Okay well i bought an album from itunes what a year or two ago and now i cant download it to my computer please help

i bought two albums about a year or two ago and now itunes wont let me download either of them it says "purchased" when i search it but it wont let me download them and i got to "purchased" sextion on the itunes store home screeen but it still doesnt appear there can someone please help? or i want my money back-.-

Make sure you are using the same Apple ID that made the Original Purchase.
See Here to  >  Download Past Purchases
http://support.apple.com/kb/HT2519
If necessary... Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us

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