Okay Creative - what's going

Is Creative trying to purposely alienate its current customer base?
There was a time when I would sing their praises over virtually all other MP3 player manufacturers, but now?
No more.
Since installing this plays for sure firmware, hundreds of consumers have had problems. You only want to look at this forum for an idea of how many. And they're only the English speaking ones who've happened across this board!
I used to use MediaSource to convert my CDs to MP3, direct to my player. What do I now find? The MediaSource version that is compatible with my new firmware "update" does not have the facility to do this. No - you have to buy the WAV/WMA -> MP3 converter from Creative for US$0...
Great news for me who lost hundreds of MP3 music files for some unknown reason when transferring to and from my PC in order to...you guessed it..."upgrade" my firmware. Sure, it's only 0 bucks, but why pay for something that was free before we were unwittingly seduced into installing this crappy firmware?
Now getting my PC to recognise my player is a struggle. I get there eventually, but whereas it used to take seconds, now we're talking minutes.
Especially with the once ultra-quick Red Chair Notmad which has now become just another $30 download sitting on my PC underperforming.
Great.
Can't just be coincidence that this is all since the firmware update, can it's

Nail.
On.
Head.
However - you would expect Creative to hold their hands up and say "Look - we know there are problems, here's how to fix them, here's a troubleshooter which works, here's the email address for our customer service department in case you're still struggling and we WILL get back to you..." but, no.
It seems they're just content to sit on their hands and get slagged off by all and sundry.
Why?

Similar Messages

I just updated Creative Cloud and it disappeared from my desktop. In my profile, there is no longer a subscription to Creative Cloud--Just Photoshop for CS3 customers. What is going on?

A few minutes ago I got a Creative Cloud update notification. I ran the update and Creative Cloud disappeared from my desktop. What happened? I still have Photoshop CC and Bridge CC. But will I still get CC updates? Also I no longer seem to have a Creative Cloud subscription--just something that looks like a monthly fee for keeping Photoshop for customers with Photoshop CS3+. What is going on?

I just had an online Chat with Adobe Support, and we uninstalled CC Desktop and reinstalled it. That fixed the problem. I have no idea what CAUSED the problem though.

I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?

I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?

Hi meliniesittigLCSW,
Where are you seeing that message? Do you already have Acrobat installed? If not, you can install it by following the instructions in this document: Creative Cloud Help | Install, update, or uninstall apps
Best,
Sara

What's going to be done about the Creative Cloud debacle?

Adobe is a maker of great software, but the 30+-hour-long disappearance of Creative Cloud revealed them as a terrible company. There was next-to-no information being released during the outage about cause, estimated time for the fix, or potential work arounds. Perhaps they were embarrassed that this was a self-inflicted error, but they should be even more embarrassed that their only response has been, "oops, sorry, we'll do better." People lost cash; they missed deadlines. A plan to reimburse customers should have been announced even as the fix was underway. They should comp every customer two months' service.
Meanwhile, I had been under the impression that the CC software could be used in offline mode. That's the way it should be. The software is paid for and licensed a month at a time, so it should only need to be verified once a month. It should not have to sign in every time it starts up. Completely ridiculous.
Mistakes happen and adversity cannot always be avoided, but the true test of a person--or a company--is how they respond and recover. Adobe, you are failing this test miserably.
So, what is going to be done about this debacle?
Neal Bowes

If you got your phone via a network then it's up to your network to decide the fate of your phone and not Sony - Your sale of contract is with Vodafone and not Sony - So your 1st port of call is with Vodafone and if Vodafone decline then remind them of your contract of sale and who it's with
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

I am watching a Creative Live Lightroom Crash Course with Jared Platt and Matt Kloskowski. They mentioned that Lightroom CC was available. I went to your site and clicked on it, but the download was for Lightroom 6. What is going on? I wanted Lightroo

I am watching a Creative Live Lightroom Crash Course with Jared Platt and Matt Kloskowski. They mentioned that Lightroom CC was available. I went to the Adobe site and clicked on it, but the download was for Lightroom 6. What is going on? I wanted Lightroom CC.

Yes, it looks like they've screwed up. Some people have been able to update CC to LR6, some people get half way through the download and it fails, some people (me included don't get any option to upgrade to LR6 in the CC app... It's all very annoying. I tried the help chat, and I got "log out of the CC and try again in 2-3 hours". Well, that was half an hour ago, but I'm not holding my breath for getting LR6 today.

