Ok riddle me this? What if load up software was wro

I'm having problems getting my headphones to work from front pannel on my Soundbalster Aud2 Platinum. I tried all ideas pinned in here including clean sweep. What I can not do is make any adjustment to the HQ/Device like "mute spks when headphones in use" because there are no options like that. The only device it shows in that tab is the soundcard it self. Yes I see red light and I have used firewire port, but know that does not req the ribbon cable. Soooo...is the reason I have no HQ settings/options for front pannel because it was not on my CD to load or just because it is there to load but won't because it can't detect it's I say I got the wrong CD with my card and the tool is just not there. What do you think? I have tried all updates of any kind but they seem to cover drivers/spkr sets improvements. etc. but never a offer of upgraded Audio HQ. And that is what looks like is set up for just a sound card with out front pannel options. Mine has only got functions for digital or analog/and one other for some kind of freq change (not @ home right now) Please help!
RobertMessage Edited by Slayer2 on 06-5-2005 08:25 PM

Slayer2,
Please read the (bold) announcement at the top of the forum. This forum is for user-to-user interaction, not for Support. While we may reply to some posts and help where we can, we do not guarantee a reply to every thread... Click on "Read More" for a full description.
If you installed the CD and everything is working correctly then it should give you those options. What does the image/text on the CD itself say? Have you spoken to Customer Support yet?
Cat

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