bar, tool bar (file, edit, tools, bookmarks, help) all disappeared and cannot be restored. I have no back button, home button etc. the top of the screen is just an empty blue bar. Internet still works if I click on a hyperlink on the main page.
The problem started when I turned on the computer this morning. I tried to install Mozilla 4 from your website and that installed but I still have nothing on the top.

It may be due to Firebug. Seeing as how you're a web developer, it's very possible you have this installed. The latest version, 1.7X a10, appears to cause everything you described. I downgraded to "a8" and that seems to have fixed everything.
I also recreated a profile from scratch before trying this out, so I can't guarantee it's definitely Firebug.
Similar issue: https://support.mozilla.com/en-US/questions/783078
edit: If you go to the Firebug forums, you'll see this is now a known problem. http://code.google.com/p/fbug/issues/detail?id=4012 for the issue tracker.

When I enter a subject in the help "search box" and enter, it does not go to the subject but goes back to the screen before I clicked on the help option at the top of the screen

I cannot get thehelp option to work. When I click on the help option at the top of the screen, I get the page with the Search option, but when I enter a subject to search, tescreen returns me to the point where I started before clicking on "help". Is the help file corrupted? How can I fix?

Do you have that problem when running in the Firefox SafeMode?<br/> ''A troubleshooting mode.''<br />
You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut. Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.''
If not, see this: <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

OK. I have connected Apple TV and chosen HDM1 input. Now what do I do? I am only getting a black screen with HDM1 and "player 1 (BD System) at the top of the TV screen. Help!

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