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on?

I'm an active subscriber for creative cloud photography plan. However, I can not connect with lightroom mobile. On my desktop app or on iPad app I get the message ˜trial expired˜. Please, what is going on? Thanks for the help.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Spinning Beachball: what's going on?

Hello everyone. I keep getting the spinning beachball with even the simplest of actions. What do I mean? Allow me to elaborate. This is happening so often that I've ran several virus scans, I've done the permissions things, run daily, weekly and monthly maintenance scripts, deleted plists, etc. Here are a few of the scenarios. I use the mouse to use the scrolling bar: I get the spinning beach ball
I click to open a new tab: spinning beach ball
I drag a file from the Pictures folder to the desktop: spiining beachball and the message Moving to desktop (I timed this and it literally spinned for four minutes before the file showed up on the desktop.
I get an application dialog window prompt. I click Ok, Next, whatever: spinning beachball.
I click a link: spinning beachball
It doesn't always happen but it does very often. Out of frustration I restart the machine. That seems to help for a short time. Any ideas?
Okay, my puter is a Macbook 7.2 and they don't even make them anymore but gee whiz. Sorry, I'm frustrated and don't understand what is going on here.

The next time you have the problem, note the exact times when it starts and ends: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Scroll back in the log to the time you noted above. Select any messages timestamped during that interval. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

What's going on with my USB drive?

I have a WD MyBook 2tb drive, one of several on my Mac Mini running Mountain Lion, and a few days ago that drive started making scritchy-scratchy sounds like it was being worked really hard when nothing at all was accessing it. That the drive access light isn`t flashing while this is going on is all the more puzzling.
So it has to be the OS doing something on it I would think, and doing a lot of it for some reason or another, but I have no clue how to find out what, or why. Okay, so the disk could be failing, and I`ve got it all backed up so if it goes I just go buy another disk, but this disk is less than a year old, and I have a WD 500gb disk that`s nearly 7 years old and it`s still going strong. Then too, I`ve run Disk Utility on it several times and it give the drive a clean bill of health, so WHAT????
I`ve tried using Terminal to find out what`s going on with that disk, but being a total idiot when it comes to Unix I`ve little idea how to look at that particular disk, and try as I might I cannot find anything online anywhere that tells me how.
So far I`ve tried iosnoop, which gets me a lot of seemingly bad messages that scroll endlessly up the screen saying things like:
dtrace: error on enabled probe ID 4 (ID 1031: io:mach_kernel:buf_strategy:start): invalid user access in action #3 at DIF offset 0
and this launchd stuff:
launchd ??/<unknown (NULL v_parent)>/<unknown (NULL v_name)>
This stuff just goes on and on and on and on... forever and never stops.
What does it all mean???? Is the drive dying on me? What if I reformat it? Would this stuff stop?

Is this a one-time occurence, or is it continuous?
Does the drive have a separate power source or is it bus powered by the Mini?

What is going on with my iPod classic replacements?

Okay, so I'm on my 4th replacement of my iPod classics. Still having hard drive issues, the songs are skipping the iPod shuts down randomly and it has 0 allocs and bad sectors in the SMART data yet 16 retracts after 2 weeks. I'm also getting excessive vibrations and clicking from the internals all pointin to yet another failing hard drive. I'm furious this was 140 dollar swap for my old dead iPod and every iPod I've had replaced, this being the 4th for hard drive issues. I pointed out the 12 retracts it had on it before even leaving the store to the genius and he said it was fine yet now I'm getting hard drive failure symptoms again. What is going on because I'm so close to writing the attorney general for apple replacing my broken iPod with "new" iPods that I point out to be broken yet these "geniuses" think they are fine

Yep, I think that Genius, deosn't know what a lemon looks like, it is a case of bad lemon sold, since you have already pointed out the bead retract numbers.

