Ok so my ipod screen cracked and i got a new one from the apple store but now its cracked again, but i only dropped it when i was sitting on the florr and it even had a case on it so i would like to know what happened and is it possible for me to get a n
is it possible for me to get a new one and also some of the metal on the back has been shedding why is that happening??
LaurenW147 wrote:
How much does a new one cost??? And this still doesnt answer my question of why it broke i had a screen protecter and a case on it it makes no sense to me
Screen protectors are for protection against scratches, not for protection against the iPod being dropped. As to the case, you may wish to take this issue up with the case manufacturer, though again, most claim protection only against scratches and mars, not against being dropped. Either way, such damage is not covered by the devices. warranty.
As to cost, Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here (as also mentioned by Limnos):
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further warranty will be void.
Regards.
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