Okay since last apple software update my safari will not open youtube,yahoo or google
Okay since last apple software update my safari will not open youtube,yahoo or google, an error message comes up saying safari cannot connect to the server. Can anyone help me with this please?
Hi Joshua ..
Check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari to test.
If that wasn't the issue, try using OpenDNS.
Use OpenDNS for better speed, more security, prevents the, "can't connect to server" issue, includes anti phishing filters, prevents browser re directs, and it's free.
Open System Preferences / Preferences then select the Network tab. Click the Advanced tab then click the DNS tab.
Click +
Enter these addresses exactly as you see them here.
208.67.222.222
Click +
208.67.220.220
Then click OK.
More about OpenDNS here.
Topic : Manually provided DNS server addresses are higher priority than DHCP's
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Hi
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Any suggestions on how to fix this problem would be appreciated
Regards
lb6301OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
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Help since installing latest software updates I now can't open safari????
Hi Stewartirl,
Welcome to the Support Communities!
Are you only having issues opening Safari? Are you able to connect to the internet with other Browsers or using Mail?
The article below is a good starting point for troubleshooting. I'd start by plugging in an ethernet cable and restarting the computer. If the wired (LAN) connection works, then unplug the ethernet cable and continue troubleshooting the wireless connection.
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
http://support.apple.com/kb/HT1714
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Max G. Schmitt
Systems and Network administrator (MCSE) -
Safari will not open; same with software update. Work on diff. user.
I have OS X 10.4.9 installed, There are two users (I am the Admin user) and Safari will not open, it launches, then instantly crashes, same for software update, and widgets that connect to the internet. Firefox and IE, work fine, and Safari works on the other user. This has to be a password or permissions problem. I ran disk-warrior, and repaired all permissions,etc.
Any thoughts? I am scratching my head on this one.
PowerMac G4 1.5 gb ram Mac OS X (10.4.9)Date/Time: 2007-06-02 16:49:36.437 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [107]
Version: 2.0.4 (419.3)
Build Version: 1
Project Name: WebBrowser
Source Version: 4190300
PID: 347
Thread: 3
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92bfe12c
Thread 0:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c136bc -[NSSynchronousURLConnectionDelegate run:] + 112
5 com.apple.Foundation 0x92c13530 +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 88
6 com.apple.WebKit 0x95799f9c -[WebHistoryPrivate _loadHistoryGuts:URL:error:] + 104
7 com.apple.WebKit 0x95799f10 -[WebHistoryPrivate loadFromURL:error:] + 64
8 com.apple.WebKit 0x95799e80 -[WebHistory loadFromURL:error:] + 40
9 com.apple.Safari 0x0001cbc8 0x1000 + 113608
10 com.apple.Safari 0x0001cb24 0x1000 + 113444
11 com.apple.Safari 0x0001c7ac 0x1000 + 112556
12 com.apple.Foundation 0x92be2ae4 nsnotecallback + 180
13 com.apple.CoreFoundation 0x90806078 __CFXNotificationPost + 368
14 com.apple.CoreFoundation 0x907fe114 _CFXNotificationPostNotification + 684
15 com.apple.Foundation 0x92bcceec -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
16 com.apple.AppKit 0x93782f98 -[NSApplication _postDidFinishNotification] + 112
17 com.apple.AppKit 0x93782e84 -[NSApplication _sendFinishLaunchingNotification] + 92
18 com.apple.AppKit 0x937829cc -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 264
19 com.apple.AppKit 0x93782574 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 92
20 com.apple.Foundation 0x92be3af0 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 380
21 com.apple.Foundation 0x92be3950 _NSAppleEventManagerGenericHandler + 92
22 com.apple.AE 0x914fe960 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
23 com.apple.AE 0x914fe7fc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
24 com.apple.AE 0x914fe654 aeProcessAppleEvent + 284
25 com.apple.HIToolbox 0x9329e2e0 AEProcessAppleEvent + 60
26 com.apple.AppKit 0x93780cbc _DPSNextEvent + 856
27 com.apple.AppKit 0x937807a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
28 com.apple.Safari 0x00006740 0x1000 + 22336
29 com.apple.AppKit 0x9377ccec -[NSApplication run] + 472
30 com.apple.AppKit 0x9386d87c NSApplicationMain + 452
31 com.apple.Safari 0x0005c77c 0x1000 + 374652
32 com.apple.Safari 0x0005c624 0x1000 + 374308
Thread 1:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x9578ce30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 3 Crashed:
0 com.apple.Foundation 0x92bfe12c _NSRaiseError + 264
1 com.apple.Foundation 0x92bfde68 +[NSException raise:format:] + 40