What is going on with my keyboard?

okay so last night i was on my macbook (white 2008) leopard software...out of nowhere some keys were typing on their own then some keys wouldnt type i thought they were stuck and ran my fingers across the board trying to unstick them, then no keys worked at all, i currently have a usb external keyboard plugged in and when i test the keys on my macbook the alternate working, a few working, then none working and back again....Why is it going bazerk? last night before i could find the external keyboard i tried to view the keyboard on screen...that was a task trying to go through the apple support area without being able to type anything. i found a way that i thought was to view your keyboard on the screen, went through all the steps but there was no "input" on my menu bar...what is going on is this hardware or software? or what? please help
-confused and frustrated and also very bad with technology
p.s. there is some disconnect with the wires from the screen to the keyboard/trackpad area (top and bottom) and i normally have to open and close my macbook until i find the right spot in order for the backlight to work...just adding that incase the wire issue could also be contributing to the keyboard malfunction, note: trackpad is working just fine

i wanted to add that as of now about 19 hours after the problem with the keyboard began i am now having some trouble with the track pad it seems to be registering like i have to fingers on it, when i click with on finger the (right click options) show up and when i try the two fingers up and down scroll short cut my entire screen zooms in and out which it has never done before i didnt even know that happened on the macbooks i thought only on the macbook pros you can squish and spread your fingers to zoom
HELP problems getting worse

What's going on with web support sites not responsive/slo

What's going on with all the creative servers?
http://us.creative.com/support/downloads/
this is slow
creative.com
is slow
soundblaster.com
is slow
etc.

Duplicate.
Jason

What is going on with my Zen Micro battery?

Ok, so far I have been fairly happy with my Zen Micro (only one freeze/reboot) but something is serioursly up with my battery. Yesterday, I used my Zen Micro for no more than 2 hours after a touch up charge and I had two bars left on the battery display. Then when I tried to turn it on this morning it wouldnt turn on, so I plug it into my power adaptar and it shows that my battery is completely drained! How can this be? Does the player use up battery power while the Micro is off?
The has already happened to me once. I charged my battery the first day I got it and used it for a while. Then the next morning the Micro wouldnt turn on so I plug it into the adaptar and it keeps flashing the Creative logo so I had to clean the disk.
Two different battery problems not even within the first 5 days of purchase
(I can still return it to Frys thankfully). Please tell me what is going on or I might have to just swap it for an Ipod......

Well my player has been fine after I ran the disk clean for the first time, but it is my **bleep** battery and its battery life.
Maybe I should swap in the extra battery I got. Any suggestions on how I should handle it's Like what should be my charging routine? Because when I popped in my first battery it had one bar on it and I was using it for a while, then I did a full charge and used it for a while and the next day is when I had the freeze. so for the new battery, should I pop it in and just fully charge it before using it's
::I have visited the ipodlounge and have seen alot of problems with ipod, but since there are so many Ipods out there I am not surprised. I am surprised at how many problems the Zen Micro is having without having sold as many units::

Have a CC subscription but app only allows "trial" or "buy" - what's going on?

I have a subscription to Creative Cloud and just downloaded Muse. When I go in to open the application, it says that I have to "buy" or use the "trial". What is going on? I already have a subscription to cloud, why is there only a "trial" period?

Hi Cchudae,
Welcome To Forums
I would suggest you to follow the steps mentioned below:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CC Application (e.g. InDesign or photoshop etc).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Let me know if it helps.
Thanks!
Eshant

CANNOT properly update from 7.0 to 7.01. WHAT is going on?

