Ok, seriously when is Apple going to help us out here?

There seems to be more than just a few of us with the cannot start iTunes Windows error. Is Apple going to do anything about it.
Considering the amount of money that I've spent buying music that I can only play on iTunes, this is not an insignficant problem. It represents hundreds if not thousands of my dollars.

I agree, I'm getting tired of installing and uninstalling over and over again and nothing happens, I downloaded the new iTunes 7.0 not because I wanted to, but we are being forced to, and its not working. It was working at first right after I down loaded but the next day when I tried to open iTunes it wouldnt let me comes up with erro message like everyone else. I am very upset I dont want to loose the songs I've already purchased and the balance of the iTunes card I just redeemed, wont even let me play the files I've got of songs with other media players says it has to basically have iTunes but it wont open.
I want this problem fixed or I want a credit for every single song that I have purchased and the remaing balance on my account.

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When is Apple going to fix the problems with IOS8 Safari either won't work or is very slow.why can't you contact Apple themselves rather than this method?

ssince updating my IPad to IOS8 Safari does not work properly ie Marriott website it tells me no server is available yet Google works and other web search have the same problem when is Apple going to get fixes out soon I hope.Also why can't we contact Apple direct on this matter ?

Try some basic troubleshooting steps. Clear Safari, force close the app and reset the iPad.
Go to Settings>Safari>Clear History, Cookies and Data.
In order to close apps in iOS 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
There re are ways to contact Apple directly. Look here for help.
Contact Apple for support and service

HT4623 When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

Who is your carrier? That feature is completely carrier dependent.

I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!

I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

When is Apple going to fix the problem with slow Time Machine backups with Mavericks?

I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot. This worked for about three days and I am back to very slow backups. It is impossible for Time Machine to back up every hour when it takes six hours to do the back up. I don't want to take hours to re-index with spotlight all the time. I think taking six hours to do an incremental backup is a bit much. I see that there are many people that have this trouble and it all started with an upgrade to Mavericks. The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks. I have wasted more time than I care to. I am think of going back to Windows. I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem. Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.

Allen Thanks for your reply. All I can say is several months ago Time Machine quit working in a reasonable manner. Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data. I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection. In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge. There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem. I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support. I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space. This might be a problem also. However, I am working on a lot of things and like to have a lot of things on my drive. Also the heavily loaded drive has not be a problem in the past. This slow backup business started about three months ago, so something has happen in a very short time period. Now it seems even the procedure that Apple support gave me is not working. Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions. If necessary I will clear out more of my hard drive if that appears to be a solution. The Time Machine drive was recently reformed so I only have a few backups on it. I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time. I run it every few days.
Here is the info from EtreCheck:
Hardware Information:
          MacBook Pro (15-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,1
          1 2.6 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
Disk Information:
          APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          VIA Labs, Inc.    USB3.0 Hub
                    OWC Elite Pro mini C 1.5 TB
                              EFI (disk1s1) <not mounted>: 209.7 MB
                              NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
          Logitech USB Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
          [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
          [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
          [not loaded] com.roxio.BluRaySupport (1.1.6) Support
          [not loaded] com.roxio.TDIXController (2.0) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
          [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
          [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
          [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
          [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
          [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
          [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
          [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
          [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
          [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
Startup Items:
          cma: Path: /Library/StartupItems/cma
          MySQLCOM: Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
          ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
          Tablet: Path: /Library/StartupItems/Tablet
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.versioncueCS4.plist Support
          [loaded] com.barebones.authd.plist Support
          [not loaded] com.barebones.textwrangler.plist Support
          [loaded] com.bombich.ccc.plist Support
          [loaded] com.mcafee.virusscan.eupdate.plist Support
          [running] com.micromat.TechToolProDaemon.plist Support
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [loaded] com.oracle.java.JavaUpdateHelper.plist Support
          [loaded] com.prosofteng.DriveGenius.locum.plist Support
          [running] com.symantec.avscandaemon.plist Support
          [running] com.symantec.deepsight-extractor.plist Support
          [running] com.symantec.diskMountNotify.plist Support
          [loaded] com.symantec.MissedTasks.plist Support
          [loaded] com.symantec.navapd.plist Support
          [running] com.symantec.navapdaemonsl.plist Support
          [loaded] com.symantec.Sched501-1.plist Support
          [loaded] com.symantec.Sched501-2.plist Support
          [loaded] com.symantec.Sched503-3.plist Support
          [loaded] com.symantec.Sched503-4.plist Support
          [running] com.symantec.sharedsettings.plist Support
          [running] com.symantec.symdaemon.plist Support
          [running] com.symantec.symSchedDaemon.plist Support
          [loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist Support
          [running] com.lacie.safemanager.daemon.plist Support
          [running] com.micromat.TechToolProAgent.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
          [running] com.seagate.SeagateStorageGauge.plist Support
          [failed] com.sogou.SogouServices.plist Support
          [running] com.symantec.uiagent.application.plist Support
          [running] net.culater.SIMBL.Agent.plist Support
          [loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.wondershare.mobilegodaemon.plist Support
User Login Items:
          GeekTool
          SIMBL Agent
          QQ
          Safari
          Calendar
          Google Drive
          Dropbox
          Day One
          Dictionary
          SymSecondaryLaunch
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
          FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5 Support
          Default Browser: Version: 537 - SDK 10.9
          QuickTime Plugin: Version: 7.7.3
          OfficeLiveBrowserPlugin: Version: 12.3.6 Support
          RealPlayer Plugin: Version: (null) Support
          Silverlight: Version: 4.0.51204.0 Support
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
          Video Converter: Version: 4.0.0
          AllMyTube: Version: 4.1.0.0
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          QQMail: Version: 1.0.2.0 - SDK 10.7 Support
          txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
          Adobe Version Cue CS4 Support
          Flash Player Support
          GeekTool Support
          Growl Support
          Java Support
          MacFUSE Support
          MenuMeters Support
          MySQL Support
          Norton\nQuickMenu Support
          Paragon NTFS for Mac ® OS X Support
          Pen Tablet Support
          Perian Support
          TechTool Protection Support
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
          Destinations:
                    NewMBP-TimeMachine-1.1 [Local] (Last used)
                    Total size: 1
                    Total number of backups: 11
                    Oldest backup: 2014-03-18 15:09:46 +0000
                    Last backup: 2014-04-29 23:24:28 +0000
                    Size of backup disk: Too small
                              Backup size 1 < (Disk used 647.49 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              47%          SymAVScanDaemon
               7%          Finder
               7%          WindowServer
               2%          mds
               1%          NortonAutoProtect
Top Processes by Memory:
          385 MB          NortonAutoProtect
          262 MB          mds_stores
          180 MB          Safari
          139 MB          WindowServer
          115 MB          Finder
Virtual Memory Information:
          1.15 GB          Free RAM
          2.87 GB          Active RAM
          1.83 GB          Inactive RAM
          1.05 GB          Wired RAM
          1.02 GB          Page-ins
          380 MB          Page-outs
I hope you can see something that can be fixed.

