Ok while my ipod4 was udating to ios 6 it sputtered on me and turned off now every time my ipod turns on it goes to a white screen oh and it also shows the charge symbol and the dead battery logo plz help me ps my ipod4 is not jailbroken hope that helps
plz heelp
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.
Similar Messages
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my ipod touch just shows the charge symbol on the screen and i checked whether there is a problem in the charger but it works perfectly on my iphone 4 and when my ipod is connected to the computer itunes is not recognising my device pls help me
tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
I have an iPhone 4 . Just last night it was asking me to update my system. So I did now my phone won't turn on or do anything all it does is show a picture of the charger and a iTunes . Please help
Hi Alljays2002,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, first try to reset it:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If you are not able to reset the iPhone or it returns to the "connect to iTunes" screen, you may need to restore your iPhone using the steps found here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy -
i have tried rebooting with the command+option+p+r keys and that doesn't work
i have tried holding down the shift key and that doesn't work
i have tried inserting the cd that it came with but nothing happened
i have only had it for about a year
am i screwed?If it is a Mid 2012 model it did not come with a CD or DVD. So I don't know what disc you are using but it certainly did not come with the system. Now if it is older the a 2011 model then those came with optical discs.
Try holding down the Coomand+r key yo boot to the Recovery HD partition. If that doesn't work hold down the Command+Option+r keys until you see a spinning globe in the center of the screen. From that you can use Disk Utility to check the internal hard drive.
But I suspect your drive might be failing or it is totally corrupted. If the system is less then a year old you are still inside the one year warranty period and if you are I suggest you take it to an Apple store to checked out and fixed under that warranty.
Also if the system is still within the one year warranty I suggest you buy the Applecare Extended warranty. You may need it. -
Only way out is Control/Alt/Delete and all work is lost. Using Win 7/64. HELP all work is stopped.
The Adobe web site is an endless circle of no help and apparently they don't want to talk to anybody about problems or help.just letting you know nothing anyone suggested worked…
I do REALLY appreciate you trying to help me and I hope you are having
a glorious weekend!
Connie -
hey please help!
i was using my ipad it was under 10% but no under 4% it turned off then i pluged the charger in and flashed on then showed apple sign after i turned it on. now its going back and forth from the apple sign and battery symbol ive changed chargers its made no differnce its been like 3 hours ive tried to do that reset thing holding lock button and home button for 10 seconds at the same time. WHAT DO I DO?Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
iPad: Charging the battery
http://support.apple.com/kb/HT4060
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
When I connect my ipod nano to my laptop it shows the icons on it and in the upper right hand corner it has a charging symbol on the battery symbol but my ipod still doesn't appear in my computer or itunes ... is there anything i can do to fix it ... everything on my laptop is up to date
Hello delilahca,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
Ipod wont charge with cable neither will the charge symbol show up ive tryed using a diffrent cable and a plugin-in charger but still no hope D:
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
it's like my battery died, blach screen and just appears the "charge symbol" when i connected to the current And when it is restored error 1602 on itunes. I'm desperate
I suppose. I tried with external charger, computer, change the usb port but nothing. But for example when it comes to wanting to restore the registry if it recognizes itune and attempts to restore it but stops and i am getting an error 1602
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8800 does not power on but shows the charging symbol! HELP!
Hello everyone,
I have been searching for days now across the web for a solution to a very bugging situation. A'las i am close to giving up. someone please try and help. So here is the problem: I recently bought a 8800 rim (branded for cingular/AT&T but UNLOCKED) from ebay powerseller with 100% rep. it was advertised in MINt condition.
It arrived two days later and seemed in great physical condition.
So i plug in the charger and let it charge for more than 8 hours. I try turning it on but to no avail. During the charge the screen goes dimly on and shows a battery with an electric bolt going through (I assume that means charging..).
It initially seemed to me as a battery problem. So i took it to a local store and borrowed one of their batteries for 8800 and the phone started working fine also made a call with my temporary T-mobile sim inserted. (although their battery was also on low charge)---
So i come home and with a new OEM 8800 battery. plugged it in and charged for like 4 hours and the screen goes on with the charging symbol but does not power on.
I have repeatedly searched through the WWW and came across wide variety of dilemmas but none were any helpful. I also tried installing the latest OS...which also spectacularly failed [got an error that ...loading failed during the mult-load seesion...or something like that. I followed several very well written guides [advising that the manager and OS be installed on PC and etc.].
SO I MAKE A DESPERATE REQUEST FOR HELP FROM ANYONE OUT THERE WHO CAN HELP. WHAT'S THE DIAGNOSIS WITH THIS BB. IT WAS ABLE TO WORK WITH THE BORROWED BATTERY FROM A LOCAL STORE..EVEN MADE A CALL AND EVERYTHING...BUT WITH THE BATTERY THAT CAME WITH THE eBay PURCHASE AND THE THE BRAND NEW THAT I BOUGHT....IT DOES NOT POWER ON.
BESIDES HOW LONG SHOULD I BE CHARGING IF IT IS NEW OR IF THE PHONE HAS NOT BEEN IN USE FROM SOME TIME??
THANKS IN ADVANCE.
Please help ASAP.
MirzaHow are you charging the BlackBerry? Do you have a wall charger or are you charging via USB cable from your PC? Its also possible that the charging circut in your BlackBerry is faulty. This would explain why a charged battery works while your uncharged battery is not.
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i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!
hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.
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4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!
Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!
Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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