OK, I'm throwing the towel in and I've given up on BB obtaining an iPhone for me
I was the FIRST pre-order at my local BestBuy. My order was placed at 10:15am on 9/14 and everyone told me that I 'should' get my phone during the first weekend of sales.
Since placing that pre-order I've:
-received multiple order emails with different order numbers
-received an email on Sat 9/24 that my ordered iPhone had arrived refereceing a completely different order number
-received a phone call from the store, while enroute to pickup the phone, that the 'iPhone arrived' email was a system generated error and that my iPhone wasn't actually in the store
-recevied an email on Mon 9/25 that my pre-order had been cancelled since I hadn't picked it up. (Hadn't picked up a item that supposedly was never there)
After re-assurances from the local BB staff that my order was still in place, I have to honestly say I have ZERO Faith in Bestbuy at this point. The ONLY contact (other than system generated emails) from my local Bestbuy was the paniced call to tell me my iPhone wasn't really there.
Everytime I've popped by the local store to politely check on things, I've been told "we should be getting White ones in today/tomorrow".
The longer this waiting game goes on with BB, the less my iPhone 4 is worth for trading in so I'm throwing in the towel. I went on Apple's website at 10pm tonight, placed an order for store pick up and found I could pick it up tomorrow at the store by my office.
Thanks for all the frustration Bestbuy. This is my lesson learned to never try to obtain an Apple Product from them again via a Pre-order.
did you get your phone from the apple store?
I am a CAR Geek Squad installer tech lead, but my views that i post are my own and not that of best buy. if you like my posts give me some kudos, if you need further help contact your local Geek Squad installation bay!
Please read my posts with a smile, cause thats how I write them.Although i have a cool avatar by my name, I am just a member of the community that works for Best Buy.
***KNOW THAT I CANNOT ISSUE OFFICIAL RESPONSES AND THAT MY POSTS ARE ONLY HERE TO HELP BEFORE A OFFICAL RESPONSE IS MADE BY A MODERATOR.***
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