Oki 8800 printer issue

After replacing the belt unit in my Okidata C8800 printer, I get this message: the optical photoconductor needs to be replaced. Plus, my supply levels show the belt still needing replacement. I can print black, but all the colors print as pink. Oki suggested I reinstall the print driver which I did to no avail. Now Oki says it's a "Mac problem." Anyone familiar with this issue?

That clearly is not an Apple issue, you need to escalate the issue with Okidata!

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Indesign CS6 Printing Issues

Having looked at the forums and found Adobe support less than helpful I am hopping that the comunite will be able to help me out on these frustrating issues.
We are having a number of issues while trying to print from InDesign CS6 to our OKI C830 printer
Our setup:
OS: Windows 8 64bit
InDesign CS6 Version: 8.0.1
Printer drivers: PS: 1.2.0.0 & PLC: 1.0.7.0/1.1.7
Printer: Oki C830 /256mb RAM / V1.16
Issues while printing from InDesign:
Printing multiple pages causes an error - undefined offending command stack error
After printing the first page successfully we get the error above.
I implemented the fix outlined in the following link: http://forums.adobe.com/message/2878922#2878922Changed the print option from Binary to ASCII – this helped in so much that we could then print one or two pages as needed.
Booklet printing – When trying to print a booklet it seems that the spread is not understood by the printer Try to print a booklet from ID 6 the pages are printed at random onto a single A4/3 sheet of paper.
As a work around we are fourced to create the document in ID CS6 and then expoort it to ID CS4 for printing.
Also as a side note I have tried printing to our old HP printers and they work fine. Also this issue was present on Windows 7x32 as well.
Thanks in advance for any help provided.
Cheers,
Matthew

The issues you are having can be caused by driver conflicts on the Operating system. If windows * installed the drivers automatically, it may be the wrong drivers. If they were installed from the disc, they may be outdated for Windows 8.
Please take the following steps.
1. If printer is connected by usb, disconnect the usb cable from the computer. If printer is connected on network, turn printer off.
2. Click start then click "Devices and Printers".
3. Right click on printer icon and click "Remove Device"
4. After icon is gone, single left click on Microsoft Document writer and then click Print server Properties at top of page.
5. Click on the drivers tab at the top of that window. Select anything that says "Oki" and select remove. Then select remove driver and driver package.
The driver package may not remove but it's ok as long as the driver is successfully removed.
6. Go to okidata.com and click on "Support" at top of page. In the grey area, select download a driver.
7. Next to select technology, click the dropdown window and select multifunctional product.
8. Another dropdown window will appear. Select the MC860MFP.
9. You will see three boxes. The center one will be titled "Find a Driver". Select Windows 7 X64 edition.
10. Select English MC860nMFP Series 64 Bit PS Driver for Windows (This will be the fifth option down.)
11. In the Driver Download Info box to the right, click the blu underlined file titled MC860Win7x64PS_ENU130.exe
12. Follow the installation instructions.

Printing issue for documents more than 10 pages.

My boss is having a printing issue with larger documents. They start printing correctly, but then sometimes the font will change to something I don't recognize and can not read. The computer is running Windows XP Professional. She was using Adobe Reader 8 something, so I uninstalled it and downloaded Adobe Reader X. This did not cure the problem. I next tried uninstalling and reinstalling her printer and that did not fix the problem. The printer was an HP laserjet 1320. I replaced this printer with an OKI B411d. This helped the problem, but did not cure it. I've attached an example of the script. Please does anyone have any idea how to fix this problem?

HI,
its in the same screen where you'he changed the number of pages. In this screen there are 3 sub-screens:
1: Display mode
2: Display area
3: Save settings, here tick the option you need.
best regards, Christian

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
If there is no Hewlett-Packard folder simply re-add the printer by clicking the plus button under Print & Scan.
Now try printing and follow for any difference.
If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

New airport extreme and printer issues

OK here is the deal
I have the new airport and a hp psc 750 printer. I have a new macbook which can not print on this printer. It will recognize it thru bonjour but will not install the driver - the odd thing is that I have a pc connected directly and a windows based wireless laptop which both are able to print via this airport. I also have an external hard drive that is connected to the airport. All of the computers are able access this drive. So all appears in order except for the macbook-printer issue. I contacted tech support and they claimed driver issue. Anyone have any ideas - I have updated the most recent drivers for this computer and I was able to install this printer via a usb connection. Thanks

There have been a few posts about issues with HP printers working or not working as the case may be through the extreme. I can't remember what they say, but a search for HP in this forum may well help you.
Sorry to be so vague, just thought it might be a start for you.

