Ok, new computer. Authorized it. Can see files for everything in cloud.

OK, new computer. Authorized it. Can see all music in cloud, not on hard drive. My old computer which had the original files down loaded, was able to be saved from hard drive. The tech that is helping, what should I tell him to do to get my files back on my new hard drive? They are on an external drive. Thank you for your help.

OIf they are on your external hard drive and you want them back on your local hard drive.
First check that the Copy files to iTunes medi folder is selected in Preferences, Advanced.
Alsoo under store turn off show ourchasaes in the cloud
Turn off itunes match
You now have an empty library
Then File > Add to library and choose the parent folder of music on your external hard drive click Open and itunes will copy all that music into the right folder on your machine. How long it takes depends on how much music you have.
When finished turn on itunes Match if you are using it

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I have a new computer and I can't access my Itunes account. The message says that I am allowed to have only 5 authorized computers on this account. I do not have 5 authorized computers on my account. What can I do?

I have a new computer and I can't access my Itunes account. The message says I can't have more than 5 computers on this account and I don't. What can I do?

First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out. Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

I have transferd music from my ipod to my new computer and some of the files are not coming over, i have noticed the m4a files come across but the mp3 do not, any ideas how i can resolve this? thanks

I have just bought a new computer and i am transfering my music from my ipod onto my new computer, I have put the files from the music option from my ipod onto my computer. alot of the songs have come across, however there is alot of songs that havent. I have noticed that the m4a files come across but the mp3 does not. the new computer has windows 8 on it, which is very new to me. when i try and play the mp3 files, it will open them up in a different programme and will not open in itunes. does anyone know what i can do?!?!!?!?!
THANKS

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
BTW this is the iPod touch forum

How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4? And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?

How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4? And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?
My 3GS is dying and it's synced to an older computer. I have tons of datafiles as well as apps, music, text messages, etc. that I need to get moved to the new iphone4 I'm getting. Then I need to move the sync to a newer computer so that I can sync the new phone and new computer.
I understand how to get my apps to transfer to a new pc. That's not the issue. It's getting ALL the data from the 3GS to the 4 and then to a new computer.
Thanks.

Thanks much, that's very helpful for step one (getting old phone onto new phone). Very clear.
However, I still have the problem of moving to the new computer. How do I move the sync to the new computer after the new phone is set up?

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and got my bookmarks on my new computer. I can't see any way to do this!

I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help please

To build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service.

HT1386 I have a new computer with windows 8.1. I want to add the 52 Gb of music now on my old ipod to itunes on the computer. I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet! How can I do

I have a new computer with windows 8.1. I want to add the 52 Gb of music now on my old ipod to itunes on the computer. I don't want to wipe out the files on the ipod by syncing to the new computer which has no music files on it yet! How can I do this?

Apparently I wasn't clear. The music on my ipod is but a subset of all the music on my external hard drives. I want to import only the songs and playlists from my existing ipod into the itunes library on my new computer, which currently has no music or playlists. How can I do this?

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom o

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)

you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I have a new computer. How can I save my music from my IPod to the new computer since it isn't in my Library. I don't want to sync and lose music.

My old computer crashed and I have a new computer. How can I save my music from my IPod to the new computer since it isn't in my Library. I don't want to sync and lose music.

Then you will need to search for a 3rd party program to transfer content
Pasted from another thread
https://discussions.apple.com/thread/2234756?start=0&tstart=0
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola and iDump andiPodRobot.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
More information is contained here.
Copying content from your iPod to your computer - The Definitive Guide.

I have PS CS3 Extended discs and serial number but do not have a CD drive on my new computer. How can I download it?

I have PS CS3 Extended discs and serial number but do not have a CD drive on my new computer. How can I download it?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Hey there, I have an iPhone 3g that was synced to my computer. My computer got stolen with all my music on it. I have a new computer but I can't sync my computer to my iPhone. How can I recover everything that's on my iPhone 3g to my computer?

Hey there, I have an iPhone 3g that was synced to my computer. My computer got stolen with all my music on it. I have a new computer but I can't sync my computer to my iPhone. How can I recover everything that's on my iPhone 3g to my computer?

If your backup copy of your computer was not stolen, then use it to put everything back.
Otherwise, authorize your computer for your itunes account, connect iphone, do not sync, Click: File>Transfer Purchases
This will transfer itunes purchases from the iphone to the computer.
Enter at least one unique contact and calendar entry on the new computer. When you first sync, then you should get the option to merge the data.

I have a new computer. How can I make this the computer to sync my apple tv ?

I have a new computer. When I sync my apple Tv or Ipad i dont have all features or content because it is not the correct computer.
it is the same account. How do I make the new computer my main computer ?

It doesn't matter if it the same account...the information on your OLD computer is not going to appear on the NEW computer unless you move it to the NEW computer. You can do this through iCloud or if it's too many files...use an external drive or the network

I am logged on to a wifi and can see files from other users on this network. Can they see my files as well?

I am logged on to a wifi and can see files from other users on this network. Can they see my files as well?

Yes and no. It depends on your settings.
Go into "System Preference" and click on "Sharing"
If you have services checked such as "File Sharing" then others can see your computer on the network. But you really don't need to worry because others would need your username and password to have access to your files.
What you see are just computers annousing themselfs on the network. To have access to said computers, Username and Passwords are required.
Hope this helps

I got a new computer. Why can't I just log on to access my account?

I just got a new laptop. Why can't I just log on to my account and access my information, music, gift card balance ect.?

I take it you are referring to iTunes...
KLietz wrote:
I just got a new laptop.
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
KLietz wrote:
I just got a new laptop. Why can't I just log on to my account and access my information, music, gift card balance ect.?
Have you Aurthorised your New Computer..? See here...
http://www.apple.com/support/itunes/authorization/

HT1296 How do I sync & backup my iPod on a new computer so I can get the latest update?

How do I sync & backup my iPod on a new computer so I can get the latest update without losing pictures, apps., etc.?

If you still have Access to the Old Computer or its Backup...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
If not,,, See Here...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

I already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

PLEASE HELP????? i already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

Ok, new computer. Authorized it. Can see files for everything in cloud.

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