Okay i got a new laptop this week. i downloaded it to my new computer. sadly i cant put my music on it and i cant figure out why. The songs that i purchase off itunes i could download on but i cant find away to get my other songs?

would someone please help me. i've been working on this all afternoon.

go to the store tap up on the top of itunes and click the store tab and on therir ther should be some thing that says aturize computer click that and it should say you have so many computers regsterd if that dos not work just talk to me hope this worked

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How do you download songs you've purchased off itunes if they were deleted before syncing

I just updated the software on my itouch and I lost all the media / apps / songs that were on it. I can restore to my last sync..but that was 3 months ago and I bought a ton of songs since then that I have lost. How do you download songs you've purchased off itunes if they were deleted before syncing

Click here and ask.
(58527)

I recently purchased a new Macbook Air and used migration to transfer old files from my old PC to the Mac, and now there are songs that I purchased through Itunes on my phone that are not on my Mac, how do I transfer these songs from the phone to the Mac?

I recently purchased a new Macbook Air and used migration to transfer old files from my old PC to the Mac, and now there are songs that I purchased through Itunes on my phone that are not on my Mac, how do I transfer these songs from the phone to the Mac?

dnunn wrote:
... how do I transfer these songs from the phone to the Mac?
Transfer Purchases > http://support.apple.com/kb/HT1848
Download Past Purchases > http://support.apple.com/kb/HT2519

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes they don't show up in music when you click on "On this phone"? I have my phone setup to manually manage music. Please help.

How do you delete songs that you purchased through iTunes but don't show up when you connect the iphone to iTunes? They don't show up in the music section when you click on "On this phone". Side Note: I have my phone setup to manually manage music. Please help.

Hi, Mrs.Frankie57.
Thank you for visiting Apple Support Communities.
If you want to delete a song from your iOS device on iOS 7, tap Songs, swipe the song from right to left, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
iPhone User Guide
Cheers,
Jason H.

I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

I have an Ipod touch and when I connect it to my computer using a usb cord it isn't recognized, how can i get the songs that I purchased off of this iPod without syncing?

For Windows see http://support.apple.com/kb/TS1538
For Mac OS X see http://support.apple.com/kb/TS1591

HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. Any suggestions?

I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?

Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy

My iPod is not playing the songs that I purchased from iTunes.

My iPod is not playing the songs that I purchased from iTunes.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
tt2

HT203167 I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

I have a few songs that I purchased from iTunes store that now only play the first 2 or 3 words of the song. How do I get the whole song back?

Hello hmcc44,
You may need to delete the items from your iTunes Library, then redownload them.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the issue persists beyond that point, I would recommend reporting an issue with the tracks to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT1766 Whenever I try to backup my ipad to iCloud, I get the following error message and can't work out why " the last backup could not be completed" I am connected to my wi FI and iPad off and connected to power. Please can anyone help ?

Whenever I try to backup my ipad to iCloud, I get the following error message and can't work out why " the last backup could not be completed" I am connected to my wi FI and iPad off and connected to power. Please can anyone help ?

In settings>general> cellular do you have it turned ON?

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are availabl

I have several songs that I purchased. They show in my library, but won't play on any of my devices - including my computer. I keep getting the "authorize the computer" prompt. My computer is authorized! I have done all the troubleshoots that are available. How do I get my computer and other devices to be able to play these songs? Almost all my songs play except for about 8 or 9.

If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or password. If I delete my apps and start over, I may lose the apps that I purchased...

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Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well.

I purchased software during trial period. The trial has now expired, and is blocking my use of the product that I purchased.

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Post your issue here: Recently active topics in Photoshop Family about Photoshop Lightroom some one from customer service should pick it up.

Almost every time my daughter FaceTimes me, another person answers and he is getting very annoyed. I have checked my settings and can't figure out why this is happening.

Almost every time my daughter FaceTimes me, another person answers and he is getting very annoyed. I have checked my settings and can't figure out why this is happening.

Is she facetiming your phone number or email address, b/c email address should not do that.. Was there an old iPhone associated with your number or email? I've seen texts show up on long "deactivated" devices..

HT1725 I having problem with my download items that I purchase off itune

I having issue with download the items i have purchase on itune website

If you have a bad cell signal that can happen.

Okay i got a new laptop this week. i downloaded it to my new computer. sadly i cant put my music on it and i cant figure out why. The songs that i purchase off itunes i could download on but i cant find away to get my other songs?

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