Printing issue

I just replaced my b/w cartridge which was working for about 10 copies and now trying to print a colored copy and while the color print is fine, the black ink is coming out blurry/smudged. The screen indicates "Print cartridge problem (Black) Refer to device documntatnion to troubleshoot" I took out the cartridge, shook it, put it back in - no luck - help! Thanks

Hi @LYNNHAAG , and welcome to the HP Forums!
I see you're experiencing print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Need help diagnosing cause of printing issue w/ image distortion

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Hello, I'm looking for some expert advice for my print issue with image distortion (see above) on my files once setup and proofed by my printer.
I have a large PSD background file out of photoshop (CMYK, 170mb psd) that is being placed into an InDesign document. No preflight errors, all correct SWOP cmyk settings, and I keep having issues where images distort on my printers proofs - they seem unable to explain the issue and can't offer any other suggestions beyond ("just try resaving/uploading again" which of course has an added fee with each upload...).
The files are all fine on our end: on-screen, on our cmyk proofs, and our saved PDFs/packaged files. But everytime our printer opens these they seem to have these distorted image problems - scrambled images (almost as if there was a ghosted transparent image in the distorted area), strange lines (see above, and color distortion (usually greens and pinks, see above).
Is this an issue with my settings/file formats? Maybe the issue lies on our printers end? I'll keep checking this throughout the day and provide quick answers to anyone who can help me get to the bottom of this.
Adobe forums have been a huge help in years past so I decided this was by best bet for a resolution from those who know more than myself (or my printer), thanks for taking the time to help!
- Ian

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Remote Desktop Connection and printing issues

Hi,
I am using Windows 7 on my desktop and also connected to Windows Server 2008 R2 to run applications in Windows Server. However, I noted there is problem with the printer issues. Sometimes, when I tried to print some documents using applications
in Windows Server with my local printer in my room connected to desktop, it won't work.
Moreover, I need to go to Windows Server, Component Service to restart printer spooler so it will work again. This is a pain.
I also noticed there is about 30 seconds wait to process any document to print.
Unlike if I print documents directly from my local desktop computer running Windows 7 and connected to local printer, it only takes seconds to print.
My desktop is connected to Windows Server 2008 via local area network. I should not expect such a significant delay in printing.
I also wonder why printer spooler needs to be restarted when printer is not working.
Can anyone advise me about this? Can Microsoft looks into this problem and release updates to fix the bug to improve the system?
Thanks
Regards,
Clement

Hi,
Please check if you turn on this settings:
You need to set this up just before you connect. The setting will be saved so that you won't need to change it the next time you connect.
1. Open Remote Desktop Connection by clicking the Start button, clicking
All Programs, clicking Accessories, and then clicking
Remote Desktop Connection.
2.Click Options, and then click the Local Resources
tab.
3.Under Local devices and resources, select the Printers check box.
4.Click Connect to start the session.
Make sure that you select your printer in the Print dialog box each time you print.
Karen Hu
TechNet Community Support

Firmware upgrade?? Printing Issues?? HP Designjet Z6100ps

I have a Designjet purchase as a demo in 1/2008. The last firmware upgrade that is currently installed is GG-GG_9.0.0.4. I am having printing issues where it prints about 4" of my prints from Apogee Printdrive (which comes from a windows computer) and then wants a restart with the firmware error code. Prints from the MAC are fine and will go straight thru. I have tried multiple firmware upgrades (the latest is GG-GG_11_00_00-2_mvl40-x86-opt_B.dmg) and it is all invalid. After a week of trial and error and trying different upgrades from different computers I am at my whits end. We print to the this printer presslayouts to look at before plating for press. Printing Banners from the MAC is no problem. Anyone have any suggestions. And of course, warranty and service is nill.