2 com.apple.Foundation 0x92bd6f58 -[NSObject(NSForwardInvocation) forward::] + 176
3 libobjc.A.dylib 0x90a460b0 objcmsgForward + 176
4 com.apple.Foundation 0x92c1ee80 setDomain + 52
5 com.apple.Foundation 0x92c1e984 -[NSHTTPCookie initWithProperties:] + 324
6 com.apple.Foundation 0x92c1e824 +[NSHTTPCookie cookieWithProperties:] + 60
7 com.apple.Foundation 0x92c2986c makeCookie + 288
8 com.apple.Foundation 0x92c2970c -[NSArray(NSURLExtras) webmappedArrayWithFunction:context:] + 124
9 com.apple.Foundation 0x92c0dd58 -[NSHTTPCookieDiskStorage initWithNotificationObject:] + 788
10 com.apple.Foundation 0x92c0da14 -[NSHTTPCookieStorage(NSInternal) _connectToCookieStorage] + 80
11 com.apple.Foundation 0x92c0d91c setUpOnLoadThread + 96
12 com.apple.Foundation 0x92c0d4ac -[NSHTTPCookieStorage(NSInternal) _internalInit] + 136
13 com.apple.Foundation 0x92c0d408 initSharedCookieManager + 56
14 libSystem.B.dylib 0x90008a98 pthread_once + 68
15 com.apple.Foundation 0x92c0d3b4 +[NSHTTPCookieStorage sharedHTTPCookieStorage] + 40
16 com.apple.Foundation 0x92c0d258 -[NSConnectionHTTPURLProtocol addCookieFieldToHeader] + 100
17 com.apple.Foundation 0x92c0cd00 -[NSConnectionHTTPURLProtocol buildHTTPRequest] + 168
18 com.apple.Foundation 0x92c0cbd8 -[NSConnectionHTTPURLProtocol startOriginLoad] + 48
19 com.apple.Foundation 0x92c0c894 -[NSURLConnection(NSURLConnectionInternal) _performOriginLoad] + 328
20 com.apple.Foundation 0x92c0a948 _resourceLoaderPerform + 224
21 com.apple.CoreFoundation 0x907df4fc __CFRunLoopDoSources0 + 384
22 com.apple.CoreFoundation 0x907dea2c __CFRunLoopRun + 452
23 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
24 com.apple.Foundation 0x92c0a6a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
25 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
26 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b448 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b39c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0b7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 3 crashed with PPC Thread State 64:
srr0: 0x0000000092bfe12c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24028442 xer: 0x0000000000000007 lr: 0x0000000092bfe104 ctr: 0x0000000092bbfebc
r0: 0x0000000000000000 r1: 0x00000000f0202e90 r2: 0x00000000a2bbd508 r3: 0x00000000f0202a40
r4: 0x0000000000000000 r5: 0x0000000092bbf7e4 r6: 0x00000000f0202ac4 r7: 0x00000000000000ff
r8: 0x00000000f0202ab0 r9: 0x000000000c2d4690 r10: 0x0000000090a3f628 r11: 0x0000000024028442
r12: 0x0000000092bbfebc r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x000000007fffffff r21: 0x0000000000000001 r22: 0x0000000000416480 r23: 0x00000000a2bdfdb8
r24: 0x000000000e00fa20 r25: 0x00000000f0203008 r26: 0x000000000e00fa20 r27: 0x00000000a2bd6af4
r28: 0x000000000e09fa70 r29: 0x00000000a2bc2800 r30: 0x000000000e00fa20 r31: 0x0000000092bfe034
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0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93776000 - 0x93776fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93778000 - 0x93dabfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94138000 - 0x941aafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942fb000 - 0x944bbfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94505000 - 0x94542fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9454a000 - 0x9459afff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a3000 - 0x945bdfff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9467b000 - 0x946b3fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f6000 - 0x94712fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94726000 - 0x9476afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94df4000 - 0x94f24fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fb6000 - 0x94fc5fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fcd000 - 0x94ffafff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95001000 - 0x95011fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95015000 - 0x95044fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95054000 - 0x95071fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9578a000 - 0x95818fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95874000 - 0x9590afff com.apple.JavaScriptCore 1.2 (418.3) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95947000 - 0x95c53fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95ddc000 - 0x95e05fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96a30000 - 0x96ad3fff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib
0x9a824000 - 0x9a85afff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a877000 - 0x9a889fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0xc0000000 - 0xc000ffff com.unsanity.ape 1.5.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r -
I am currently at iTunes version 10.5.1.42. It is telling me there is an update. It downloads and trys to install version 10.5.2 but i keep getting this error message:
The file 'C:\Users\netrgm\AppData\Local\Apple\Apple Software Update\iTunes64.msi' is not a valid installation package for the product iTunes.
