Okay I got a new apple ID not to long ago and answered some security questions and i got an iTunes card and it said it was my first purchase and asked me to answer the security questions and I do not remember them
Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers
From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.
Similar Messages
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How do I fix it where I can buy the music
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement. -
hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!
Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?
Have you held the menu and left arrow together for 6 secs ? (I think you have from what you say).
Also try unpowering and restarting AppleTV.
AC -
We got a new Apple TV for Christmas and it works wonderful. However, my question is this. We are on a satelitte internet system and our bandwidth is limited. Can anyone tell me what effect it will have on using up my 10 megs of bandwidth? If I run over the 10 mgs, the service either slows way down until it is reset on the first of the next month or I have to purchase additional bandwidth and it can get expensive.
Any information would be greatly appreciated.If you only have a 10MB limit on the Internet connection you might as well not have Internet access and certainly should not attempt to stream anything.
If the limit is 10GB, then you will need to be careful with streaming as most video is 1-3GB for a one hour show. -
I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?
If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address. -
I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I bought a gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
Help you what?
We are itunes users just like you.
Not sure I understand your question.
Please explain. -
Purchased the gift card in my account and introduced new, but asked me to enter the account once again I do not remember which email account is not recorded it, but I have the card number and PIN for my account Can you help me?
I'm sorry, I do not fully understand your question. However if you are looking for the email address which you have used for your iTunes account, you can find this out by using the "get info" command on any items you have previously purchased from iTunes and navigating to the summary tab.
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i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ... -
Hi
Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8Are you referring to mirroring or you just unable to set up homesharing.
AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi. -
I got a new apple iD so when i try to update my apps it wont change the last one that i had so i cant update my apps. How do i fix this?
- Go to Settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
I downloaded photoshop not too long ago and then 1 week later got a new computer, is there anyway of
I downloaded photoshop not too long ago and then 1 week later got a new computer, is there anyway of putting photoshop on the new computer??
sure, just install and activate. one license entitles you to two concurrent activations.
if you've already activated on two computers you will need to deactivate (help>deactivate) on, at least, one. -
I have a user on an iMac 10.6 connected to our domain. She uses Outlook web access for email on our exchange server. Last week she received the following message which is randomly preventing her from sending emails. She claims no attachment was involved in the original email when this all started. I have not been able to look at her account as she is out of the office but maybe someone else dealt with this issue. I realize this may not be Mac related but thought I'd give it a try. She did say it occurred once over two days while working on a PC but it continued over the past weekend.
If an internal user tries to send a message with infected attachment using Outlook Web Access, it may report the following error message: The action could not be completed because of a conflict with the original item. The conflict may have occurred when an existing item was updated on another computer or device. Open the item again and try making your changes. If the problem continues, contact technical support for your organization.
This is because F-Secure Anti-Virus for Microsoft Exchange has detected a virus in the attachment. If the user tries to send the message again, the message will be sent but without the attachment. At the same time a blank message with an attachment named "Attachment_information.txt" will remain in the user's Drafts folder. The "Attachment_information.txt" will contain information about the virus detected in the message.PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!! -
HT3209 I got a new apple tv 3 how do upgrade my video content to 1080p
I got a new apple tv 3 how do upgrade my video content to 1080p for the orginal purchased version at 720p?
Cheers,
MichaelYopu can stream it on the AppleTV from the internet under Movies > Purchased (or Purchases? I can never remember which!) which will bypass what's in iTunes provided AppleTV is configured in Settings for iTunes store for 1080p.
If you want a copy in iTunes, then go to Preferences and change download preference to 1080p. Then delete the 720p copy and redownload from the cloud (iTunes home page icon > Purchased link on the right). If you delete the 720p copy and it goes to trash or recycle bin, you can fish it out of there and add to iTunes later if you need a 720p version too (or SD if that gets trashed with the 720p copy).
Note - currently you cannot upgrade SD purchases to HD. Even for an upgarde fee.
Ac
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