The volume on my iPad 3 has dropped considerably. I have read quite a few posts and followed advice re doing reset and checking settings. Nothing has worked. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE.

The volume on my iPad 3 has dropped to a very low setting. I have tried all the suggestions with setting and did a reset, nothing works and it seems this is an issue with many others. When is Apple going to address this problem?

You aren't talking to Apple here. This is a user to user technical help forum hosted by Apple. We are all users here.
For what it's worth I haven't see any change in volume on my iPad 3.

Right, MacBook Pro 17" early 2011(Built March) and my new OCZ sata III 6G not working, when is Apple going to admit there is a problem with the Intel's 6 Series Chipset. In System Information it says "Link Speed: 6 Gigabit" which is sata III.

My MacBook Pro 17" early 2011(built March) and my new OCZ sata III 6G are not working together, when is Apple going to admit there is a problem with the Intel's 6 Series Chipset. In System Information it says "Link Speed: 6 Gigabit" which is sata III and in my MacBook Pro it does not work.
Now MacBook Pro 17" early 2011 built May onward do not have this problem it was fixed in the Intel's 6 Series Chipset. (So there is a problem). Cam I have my MacBook Pro fixed please.

After biting the bullet and ordering more RAM, my computer now is working a ton better. So that must have been the main issue. With 8 GB RAM, I can now even run Parallels fluidly (better than my work PC!) where before simple things like logging in to my MBP after reboot could take forever.
The place I went to had several other people getting RAM upgrades at the same time as me, so between this and other comments I've seen in discussions here and elsewhere on the Internets, I take it to mean that either Apple should bump up the base RAM on its new machines, and/or stop charging so much for additional RAM.
I refused to believe a Pro machine bought with Lion installed would come with too little RAM for light to medium usage, but it was apparently the case. I'll mark this as a correct answer and hope some other poor soul will come across this thread and be helped by it.

When is Apple going to FIX ALU?

This is a great app /utility with use in multiple programs. When's Apple going to get off their buts and fix it?

Your right!! I should have given details.
I don't like the new music app for iOS 5.
You need to constantly use iTunes to change play list content etc.
Podcasts won't play in a loop.
Even the iPhone has more control in the music app.
I wish Apple had given more music tools instead of removing them.
I am having a hard time finding the feedback form. Can you help with a link?
I'll bookmark it for future use.
Thanks

When is Apple going to fix keyboard shortcuts?

iOS6 has been out for more than a year now. When is Apple going to get around to fixing the keyboard shortcuts. They worked perfectly on iOS5 but they only work about 10% of the time with iOS6. Will this issue be resolved with iOS7?

dbolin wrote:
iOS6 has been out for more than a year now.
That's actually not true, as iOS 6 came out on September 19, 2012.
We are Apple users here. We would be happy to help you with your issue, but you would have to be more specific in describing it. What exactly did you type (presumably into Settings to set up a shortcut)? What exactly was the resulting behavior you observed?