Try to find the installation package 'iTunes64.msi' in a folder from which you can install iTunes.
The file is in the directory that is looking in, but it doesnt seem to think it is valid. I have tried several times over the last week or 2.Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Safari will not open after Oct 14 software update
I updated software on Oct 14th & then shut off my computer for the night. Woke up this morning & Safari will not open. The icon on my dock bounces a few time & then that's it. What should I do?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
I have tried a serach for the file itunes.msi and nothing comes up.
Help anyone/
thanksI get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I would appreciate it if someone could please help. I updated my computer with 10.4.11 and now Safari will not open. I see that many have the same problem and different solutions seem to have helped. I have tried a few but none have worked for me. I have been waiting for Apple to create an update solution to no avail. I feel like I am using Microsoft! I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help. I am not very tech savvy so if someone could check my error report and offer a detailed solution it would be incredible.
Thanks,
Castel
Here is the report that comes up:
Date/Time: 2007-11-19 14:34:19.785 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [62]
Version: 3.0.4 (523.12)
Build Version: 1
Project Name: WebBrowser
Source Version: 45231200
PID: 416
Thread: 0
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92c0107c
Thread 0 Crashed:
0 com.apple.Foundation 0x92c0107c _NSRaiseError + 264
1 com.apple.Foundation 0x92cb244c -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 112
2 com.apple.AppKit 0x937bc30c -[NSMenu itemAtIndex:] + 180
3 com.apple.AppKit 0x937d0da4 -[NSMenu removeItemAtIndex:] + 40
4 com.apple.Safari 0x0009eca8 0x1000 + 646312
5 com.apple.Safari 0x00002d84 0x1000 + 7556
6 com.apple.Foundation 0x92bf0594 -[NSSet makeObjectsPerformSelector:] + 164
7 com.apple.AppKit 0x9379db50 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
8 com.apple.AppKit 0x93874904 old_loadNib + 244
9 com.apple.AppKit 0x93789848 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 832
10 com.apple.AppKit 0x937e0ca4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
11 com.apple.AppKit 0x93870b68 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
12 com.apple.AppKit 0x93870908 NSApplicationMain + 344
13 com.apple.Safari 0x0009bad4 0x1000 + 633556
14 com.apple.Safari 0x000022fc 0x1000 + 4860
Thread 1:
0 libSystem.B.dylib 0x900148ac read + 12
1 libsqlite3.0.dylib 0x94522acc sqlite3OsRead + 28
2 libsqlite3.0.dylib 0x94525a60 sqlite3pager_get + 1120
3 libsqlite3.0.dylib 0x9451140c sqlite3BtreePager + 664
4 libsqlite3.0.dylib 0x94511764 sqlite3BtreePager + 1520
5 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
6 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
7 libsqlite3.0.dylib 0x945117cc sqlite3BtreePager + 1624
8 libsqlite3.0.dylib 0x94511c88 sqlite3BtreeIntegrityCheck + 452
9 libsqlite3.0.dylib 0x945382fc sqlite3VdbeExec + 13464
10 libsqlite3.0.dylib 0x9453926c sqlite3_step + 300
11 com.apple.WebCore 0x95bd4eac WebCore::IconDatabase::checkIntegrity() + 156
12 com.apple.WebCore 0x959ad8ec WebCore::IconDatabase::performOpenInitialization() + 76
13 com.apple.WebCore 0x959ab860 WebCore::IconDatabase::iconDatabaseSyncThread() + 224
14 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092c0107c srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000442 xer: 0x0000000000000007 lr: 0x0000000092c01054 ctr: 0x0000000092bc2ddc
r0: 0x0000000000000000 r1: 0x00000000bffff760 r2: 0x00000000a2bc0508 r3: 0x00000000bffff310
r4: 0x0000000000000000 r5: 0x0000000092bc2704 r6: 0x00000000bffff394 r7: 0x00000000000000ff
r8: 0x00000000bffff380 r9: 0x0000000000408e00 r10: 0x0000000090a3e628 r11: 0x0000000024000442
r12: 0x0000000092bc2ddc r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000002 r17: 0x00000000a37b9508 r18: 0x00000000a37b9508 r19: 0x00000000a37b9508
r20: 0x00000000a37b9508 r21: 0x0000000000142664 r22: 0x000000000043ce90 r23: 0x00000000a377b078
r24: 0x0000000000142464 r25: 0x0000000000142120 r26: 0x0000000000146f3c r27: 0x00000000a379042c
r28: 0x0000000000443090 r29: 0x00000000a2bc581c r30: 0x000000000042efb0 r31: 0x0000000092c00f84
Binary Images Description:
0x1000 - 0x134fff com.apple.Safari 3.0.4 (523.12) /Applications/Safari.app/Contents/MacOS/Safari
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90894fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dd000 - 0x908ddfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908df000 - 0x909e1fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3b000 - 0x90abffff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae9000 - 0x90b59fff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6f000 - 0x90b81fff libauto.dylib /usr/lib/libauto.dylib
0x90b88000 - 0x90e5ffff com.apple.CoreServices.CarbonCore 681.17 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec5000 - 0x90f45fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8f000 - 0x90fd1fff com.apple.CFNetwork 129.22 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fffff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91110000 - 0x9111efff libz.1.dylib /usr/lib/libz.1.dylib