Hello!
I notice that FIREFOX has been releasing browser updates quite frequently as of late. I have been updating my browser as they come along ... until 7.01 came out. It not only does NOT fully install on my IMac (iMac 10,1 - 3.06 GHz Intel Core 2 Duo Processor - less than 1 year old) ... but is being incredibly vexing:
I did the usual update process for 7.01 when presented with the SOFTWARE UPDATE WINDOW (as I recall; less than 1 WEEK after I rcvd an UPDATE for 7.0, which installed normally enough) - but the 7.01 dropped a Firefox icon on my desktop, which I put in my APPLICATIONS FOLDER. This did not MOVE the icon. Inexplicably it only COPIED it to the folder - leaving a FIREFOX icon still on my desktop. I then put THAT ONE in a special FIREFOX folder that I keep for general Firefox info, etc. SAME RESULT ... only COPIED icon to that folder. ALSO a Firefox "volume" appeared on my desktop. Normally these disappear upon exiting my system and coming back. in THIS CASE, both the Firefox ICON - AND the VOLUME icon remain - for weeks now. I can't REMOVE them without taking them to the trash, which I am loathe to do, fearing I would LOSE FIREFOX COMPLETELY from my system.
I find that FIREFOX 7.o is what my system is still running - it does not seem to recognize the 7.01 that arrived, in any way.
Meanwhile, I continue to get the SOFTWARE UPDATE (for 7.01) window appearing when I open my (7.0) browser). I tried AGAIN to install from that - and only got MORE icons growing on my desktop.
By the way, I have a YAHOO/ATT eMail - AND a YAHOO Homepage. YAHOO often causes interfering and/or site-specific browser problems. THIS may be a factor. I have NO idea.
MY GUESS is that something(?) did not complete - or get recognized in the INSTALL PROCESS (with the install window/process/move to app. folder sequence.
WHAT I NEED is:
1) to be able to successfully, completely UPDATE to 7.01 -and
2) have these fool icons quit reappearing (and multiplying upon dragging them to folders).
I assume that once 7.01 IS fully installed, that all of this nonsense will stop; I will not see "NEW UPDATE TO 7.01" windows appear / I will NOT have "sticky" icons crowding my desktop / my SYSTEM WILL then SHOW "FIREFOX 7.01" as my current browser.
WHAT IS GOING ON? WHAT DO I DO FROM HERE?
I am at a complete loss (baffled, frustrated, kicked to the curb).
I am not familiar with sophisticated programmer / developer terms/shorthand. PLEASE, anybody answering this (thankyouthankyouthankyou!!!) write clearly and simply, so I am not stumped by being told to do something that I cannot figure out the meaning of ... I see that kind of answer in some other posts I viewed, trying to find what to do, though none of those posts were exactly my scenario.
All I want to do is get 7.01 to fully install, as/per the usual installation package process that appears when an UPDATE is downloaded.
THANKS!!
p.s. assuming that I will get an eMail when I get a response.
I will NOT be able to FIND this - or whatever the correct page is- to hunt daily for responses.
My eMail is:
[email protected]

Re:
"Do you have a user.js file in your profile, and did you change the user-agent that gets displayed by Firefox? The setting looks like:
general.useragent.override "
I have no idea if I have a 'users.js file' anywhere; let alone in my 'profile' ...WHAT profile? where?? why? I have never needed to know anything about a users.js file to download or update a browser of any kind.
Nonetheless, IF a 'users.js file' is something that exists, behind the scenes, appearing something like "general.useragent.override" I would have no idea how to locate - or check whether or not I have one. You say it would be in my "profile". A "Firefox" profile? A MAC system profile? A hard disk profile? A Utilities profile? I have no idea what / where this may be.
I will try the suggestion by cor-el: Download a 7.01 - SAVE the dmg (slippery suckers, hard to find again, once arrived). Then I will isolate that in a special folder and remove my current FIREFOX from my computer; and open/install the 7.01 clean.
The only problem is I don't know exactly WHAT is mucking things up for the 7.01 to fully install. THEREFOR it seems I will have to search out and destroy all the parts of my CURRENT browser (icons/volumes/files/ et al) ...hoping that I DO remove the nasty part - and that I DO NOT remove something I need to either (A): keep my extremely deep bookmark files and/or (B): allow 7.01 on my system (as it IS an UPDATE - if I have NO "7.0" - can a "7.0.1" load / install without something already in the 7's to work from?)
I was hoping to avoid this 'search and destroy' raid on my Firefox, for the above reasons; but since I have NO idea what the "user.js file" or its attendant "profile" are, I see no alternative. Unless somebody has a better idea before Monday; I'll go in there and tear it out - after bringing in the dmg of 7.01 first. It'll be a crapshoot; maybe I'll luck out. I HOPE so, 'cause I really hate Safari. Wheeeeeeeeee!

I have an Macbook with OS 10.6.8 using Itunes 10.4.1 to sync my Iphone4. The itunes just do not sync my contacts ... No error messages .... nothing ... just do not work ... Does anybody have a clue what is going on ? tks

I have a Macbook with OS 10.6.8 using Itunes 10.4.1 to sync my Iphone4. The itunes do not sync my contacts ... No error messages .... nothing ... just do not work ... However, It is working for apps, calendar and email. Does anybody have a clue what is going on ? tks

There is also an option to reset all data on the device with the next sync.
MJ

Okay Creative - what's going

Similar Messages

Maybe you are looking for