When is Apple going to fix the iTunes 11 syncing problem!!!!

After troubleshooting the iTune 11 upgrade seems to cause syncing problems for everyone. I've tried everything and my ipod will no longer sync. Help! When is Apple going to apply a fix for this?????

My sync problem has been going on since I updated to IOS 8. I have had two telephone help calls and one Genius Bar visit. I am no further forward.
MY iPhone and iPad will randomly fill to capacity with OTHER files requiring a complete reboot. I have disabled iCloud drive and tried reorganising and deleting files from my iTunes library. All of my devices worked almost perfectly prior to this upgrade. I now dread syncing either of my devices to see what latest iTunes problem is now present.
I Have one simple question which no one at Apple has answered. When iTunes finds a file it doesn't like or will not sync why does it not flag it up with the reason for the problem. iTunes has done this for many years with incompatible files and missing album art work. If iTunes could only tell us why it is continually waiting for sync to start or give us a reason for our iOS device suddenly filling to capacity with OTHER files at least we would be able to do our own diagnosis and repairs. Apple need to sort out this issue soon. I'm losing patience and faith in Apple products. So no iPhone 6 upgrade for me till this gets properly sorted.

When is Apple going to fix the iOS6 App Store app?

When is Apple going to fix the iOS6 App Store app? With the iOS5 version, you could easily view apps by release date in order to keep up with the new offerings. I usually bought one or two newly-released apps every week (many of which admittedly got deleted within a few days, but at least I tried them...). Now (with the new version of the App Store) I can't view apps by release date (at least not a list longer than a dozen or so titles in a specific subject area). As a result, I rarely buy new apps any more. It seems to me that it would be in Apple's best interests to fix this problem.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apple Feedback -
http://www.apple.com/feedback/

When is apple going to fix the music app?

When is apple going to fix the music app?

Your right!! I should have given details.
I don't like the new music app for iOS 5.
You need to constantly use iTunes to change play list content etc.
Podcasts won't play in a loop.
Even the iPhone has more control in the music app.
I wish Apple had given more music tools instead of removing them.
I am having a hard time finding the feedback form. Can you help with a link?
I'll bookmark it for future use.
Thanks

When is apple going to update the App Store so it works with ios6......??

When is apple going to update the App Store so it works with ios6......?? Yes I am joking I know it's been updated I'm just so fed up with it not working and apples lack of help. So to my point my app store will not load anything at all just stays blank and if I'm lucky it even crashes for me and every now and then it installs 2 or 3 of the same app with out warning it's installed a game 3 times that takes 1gb each time. Idk if anyone can help cool if not I'm going to get a ice-cream sandwich.

What kind of network connection are you using? Is it cellular data or WiFi? If WiFi, is it your own? I have seen some business WiFi configuration that block network access to some sites. This can confuse the apps.
I would also try one of the other apps, like iBooks, that uses the store. That would help isolate the problem.

When is Apple going to fix the problems with FCP and Leopard

Apple,
This is a nightmare.
I wish I never did the upgrade.
It's horrible that Apple released an OSX update that doesn't work with some of the most used Apple applications.
I don't know what I should do.
Compressor doesn't work, export using Quicktime is having problems...and that's just what I've found so far.
When is Apple going to fix this mess?
Hingefactor

Did you heed ANY of the warnings that were posted here, on LAFCPUG.org, or the CreativeCow.net? We gave many pointers on what to do before you upgrade, so that if you do run into issues with the new (and you WILL run into issues with the new OS) you could always go back to the stable version.
http://discussions.apple.com/thread.jspa?threadID=1185645&tstart=150
http://discussions.apple.com/thread.jspa?threadID=1196292&tstart=300
Apple will fix it when they fix it...that's all we can say. Keep sending in your issues and when they can, they will issue updates.
The rule of thumb is that if you have a good working edit system, don't mess with it. The machine that I use to earn a living, that is still on 10.4.9 and FCP 5.1.4. My laptop, that I use occasionally for editing, but mainly for e-mail, word processing, web surfing, that I updated. And I am testing FCP on this. So far, I am not suffering any issues.
If you backed up your system, you could have gone back to it.
Shane

When is apple going to fix the fact that icloud no longer works with microsoft outlook?

When is apple going to fix icloud so that it works with microsoft outlook again?

I am talking about everything i have lost since downgrading to IOS6. My contacts and calendar no longer sync with my outlook 2010!!!!! .....and I can't downgrade to IOS 5 because apple has deleted that version. thanx APPLE for nothing!

Ok, seriously when is Apple going to help us out here?

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