Ok plese help me!
A while ago, I don't know what I was thinking but I deleted my BB messenger. I lost my phone list, but the phone actually shows my numbers at times. I went in and reinstalled everything (after I backed up the info), however now when I go to restore on my desktop manager, it won't let me select any of the icons...now i can't seem to restore my phone list in my contacts. It should automatically begin the backup and restore process when I plug my phone into the computer but it isn't.....I am very frustrated. If you know how to help, please do so, but use normal information (not a techy). Thanks
Solved!
Go to Solution.
hyypiam, go to options > Advanced > Applications, and delete the BlackBerry Messenger application from there.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now, download the same OS that is on your BlackBerry (Look at Options > About, third line down beginning with a "v.4.xxx") and install that OS to your PC.
Open Desktop Manager, and Application Loader. Choose advanced and find BlackBerry Messenger in the list and CHECK it to load and complete the following prompts to finish.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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