0x91121000 - 0x912dcfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913db000 - 0x913e4fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913eb000 - 0x913f3fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f7000 - 0x9141ffff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91432000 - 0x9143dfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91442000 - 0x914bdfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fa000 - 0x914fafff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fc000 - 0x91534fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154f000 - 0x91621fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91674000 - 0x91705fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174c000 - 0x91803fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c79000 - 0x91ce3fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce8000 - 0x91d25fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d2c000 - 0x91d46fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d4b000 - 0x91d4efff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d50000 - 0x91e2efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4e000 - 0x91e4efff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e50000 - 0x91f35fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f3d000 - 0x91f5cfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc8000 - 0x92036fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92041000 - 0x920d6fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920f0000 - 0x92678fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ab000 - 0x929d6fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a06000 - 0x92af4fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af7000 - 0x92b7ffff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bc0000 - 0x92debfff com.apple.Foundation 6.4.9 (567.36) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f18000 - 0x92f36fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f41000 - 0x92f9bfff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb9000 - 0x92fb9fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fbb000 - 0x92fcffff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe7000 - 0x92ff7fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93003000 - 0x93018fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9302a000 - 0x930b1fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c5000 - 0x930d0fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930da000 - 0x93107fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93121000 - 0x93131fff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9313d000 - 0x931a3fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d4000 - 0x93223fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x93251000 - 0x9326efff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x93280000 - 0x9328dfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93296000 - 0x935a4fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f4000 - 0x93700fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93705000 - 0x93725fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93779000 - 0x93779fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9377b000 - 0x93daefff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9413b000 - 0x941adfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e6000 - 0x942abfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942fe000 - 0x942fefff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94300000 - 0x944c0fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9450a000 - 0x94547fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9454f000 - 0x9459ffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a8000 - 0x945c2fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945d3000 - 0x945f3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94681000 - 0x946b9fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946fe000 - 0x9471afff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9472e000 - 0x94772fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94c2c000 - 0x94c9dfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e12000 - 0x94f42fff com.apple.AddressBook.framework 4.0.6 (488) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fd5000 - 0x94fe4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fec000 - 0x95019fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95020000 - 0x95030fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95034000 - 0x95063fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95073000 - 0x95090fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x957a9000 - 0x95864fff com.apple.WebKit 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958cd000 - 0x95980fff com.apple.JavaScriptCore 523.12 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x959a8000 - 0x95f25fff com.apple.WebCore 523.12 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9ae29000 - 0x9ae5ffff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ae7c000 - 0x9ae8efff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerBook3,5, BootROM 4.5.3f2, 1 processors, PowerPC G4 (3.2), 1 GHz, 1 GB
Graphics: ATY,RV250M9, ATY,RV250M9, AGP, 64 MB
Memory Module: SODIMM0/J16TOP, 512 MB, SDRAM, PC133U-333
Memory Module: SODIMM1/J16BOTTOM, 512 MB, SDRAM, PC133U-333
AirPort: AirPort, 9.52
Modem: MicroDash, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCI1410-02, cardbus, PC Card
Parallel ATA Device: FUJITSU MHS2060AT, 55.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-815Hi Castel
Welcome to Apple Discussions
I have Safari Enhancer in my Applications. I tried putting that in the trash and opening Safari but it did not help.
Safari Enhancer modifies Safari. If you used in with Safari 2, then there's a good chance some mix-up occurred as the 10.4.11 installer updated Safari from version 2 to 3. Any time you modify an application with a 3rd party item, you are running the risk of problems occurring. Fortunately, there exists a rather straight forward way to make things right.
Have a look at this MacFixit article, which offers suggestions for reinstalling Safari 3. If you have difficulty following these suggested steps, visit an Apple store>Genius Bar if a store is nearby. Someone there will help you reinstall Safari 3.
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