Okay my phone was working just fine and I locked it and went to unlock it and now it just sits on the black screen it wont even show the lock screen I dont know what to do but I am very careful with my phone anyone know how to fix it? Plz and thank you!

Okay my phone was working just fine and I went to unlock it and it wont show the lock screen it just remains black please if anyone can help me fix it it will be much appreciated, I am very careful with my phone so I dont know why its acting like this.

I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.

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I have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?

i have an iphone 5s and my phone was working perfectly fine then it turn into a blue screen and after that i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

I don't know what's happening, but my apple ID is with my husband ID, and I've already changed?? Help me please?

I don't know what's happening, but my apple ID is with my husband ID, and I've already changed?? Help me please?

Thats because the apps you already had are associated with his apple id because you purchased them with his apple id. All new apps you purchase under yours will be under yours only.

Hi guys, i have bought a jalil break iphone 4 and i don't even know can't do the update, so anyone got idea to fix it up? thank you.

Hi guys, i have bought a jalil break iphone 4 and i don't even know can't do the update, so anyone got idea to fix it up? thank you.

franciskhor wrote:
Hi guys, i have bought a jalil break iphone 4 ...
You will need to look elsewhere
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

Help my ipod touch 4th gen. wont turn on it wont even show the symbol to say its dead Help im really scared and if its broke i cannot afford another one!

it wont even show the symbol that its dead please help me

Connect it to a wall charger for at least 30 minutes. After that time, while it is still connected to the charger, Reset it by holding down the sleep and home buttons until you see the Apple logo, then let go of the buttons. Might take a few tries.

Error 1002 ?? what the? phone was working totally fine then just froze. Anybody got any idea?

Error 1002? Phone was working just fine then froze now can't access it nor can i restore it. Anybody got any idea?

Here are Apple's Tips..... http://support.apple.com/kb/TS3694#error1002
I would try to Restore in DFU Mode. Connect iPhone to iTunes, hold both Home and Power buttons for exactly 10 seconds, release Power button, keep holding Home button until iTunes tells you it has found iPhone in Recovery Mode, this takes about 20 seconds time. If the Screen is Black this is DFU Mode. If the screen shows iTunes Screen this is Recovery Mode. If you get Recovery Mode try to restore anyway. If fails again then definitely try to get DFU Mode, it may take several tries.

Hi all, i want create a bootable Mavericks USB key (8G) but installEDS. dmg does'nt exist in my HD. How can i dowload this. Thank you

Hi All
I want to create a bootable Mavericks USB key (8G) but installEDS. dmg does'nt exist in my HD. How can i dowload this?
Thank you

You just want to create a Mavericks USB thumb drive, right? If so, you don't need to erase Mavericks and you don't need to reinstall Snow Leopard.
While you're in Mavericks and at your Desktop, open the App Store. Go to the Purchases tab and click on the Download button on the right hand side across from OS X Mavericks. This will start the download of the OS X Mavericks installer. When it finishes and you see a screen that wants you to continue, go up to the menu bar and QUIT the installer (Install OS X). Do not click the Continue button.

Does anyone know what this error code means?My itunes will not open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll."

Does anyone know what this error code means?My itunes will not even open, no matter how many times i downlaod and restore it??? "The procedure entry point xmlITexTextReaderName could not be located in the dynamic link library libxml2.dlll." Please let me know if your know anything! It is greatly apprecitated!

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a

I have a big problem . i forget my resure email address . also forget Sequrity Questions . now i can't buy application with money . just can use free application . Please help me how to fix my problem . Thanks you so much if someone can help my problem .

i want to buy application . but i can't it because of i forget sequrity question and resure email address .
i don't know how to continue . i still want to use my current account .
now my giftcard is waste . i search a lot solution on Apple Support Communities . but still don't know how to continue .
please help me if someone know . thanks you a big .

Alternatives for Help Resetting Security Questions and Rescue Mail
Due to recent changes in how Apple handles this issue, the most successful
option is #5, below.
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

How can I get rid of this message that keeps popping up: Widevine Media Optimizer Update Available? Don't know what it is but don't want it.

How can I get rid of this message that keeps popping up:
Widevine Media Optimizer Update Available? Don’t know what it is but don’t want it.

Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
You may have to log out or reboot in order to complete an uninstallation.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

HT201441 Why is my iPhone asking for activation if it was working perfectly fine?

My phone was working perfectly fine but when I turned it on it said activation required, it asked for my Apple ID AND I typed it in and it said "could not activate iPhone"! Why did this randomly happen?

Did you recently update the iOS version or restore from backup?
What is the exact complete text of the error message you are receiving?

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

You can try drying it out internally by wrapping the unit in a paper towel and putting it in a bag with a dessicant safe for electronics such as silica gel pellets, or failing that in a bag of dry, uncooked rice, for a few days. It's very probable that it's been permanently damaged, but it's possible that if you dry it out, it may then work. If after a few days in the bag it still has problems, then you'll need to pay to get it exchanged (by Apple) or repaired (by a third-party repair service) or buy a new iPhone.
Good luck.

Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an erro

Hi there
I ha
Hi there I have a iPhone 3G and it was with O2 but needed to go onto 3 network so someone on my local market unlocked it and the phone was working fine until I tried to update it through iTunes and it always now stops loading towards the end with an error is there a way to get the phone working again please.

Shame you had the iPhone hacked as O2 usually unlock their customers iPhones happily.
We cannot discuss your problem as it is in breach of the Ts&Cs you agreed to on registering
However hint ....you have probably trashed it

My iMessage on my Mac book pro is saying that I have no network connection and it won't let me sign in, it was working perfectly fine at first then one day after updating it just stoped working.

My iMessage on my Mac book pro is saying that I have no network connection and it won't let me sign in, it was working perfectly fine at first then one day after updating it just stoped working.

I have network connection and it still says I don't, I've restart my computer mulitple times everytime it says I don't have connection.

Okay my phone was working just fine and I locked it and went to unlock it and now it just sits on the black screen it wont even show the lock screen I dont know what to do but I am very careful with my phone anyone know how to fix it? Plz and thank you!

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