I am linking you to the the Designjet forums below. Please just repost your question their it will have better chance of getting answered.
Designjet forum

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

HP Printer issue after installing Mountain Lion

Hi, a few days ago I posted the following question regarding a printer issue and so far I have not been able to fix the problem. Here's the original question and I will continue the explanation after this....
Hi, I am a fairly new iMac owner and I am really happy with my apple, however I have an issue with my printer and I kind a "blame" Montain Lion for it. I have been using this HP Laserjet P2015 dn printer for a long time, initially with Windows and now with iMac. The first year approximately there was no problem at all to print and the transition from Windows to Mac with the printer had no difficulties at all. It was connected wirelessly via router. After downloading Montain Lion I notice the printer intermittently lost connectivity. The only way to print was turn off and turn on and it will print fine until the next time. Now out of the blue it's doing the same thing so frequently I can't print a complete document at all. It starts, and finish without printing the entire document or not connect at all. I have tried everything, including a static IP address for the printer, connect the printer to the computer via USB, downloading all the printer updates from HP and nothing seems to work. Just now, I did it again (for 100 times so far), delete the printer, reinstall and it's doing the same thing. It connects fine (either via IP or USB) and it last connected only for a minute or two. That's it. It's a shame, because I like the printer. The printing quality is great and to add more pain, I recently got a new ink cartridge ($100.00) capable of printing 3000 pages. It has 70% of ink still. Any computer sabby person out there has any ideas for me? Like I said, I've done everything.... inluding,
1. Remove the printer
2. Update the drivers
3. Assign a static IP address to the printer
4. Connect via USB
5. Disconnect the printer for a while and restart the whole process again
6. Did a "cold start" to the printer
I don't know what to do, and I don't want to spend more $$$$$ on a new printer. Is Montain Lion to be blame for? Please advise me.
Any help will be greatly appreciated.
At this point I do have the printer connected only via USB, prints one page (perfectly) and then goes offline. Before installing Mountain Lion I did use the printer with my Mac for almost a year with no issues at all. I even downloaded Mountain Lion again thinking of any flaws during initial installation. I've done all the updates, drivers, uninstall, re install, repair disk permission, static ip address....you name it... I've done it all and nothing seems to work. What makes no sense to me is that prints so great only one page and then is gone.... I would be happy to know the printer is dead and go get a new one but in my mind if it prints ok one page it still works. I don't want to have a new printer and find out it does the same thing. I can't keep myself away from blaming Mountain Lion. IS THERE ANY WAY TO REMOVE MOUNTAIN LION WITHOUT THE RISK OF DAMAGING THE COMPUTER???? PERHAPS GOING BACK WILL PROVE ME MOUNTAIN LION IS THE CULPRIT. Just saying... I am totally frustrated. I guess the next step is to get a baseball bat and fix the printer once and for all.
Any help will be greatly appreciated.

Any fix for this? I have the same problem after upgrade. It's off by many seconds. Thank you.

HP Deskjet 3056A Printing issue

I have recently uninstalledf and reinstalled my all in one printer due to scanning and printing issues. I have fixed the scanning issue BUT the printing side of things STILL NOTHING. I have cleaned, aligned, ect... I HAVE INK lol but NOTHING is printing out on paper.... What is going on? How do i fix this... Its frustrating, i dont use this very often. Please help before i throw this out the window. Thank You

Hello mansfield2014,
Welcome to the HP Support Forums!
It appears that your Deskjet 3056A will not print, but it will scan fine. Are you are able to copy with the printer, or is thank black also?
Try following this guide: Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems. It seems to me, the printer inks could be dried up from not being used that much. The cleaning in the above guide should help with that.
Best of luck.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet 4500 Wireless Printing Issues with Online Maps & Financial Institutions

I have an HP Officejet 4500 Wireless printer that I have wireless connection to my HP G72 Laptop running Windows 7 (64 bit) with Internet Explorer 9. I am having trouble printing online maps from either Bing Maps or Google Maps. It seems the print jobs get stuck in the print que and always show an indefinite status of “Printing” in the que but never get printed.
I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine. I do use the “Print” button located in each of the online Map sites (Bing, Google). This is when the jobs get stuck.
I do also have the HP Bing Bar installed with Smart Print. The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
Another separate printing issue is that I can never get any of my online financial transactions to print from any of my online financial institutions with either the Internet 9 print features or the HP Bing Smart Print feature. I can never get those to print (have to wait for the PDF statements to be available).
Any ideas as to why I can print the maps or online financial transaction? I get no error messages either.

Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Oki 8800 printer issue

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